Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7
(2,672 Reviews)
Rating breakdown 2,672 reviews
5 Stars
2,056
4 Stars
444
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product.
(
196 out of
232)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5
This phone is AMAZING!!
on July 13, 2026
Posted by: Mamabear143
[This review was collected as part of a promotion.] I love my Z Flip7, its by far the best phone I've ever had. Fast, reliable and not big and bulky. It has awesome features and its a 20/10. I highly recommend. DONT GET THE MOTOROLA flip phone. Mine broke after one week, a bright line appeared right wear it creased to the top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always coming up with unique features
on July 11, 2026
Posted by: EJSaysHey
[This review was collected as part of a promotion.] I've been wanting to get my hands on this phone for a while because it's seemed great and it turned out better than I expected. The battery life is amazing even while binge watching YouTube videos all night. The fold is very convenient for taking photos, especially selfies. The Galaxy AI is wonderful to use. Great for asking questions and editing photos for contacts! I absolutely love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Going to buy my 2nd flip phone!
on July 11, 2026
Posted by: Flip lover
I had one of the 1st flip phones until my puppy tried to eat it. Now the screen is scratched and there are 3 lines going vertically .
Written by a customer while visiting Samsung US
Customer Rating
5
My experience with the Z Flip 7
on July 5, 2026
Posted by: DrLee7
[This review was collected as part of a promotion.] So I've had my z flip 7 for just under a year. So far I have enjoyed it and I like the fact that it has a smaller footprint in my pocket it does everything that my s23 ultra does and can fold so it's a plus. I might also get the z flip 8 when it comes out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Updates have ruined the experience entirely
on July 3, 2026
Posted by: Luxios
from Texas
Expertise:Expert
I've had the FlipZ 2-7, each phone SIGNIFICANTLY improved over the previous one even if the promotional price kept getting worse and worse. When I got the 7 from preordering it, the phone was fantastic. Literally best battery and durability hands down. The fold display, even though i care nothing at all about the fold, was even better. Almost a year later and multiple to updates the phone now in July 2026 has slowed down in response time and has had horrid connection problems be it WiFi or mobile data. I don't know what AI slop was forced into the updates but searching in My Files is slow and unresponsive, the rear display removed Samsung Music accessibility when closed and playing, when I'm trying to browse the web a single tab will take about 2 minutes at least in white before the phone realizes it has connection and everything loads immediately after that. This phone has become the worst one to date because of updates so far. Not preordering the Flip 8 because I know the "trade in deal" will be garbage like last years.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, July 6, 2026
Hey there Luxios, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We know how distressing it is when your device is not operating as intended or expected, and we would love to assist you in troubleshooting these experiences you mention. We have provided links to resources to help you with the speed, responsiveness, and connection of your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Multifunctional slim phone!
on June 30, 2026
Posted by: GadgetQueen
[This review was collected as part of a promotion.] I'm able to seamlessly use it between home and work and I love how it folds into my hand! No more phone drops!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding device
on June 30, 2026
Posted by: Flippy7
[This review was collected as part of a promotion.] By far a great phone and I definitely recommend to others the AI is really the most amazing feature about the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the size, specially screen size!
on June 30, 2026
Posted by: AASamsungUser
[This review was collected as part of a promotion.] I use my phone to navigate, to keep up with my email my social media and to take pics, the integration of Ai across all those spaces in the phone is amazing. The pictures and the quality and ease to make edits like removing a object or person y don't want to be in my Pic is great! Galaxy Ai is great for sugestión when writing as well as the pictures edits.
Value
4
Written by a customer while visiting Samsung US