Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(2,676 Reviews)
Open Ratings Snapshot
Rating breakdown 2,676 reviews
5 Stars
2,059
4 Stars
445
3 Stars
101
2 Stars
29
1 Star
42
84%of customers recommend this product. 
(
196 out of 232
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Blue Shadow (AT&T)
Customer Rating
5 out of 5
5
Galaxy z flip 7
on December 30, 2025
Posted by: Courtni
Verified Purchase:Yes
Love my phone and all that it does. I think it's my best phone ever.
Response from Samsung USBy R&R Team, December 31, 2025
Hi Courtni, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you are loving your new phone, and are finding it to be the best you've ever had. We have shared a link to the Samsung Support Team for your convenience. They can assist you if any questions arise during your usage of your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautifully done
on December 30, 2025
Posted by: BillyP
Expertise:Intermediate
Verified Purchase:Yes
I love the engineering design of the flip 7 it's perfect
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 31, 2025
Hey BillyP, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are thrilled to hear that you are so pleased with the design of this new device. We have provided a link to the complete manual for your device to help you with additional features, and to align the settings to your preferences. We have also shared a link to the Samsung Support Team to answer any questions that may arise as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone my first AI phone
on December 29, 2025
Posted by: JL NY
from New York , NY
Expertise:Expert
Verified Purchase:Yes
Great phone my first AI phone So far I love all the new features
Flexible screens are fantastic
Cheers.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 30, 2025
Hi JL NY, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear that you are pleased with the usage of your device and the integration of Galaxy AI. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You can't beat a Flip Phone Smart Phone
on December 29, 2025
Posted by: John C
Verified Purchase:Yes
I have been buying the Samsung Galaxy Z Flip smart phones every year to get the newest version. I love that I can close it and it fits comfortably in my pocket instead of being bulky. Every new version has a longer lasting battery, increased speed, improved camera, better hinge, etcI highly recommend the Galaxy Z Flip 7.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 30, 2025
Hi John C, we appreciate your feedback on your Ssamsung Galaxy Z Flip7. We are ecstatic to hear that you are pleased with the design and usage of your new device. We have shared a link to the complete manual for your device to help you with the new features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 29, 2025
Posted by: Jcportillo
Verified Purchase:Yes
All phone working great I will tried to used at another country
Response from Samsung USBy R&R Team, December 30, 2025
Hey Jcportillo, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We love hearing how much you are finding this device to be great and reliable for your usage. We have shared links to a few resources to help you discover additional capabilities, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional!
on December 28, 2025
Posted by: Deb C
from Boulder, Colorado
Expertise:Intermediate
Verified Purchase:Yes
I’m very impressed with my new Samsung Flip 7. The design is sleek, refined, and feels solid and well engineered. Performance is excellent, with all the smart, intuitive functionality I’ve come to expect from Samsung.
Finding a functional and attractive case has been an epic quest due to the Flip’s unique design, but that’s more a reflection of how sophisticated the phone is than a flaw in the device itself.
The color is exceptional, subtle, elegant, and even better in person. Overall, I truly enjoy using this phone every day. Once paired with the right case, the Flip 7 is a pleasure to own.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 27, 2026
Hi there Deb C, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear that you are so pleased with the design, that you enjoy using your device every day, and that it is truly a pleasurable device. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on December 28, 2025
Posted by: Anonymous
from Louisiana
Expertise:Expert
Verified Purchase:Yes
I traded my Flip 5 for this flip 7 and it is much better thatn the 5. Thinner and the screen fold section is better than the 5. I am very impressed with this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 27, 2026
Hi there Ray L, thank you for your feedback on your Samsung Galaxy Z Flip7. We are so happy to hear that you are enjoying the slimmer design of this new device from your previous phone, and that the folding portion feels less noticable as well. We have shared a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but can be better
on December 28, 2025
Posted by: Sunil
from USA
Expertise:Intermediate
Verified Purchase:Yes
Samsung pay is default app from bottom and is not protected. Camera quality is good as expected.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 27, 2026
Hello Sunil, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are enjoying the overall usage and camera of your device. We have provided a link to the Samsung Support Team to assist you with the Samsung Pay and and additional features that may be causing some frustration. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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