Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(2,208 Reviews)
Rating breakdown 2,208 reviews
5 Stars
1,730
4 Stars
341
3 Stars
81
2 Stars
24
1 Star
32
86%of customers recommend this product.
(
191 out of
221)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
3
Too Delicate!
on April 18, 2026
Posted by: Retired in Nevada
I have a good track record w/ phones [my last 2 lasted over 5yrs w/ no damage].
The Flip 7 is so so DELICATE! I'm on my 3rd in 6 MONTHS!
It is a cute, gimmicky phone--- thank goodness i got the INSURANCE! :/
The Flip 7 is so so DELICATE! I'm on my 3rd in 6 MONTHS!
It is a cute, gimmicky phone--- thank goodness i got the INSURANCE! :/
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Retired in Nevada, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy Z Flip7 with us. We completely understand how important it is to feel confident in the durability of your device. We have provided a link to an article that helps our customers care for this unique design. We have also shared a link to the Samsung Support Team if you have questions, or are in need of a repair to your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features & Versatile
on April 20, 2026
Posted by: Dinha4
[This review was collected as part of a promotion.] The new Galaxy Z Flip 7 is super versatile and efficient. I love having the power of an android phone that can fold, still allow me to do what I need with it closed, and when I need, I can open for the full power of a big screen. The features are great, has great battery life and the Galaxy AI features are also very useful. Allowing me to edit pictures, helps me to write better emails find things online and much more. The screen holds up great even with extensive use. I absolutely love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent improvements over the years, love it
on April 22, 2026
Posted by: Bigdog
[This review was collected as part of a promotion.] Excellent improvements over the years, love the new flip 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!!!
on April 23, 2026
Posted by: JPdagoat
[This review was collected as part of a promotion.] I love it because it's easy to use and it's an old school flip phone style android that I absolutely love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
perfect device
on April 26, 2026
Posted by: carmelqueen
[This review was collected as part of a promotion.] It's the best phone ever. The camera is awesome. I would rate this phone 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small phone, big personality
on April 27, 2026
Posted by: FlipWithNia
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Flip7 for a little bit now and I’m honestly obsessed. The fact that it literally folds in half still feels cool every time I close it, not even going to lie. It’s super easy to carry around and fits in basically anything, which I didn’t realize I needed until now.
I use my phone for everything—watching shows, scrolling, texting, school stuff—and it keeps up with all of it without feeling overwhelming. The outer screen is one of my favorite parts because I can check notifications or change music without even opening the phone, which saves me from getting distracted every five seconds.
The camera is really good, and being able to prop the phone up on its own for pictures or videos is actually so convenient. No more awkward balancing or asking someone to take a picture for me.
Galaxy AI is also a nice touch. It helps make things quicker and smoother, especially when I’m multitasking or trying to stay organized during busy days.
Overall, this phone just fits my lifestyle. It’s cute, practical, and actually makes using my phone feel a little more fun again. I didn’t expect to care this much, but here we are.
I use my phone for everything—watching shows, scrolling, texting, school stuff—and it keeps up with all of it without feeling overwhelming. The outer screen is one of my favorite parts because I can check notifications or change music without even opening the phone, which saves me from getting distracted every five seconds.
The camera is really good, and being able to prop the phone up on its own for pictures or videos is actually so convenient. No more awkward balancing or asking someone to take a picture for me.
Galaxy AI is also a nice touch. It helps make things quicker and smoother, especially when I’m multitasking or trying to stay organized during busy days.
Overall, this phone just fits my lifestyle. It’s cute, practical, and actually makes using my phone feel a little more fun again. I didn’t expect to care this much, but here we are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great features
on April 27, 2026
Posted by: Fredgman
[This review was collected as part of a promotion.] It's a good device, I like all the features. It has everything I need out of a phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is do sleek and convenient
on May 1, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] The Galaxy AI is so convenient. It is fast, accurate and good for everything I need to know about. I use mine for my small business. Galaxy AI helped from the ground up. I used it for my business plan, funding, advertising and marketing etc.
Value
5
Written by a customer while visiting Samsung US