Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,676 Reviews)
Open Ratings Snapshot
Rating breakdown 2,676 reviews
5 Stars
2,059
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5 out of 5
5
Amazing features
on October 2, 2025
Posted by: Ameryhn
[This review was collected as part of a promotion.] I love how the devices is compact, smooth. It flips really nice. It lays flat. It works really well. I love the u the Galaxy AI. It helps when I need something quick and easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Nothing special and battery issues
on October 2, 2025
Posted by: Markisa
[This review was collected as part of a promotion.] I was really looking forward to an upgrade from the flip6 but unfortunately I don't see anything special with the 7 versus the 6. In fact, I can no longer charge my flip7 using the same wireless charger I used for my flip 6. It gets really hot, too hot to touch. When I contacted support and told them nothing changed except the phone, I was told to purchase a Samsung charger. Support is lacking as well. I'm not please about the purchase at all.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamOctober 3, 2025
Hi there Markisa, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not operating as expected or intended. We have provided a link to a troubleshooting guide to assist you with the temperature of your device. We have also provided a link to our team of experts if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesomeness
on October 2, 2025
Posted by: SeabeeDaddy83
[This review was collected as part of a promotion.] I got this phone for my daughter, excited to see how she like the AI on it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
“Flip‑7 kills it — brilliant display, sleek build,
on October 2, 2025
Posted by: Sam2sunggurly
[This review was collected as part of a promotion.] Sure, Shay! Here's a 1000-character glowing review of the Samsung Galaxy Z Flip 7 that highlights Galaxy AI and makes it sound exciting and highly recommended:
---
The Samsung Galaxy Z Flip 7 is a total game-changer! It's not just a phone — it's a statement. The sleek, compact design turns heads, but the real magic is in the performance. Samsung really leveled up with this one. The hinge is smoother, the display is brighter and stronger, and the battery lasts longer than expected. But what truly sets it apart is Galaxy AI — it’s like having a personal assistant in your pocket! From intelligent photo editing to real-time language translation and smart suggestions that actually make life easier, this phone is beyond smart — it’s intuitive. The multitasking features are seamless, and the AI enhances everything from texting to taking the perfect selfie. If you're looking for something stylish, powerful, and future-forward, this is it. The Flip 7 blends fun and function like no other. I highly recommend it to anyone ready to upgrade to something unique and smart!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamOctober 2, 2025
Hello there Sam2sunggurly, thank you for your feedback on your Samsung Galaxy Z Flip7. We are ecstatic to hear that you are so pleased with the usage and features of your new device, and finding so many amazing ways to use this unique device every day. Please, reach out to us again in the future any time with questions, or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best Flip Phone
on October 2, 2025
Posted by: IceBreaker300
[This review was collected as part of a promotion.] I had the ability to use the galaxy z flip 6 before upgrading to this model and as soon as you pick up the phone you can feel the improvement. It feels smoother when moving through apps and screens, battery life is significantly better, I found that the facial recognition software appears to run more smoothly. On top of all of those amazing feature upgrades compared to the previous model, the improvements that have been made to Gemini Ai are very impressive. The Gemini Briefs are super convenient and allow for quick and easy access to a range of information. I absolutely am loving the Galaxy z flip 7
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Sauce
on October 2, 2025
Posted by: Phonelover
[This review was collected as part of a promotion.] The Z Flip 7 is a beautiful sleek machine, it's more than just a phone, performance is certainly enhanced with it's powerful fast functioning in every task. Photos are amazingly sharp and crisp and the hinge is strong and improved in comparison to other phones similar to this model. The choice of colors are strikingly artful and the phone feels good in the hand , not to heavy and not to light..The features are ahead of the game compared to some of the newest models of phones in this class ; in the words of Tna Turner ...It's simply the best...better than all the rest!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I just love my galaxy
on October 2, 2025
Posted by: Bigredlena
[This review was collected as part of a promotion.] How did I ever live without this phone .😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍y
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product samsung keeps acceding my expectatio
on October 2, 2025
Posted by: Fastec777
[This review was collected as part of a promotion.] Interesting device flip 7 5G phone using it with galaxy Ai can lead you to exploring various features, about phone and other samsung products etc.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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