Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(1,574 Reviews)
Rating breakdown 1,574 reviews
5 Stars
1,284
4 Stars
218
3 Stars
41
2 Stars
17
1 Star
14
86%of customers recommend this product.
(
126 out of
147)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
4
Nice but still came up short
on August 22, 2025
Posted by: LoveHaterelationship
[This review was collected as part of a promotion.] The biggest issues I have the missing S Pen and not being fully compatible with some of the productivity and trading apps, such as Thinkorswim. I like the size and feel but the camera lens sticking out so far takes away from the full appeal of shrinking the phone thinner. It's thinner but don't get the full effect with the huge bulging lenes.
Value
4
Response from Samsung USBy R&R, September 11, 2025
Hey there LoveHaterelationship, Thank you for sharing your insight on your Galaxy Z Flip7. We appreciate your perspective on the device’s new camera design structure; we wanted to maintain the same great photo quality while aligning with the device’s overall design. Enjoy richer, more detailed selfies that you can preview and enhance with custom filters on FlexWindow. Capture the finer points in every scene with our high-resolution 50MP camera, and let our next-gen ProVisual Engine improve clarity to bring out your natural skin tones. You can even use AI learning-based custom filters to add finishing touches and make your photos uniquely yours. We want you to know your voice matters, and we are grateful that you are a part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Flip 7 is AMAZING!
on August 23, 2025
Posted by: SamsungisFLIPinAwesome
[This review was collected as part of a promotion.] This Galaxy Z Flip 7 with Galaxy AI is phenomenal!! It is easily customizable and the cover screen is user friendly to utilize and helpful in so many ways. I like how Galaxy AI will recognize your palm or fingers when using the 50MP rear camera, and start a three second timer to capture your perfect photo hands-free! This is the best switch I have made coming from a former user of Samsung competitor brand.
The Flip screen is durable and does not fold upon vertical mode usage and only when applying the correct pressure intended to close it. It leaves no creases!!
One potential downside I've noticed is that the battery drains a bit faster than normal, however the phone will recognize the amount of times I utilize the battery and optimize it for better performance and longer lasting!!
The Flip screen is durable and does not fold upon vertical mode usage and only when applying the correct pressure intended to close it. It leaves no creases!!
One potential downside I've noticed is that the battery drains a bit faster than normal, however the phone will recognize the amount of times I utilize the battery and optimize it for better performance and longer lasting!!
Value
4
Response from Samsung USBy R&R, September 4, 2025
Hey there, Thank you for reaching out and sharing your glowing review of your Galaxy Z Flip7. We love hearing that you are getting the most out of Galaxy AI; it truly enhances your device. Thanks for highlighting the improvements. Battery life and battery adaptivity were priorities for us this round! Thank you for your feedback, and thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 23, 2025
Posted by: Russ75
[This review was collected as part of a promotion.] Great phone one of the best out there. Great camera fast phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone fits in your pocket great
on August 23, 2025
Posted by: Lookin4gators
[This review was collected as part of a promotion.] Nice not to carry a bulky phone. Flip style is more convenient than the traditional cell phone takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone been using them along time from flip 3
on August 24, 2025
Posted by: Samsunglove22
[This review was collected as part of a promotion.] Galaxy AI is great love the flip series can't say anything bad about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Frozen screen
on August 24, 2025
Posted by: Regine
[This review was collected as part of a promotion.] Goodluck app freeze multiple times. Main screen won't respond to touch. I regret choosing this over my flip 6.
Value
3
Response from Samsung USBy R&R, August 27, 2025
Hey there Regine,
We appreciate your feedback on the Galaxy Z Flip7. The Flip7 builds on Samsung’s innovation in foldables, offering a versatile way to enjoy a compact display with the convenience of a pocket-ready phone. You mentioned that the main screen froze and certain apps did not perform as expected. We may need more information regarding your experience to give the most accurate feedback. Please contact our Samsung Support Team, or if possible, take it to a uBreakiFix authorized repair location for your Samsung mobile device to be examined. We would be delighted to work with you to resolve your issue and enhance your experience moving forward. We look forward to hearing from you. Thank you for reaching out. We value you as part of the Samsung community.
-Ty
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We appreciate your feedback on the Galaxy Z Flip7. The Flip7 builds on Samsung’s innovation in foldables, offering a versatile way to enjoy a compact display with the convenience of a pocket-ready phone. You mentioned that the main screen froze and certain apps did not perform as expected. We may need more information regarding your experience to give the most accurate feedback. Please contact our Samsung Support Team, or if possible, take it to a uBreakiFix authorized repair location for your Samsung mobile device to be examined. We would be delighted to work with you to resolve your issue and enhance your experience moving forward. We look forward to hearing from you. Thank you for reaching out. We value you as part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This phones picture are amazing!
on August 25, 2025
Posted by: BigDangoFamily
[This review was collected as part of a promotion.] I use my Flip 7 for so many things. The videos and pictures are crazy good quality. I love how Galaxy AI let's me remove unwanted sounds from my videos, such as cheering during concerts. The ability to shut my phone off after a call is nostalgic and fun as well. Definitely recommend to anyone looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pong
from CA
Expertise:Intermediate
Verified Purchase:Yes
Pretty good so far. No complaints here, even with the exynos chip.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US