Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(2,661 Reviews)
Rating breakdown 2,661 reviews
5 Stars
2,047
4 Stars
442
3 Stars
101
2 Stars
30
1 Star
41
85%of customers recommend this product.
(
195 out of
230)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
5
Modern Power Meets Retro Nostalgia
on May 21, 2026
Posted by: SBinkley
[This review was collected as part of a promotion.] There is something incredibly nostalgic about the folding design of the Galaxy Z Flip 7; it takes me right back to the flip phones of the late 90s and early 2000s, but with a massive tech upgrade. The compact design is one of its best features, making it easy to carry in a variety of ways whether I’m at work or on the go. It has also become my go-to for video conferencing, as the folding hinge allows it to stand on its own for a perfect hands-free experience.
I use this phone for a ton of entertainment, from playing games and catching up on my favorite TV shows and movies to streaming music. The Galaxy AI features have also been very useful in several ways, greatly increasing my productivity by streamlining daily tasks.
My only wish is that it came with MagSafe built-in for easier mounting, but I’ve found some great cases that are an acceptable workaround. Overall, it’s a versatile, high-tech device that fits perfectly into my daily routine.
I use this phone for a ton of entertainment, from playing games and catching up on my favorite TV shows and movies to streaming music. The Galaxy AI features have also been very useful in several ways, greatly increasing my productivity by streamlining daily tasks.
My only wish is that it came with MagSafe built-in for easier mounting, but I’ve found some great cases that are an acceptable workaround. Overall, it’s a versatile, high-tech device that fits perfectly into my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Screen could still use some improvement
on May 22, 2026
Posted by: Mamafurway
[This review was collected as part of a promotion.] Love this phone will never get a full size phone ever again only drawback is they are still experiencing screen issues with the fold after years with the product I can say you will need to make sure you have insurance other than that a+
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features of this phone are great
on May 22, 2026
Posted by: KiraS13
[This review was collected as part of a promotion.] I love the flex mode of this phone it is very useful. I also love that I'm now able to use apps on the outside screen with out fully opening or unlocking my phone it is very convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the flip
on May 24, 2026
Posted by: HAIFlip7
[This review was collected as part of a promotion.] Great computer phone. I like having the ability to view messages without having to open my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is overheated.
on May 25, 2026
Posted by: Michiuwu
[This review was collected as part of a promotion.] This device overheats. Especially when using the outside screen and it is connected to my Android Auto.
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hello Michiuwu, we appreciate your feedback on your Samsung Galaxy Z Flip7. We know how important the uninterrupted usage of your device is to you every day for prolonged tasks. We have provided a link to a troubleshooting guide to help you maintain the temperature of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
1
This is not a long term device
on May 25, 2026
Posted by: Stacy2518
[This review was collected as part of a promotion.] We opted for the "new" device. We had to replace this phone 3 times before we could finally upgrade and get a entirely new phone. The screen cracks and it is just not durable in the least.
Value
1
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Stacy2518, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how important your phone is to you every day for a range of tasks. We have provided a link to an article we find helpful for our customers to care for this unique design for prolonged durability. We also offer Care+ as an option for added peace of mind beyond your standard warranty. We have also provided a link to the Samsung Support Team to assist you if you are currently in need of a repair or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This device have wonderful features
on May 25, 2026
Posted by: Cooltip
[This review was collected as part of a promotion.] I'll go to use my phone for recording sports events and stuff like that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Problems with main screen since purchased
on May 25, 2026
Posted by: Rtlori
[This review was collected as part of a promotion.] Can't even use the phone. Main screen will not come on. Terrible
Galaxy Ai is cool
Galaxy Ai is cool
Value
1
Response from Samsung USBy R&R Team, May 29, 2026
Hi there Rtlori, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day, and needing the device to operate as intended. We have provided a link to the Samsung Support Team to assist you in working towards a resolution for the experience you mention with the display of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US