Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(3,117 Reviews)
Rating breakdown 3,117 reviews
5 Stars
2,389
4 Stars
533
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
5
I like everything about the phone.
on August 20, 2025
Posted by: TheSoctor25
[This review was collected as part of a promotion.] I have experimented with AI and find it fascinating. I used the phone for streaming and email.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Notification problems.
on August 20, 2025
Posted by: Banefulbear
[This review was collected as part of a promotion.] There are a lot of times were I don't get notifications. I have also missed phone calls because my phone never rang. When that happens the phone screen never even lights up. I do however I do use the Gasket AI.
Value
3
Response from Samsung USBy R&R, August 20, 2025
Greetings Banefulbear,
Thanks so much for sharing how your Galaxy Z Flip7 is working for you. We understand how it can be frustrating to miss an important call or notification. Sometimes, a quick check to see if Do Not Disturb is enabled can help. Also, take a moment to review your volume and notification settings to ensure they match your preferences. If your phone detects you’re driving, it might activate Drive Mode, which can block notifications, so you might want to check those settings as well. You can even customize modes and routines in Settings; learn more about Modes in the linked article below. And remember, if you need further assistance, our Samsung Support Team is always ready to help. We truly appreciate you choosing Samsung for your innovative needs.
Use Modes and Routines on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks so much for sharing how your Galaxy Z Flip7 is working for you. We understand how it can be frustrating to miss an important call or notification. Sometimes, a quick check to see if Do Not Disturb is enabled can help. Also, take a moment to review your volume and notification settings to ensure they match your preferences. If your phone detects you’re driving, it might activate Drive Mode, which can block notifications, so you might want to check those settings as well. You can even customize modes and routines in Settings; learn more about Modes in the linked article below. And remember, if you need further assistance, our Samsung Support Team is always ready to help. We truly appreciate you choosing Samsung for your innovative needs.
Use Modes and Routines on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 19, 2025
Posted by: 717171
[This review was collected as part of a promotion.] Best AI EVER I recommend it and approve this message
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone so much!
on August 19, 2025
Posted by: Zeldadusit
[This review was collected as part of a promotion.] The new galaxy z flip 7 has made me feel like it's the early to mid 2000s again with its flip feature! I especially love that you can fully customize the front screen adding whatever so you want or need making it easier to do the things you love like okay music or make a phone call even send text messages without even opening the phone itself. It's sleek and doesn't feel bulky at walk even with a case on it! If you're in the fence about switching i say go for it! You won't regret it one bit!!!!! 10/10 5 stars definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Phone
on August 19, 2025
Posted by: JMuney
[This review was collected as part of a promotion.] I really enjoy the wider screen in front and the additional features that can be used on the front screen. I like that its slimmer to the 5 and seems more durable. Part of the plastic grips on the hinge came out on my phone and the seam seemed more sensitive compared to this version. I wish I was able to get the online exclusive color but id be using a case on the phone regardless. The galaxy ai features and the wake up features are enjoyable. The only thing id say is that i prefer smaller screens but this wider ones seems more accesible than my preferance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my flip phone!!!
on August 19, 2025
Posted by: LovemyFlip28
[This review was collected as part of a promotion.] I am so happy with my Galaxy Z Flip 7. It has everything I need in a phone with the nostalgia of the flip phone from the past. The features do not disappoint and it's so easy to set up.
I mostly use my phone for emailing, social media, taking notes and texting. It gives me the ability to organize all my apps, the camera is next level, and the fact that I can use my phone while it is closed is amazing. I am so happy that I purchased this phone.
I'm still learning how to use it, so I know there's more there that I haven't even tapped into, but I do look forward to discovering more about it like Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SamsungFlip7
on August 19, 2025
Posted by: Esmerose
[This review was collected as part of a promotion.] I love the new phone and all the customization you can do to the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from flip 5!
on August 19, 2025
Posted by: DREEMLUME
[This review was collected as part of a promotion.] I love the new flip 7! The cover screen is the perfect size now to accomplish tasks on the face without opening. I love having the ability to get to anything I want with ease using galaxyai. A much needed feature for the new phone! Battery life is better and I'm am all around happy!
Value
5
Written by a customer while visiting Samsung US