Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.7 out of 5
4.7
(3,118 Reviews)
Open Ratings Snapshot
Rating breakdown 3,118 reviews
5 Stars
2,389
4 Stars
534
3 Stars
115
2 Stars
33
1 Star
47
84%of customers recommend this product. 
(
197 out of 235
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Amazing Phone abiet little different
on September 15, 2025
Posted by: PopLeer
[This review was collected as part of a promotion.] Picked this up because I'd always trusted samsung for phones . Recently upgraded from a s24 ultra to this bad boy. Love this little guy. the galaxy aI feature do come in handy aswell.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung
on September 15, 2025
Posted by: cflowers1025
[This review was collected as part of a promotion.] I am a huge fan of Samsung and all of their products. From TV's, Sounbars and Mobile devices, they have been the best products by far. I love the Flip series and I owned every version and love all the features. I don't think I will ever switch brand as long as they keep on making the best products on the market!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love my galaxy flip 7! However..
on September 15, 2025
Posted by: Tredesh
[This review was collected as part of a promotion.] The Galaxy Z Flip 7 is stylish and portable with a much improved 4.1" cover screen, solid main display, and decent cameras. It feels durable and polished, but battery life is just average, performance lags behind top flagships, and there’s no telephoto lens. Great for everyday use and aesthetics, less ideal for power users.
Galaxy AI is an added feature.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung Galaxy 7 fold is a great phone
on September 15, 2025
Posted by: Superman0385
[This review was collected as part of a promotion.] I dont use AI much but for what I have its been a great and easy experience. I use my phone for everything from calls, text, gaming and pictures and I have had nothing but good experiences. It was priced good and i haven't been disappointed in it in anyway. I would buy it again even if I had used one before purchasing im very satisfied with pictures, sound quality and most of all the way you can fold it to use like a stand to take selfies or record videos
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on September 15, 2025
Posted by: BiggPoppa
[This review was collected as part of a promotion.] So far I have not had any issues with the phone as of today
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great usage and compatibility.
on September 15, 2025
Posted by: Elserpinto
[This review was collected as part of a promotion.] The innovative design of the new device is quite impressive to behold, as it seamlessly transitions between a phone and tablet. Its large, vibrant display provides an immersive experience for media consumption and multitasking. The performance is remarkably smooth, handling demanding applications with ease. Furthermore, the improved camera system captures stunning photos and videos in various conditions, making it a versatile tool. Overall, the device offers a compelling package for those seeking a blend of portability and functionality.
Incorporating artificial intelligence into the system seems like a promising endeavor. The integration could potentially enhance the user experience significantly. It might be able to streamline various functions and offer personalized features. This could result in a more efficient and enjoyable interaction for everyone. Furthermore, it could open the door to innovative possibilities within the platform.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good quality phone
on September 15, 2025
Posted by: Layden
[This review was collected as part of a promotion.] Galaxy Ai is good the phone doesn't break easily it's a good quality phone and I really need one I have the galaxy s10... and can't afford a new one bug I need a new one my phone I have now lags rlly bad doesn't keep a charge nothin
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
This product is so fragile
on September 15, 2025
Posted by: Santy1999
[This review was collected as part of a promotion.] Thus product is so fragile the screen fails so many times I have already sent to maintenance.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 16, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Flip7, Santy! We appreciate your feedback and noted your concerns about the screen. It’s important to us that our devices meet your expectations. We want to highlight that the Galaxy Z Flip7 has been designed with enhanced durability compared to previous models. It features a tough Armor Aluminum frame and Corning® Gorilla® Glass Victus® 2 on both the front and back for added protection. Additionally, it carries an IP48 rating for water and dust resistance, making it robust enough for everyday use. We can’t wait for you to have your Z Flip7 back! If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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