Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(3,118 Reviews)
Rating breakdown 3,118 reviews
5 Stars
2,389
4 Stars
534
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product.
(
197 out of
235)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
4
Great product, wish it had S-Pen support
on September 15, 2025
Posted by: music4you
[This review was collected as part of a promotion.] The Galaxy AI features are great. It's a very slick phone with pretty good battery life, considering how thin it is.
I do wish there was S-Pen support, but overall I'm still relatively happy with the device.
Go Samsung!
I do wish there was S-Pen support, but overall I'm still relatively happy with the device.
Go Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Modern take on the old flip phones
on September 15, 2025
Posted by: Kiashanae
[This review was collected as part of a promotion.] This phone is awesome. It's the modern take on the old flip phones of the earlier 2000s. Touch screen and flip is an awesome combination.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stay away from foldable devices
on September 15, 2025
Posted by: Sash
from Tampa, FL
Expertise:Intermediate
Phone began powering off for no reason after closing it shut, and now struggles to even turn on at times. Worst experience I've had with a phone. Stay away from foldables.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, September 15, 2025
Greetings Sash, We appreciate you taking the time to share your experience with your Galaxy Z Flip7. If you notice that your phone shuts down when you close it, please check if a case on your phone is pressing against the power button, as this may cause interference and trigger the device to turn off. Also, examine your apps to see if any could be affecting your device’s power settings, and inspect your device for any physical damage. For further assistance, please note that we have partnered with uBreakiFix as an authorized repair location. Taking your device there for a review might be helpful. Samsung products are protected against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each item. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. For eligible devices, you may also choose to add this extra coverage. Please reach out to our Samsung Support Team if you need further assistance. We are here to help. Thank you for choosing Samsung. Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
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https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
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Written by a customer while visiting Samsung US
Posted by: GENEVA DEVILLE
Verified Purchase:Yes
Nice so far. Still learning the different things. I had a Flip 3.
Written by a customer while visiting Samsung US
Posted by: Double A
from Alexandria, VA
Expertise:Expert
Verified Purchase:Yes
Great phone made with quality and lots of features! Love the photo editing app, faster RAM, camera, cover screen and lots more. Worth the investment for daily life usage. Best feature it folds in half for compact size.
Features
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Z Flip7 Improved over earlier models but...
on September 12, 2025
Posted by: Anonymous
from Louisville KY
Expertise:Intermediate
Verified Purchase:Yes
I think the build is super-high quality. Very fast and responsive, screen is vivid, bright and clear. I never really notice the slight crease. But setting up the cover screen is not a very intuitive experience. I kept going back to settings repeatedly for tweaks and really never got it set up as usefully as the 2024 Moto razr+ I sold.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Theresa
from Clarksville, TN
Expertise:Expert
Verified Purchase:Yes
It is an awesome phone! It is the best one yet. All the great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gina B
from Western KY
Expertise:Intermediate
Verified Purchase:Yes
I love this color!! The phone is a breeze to use. The compact size is a bonus!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 11, 2025
Hey there Gina B, We love your enthusiasm for your Galaxy Z Flip7. It's great to hear the color and design choices are perfect! The full-color frame is one of our favorite upgrades, too. We look forward to seeing what all you can do with your Galaxy Z Flip7. Make sure to check out the Galaxy AI Live Translate feature, which is a true game changer. It also includes call summarizations and Object Eraser on your phone. We are excited for you. Thank you for your feedback. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US