Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(1,568 Reviews)
Rating breakdown 1,568 reviews
5 Stars
1,278
4 Stars
218
3 Stars
41
2 Stars
17
1 Star
14
85%of customers recommend this product.
(
123 out of
144)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
4
Slim and Wide
on August 19, 2025
Posted by: MJR4WO
[This review was collected as part of a promotion.] Overall, I'm pretty happy with the new phone. I'd say one drawback is the battery. Takes forever to charge (even with a fast charger) and is half gone within a few hours of light use. I like the bigger screen and the slimmer profile. Makes it easier to read and fit in my pocket.
I haven't done much with the Galaxy AI, but I do like the health features. Especially when paired with my watch to track movement and sleep.
One thing I really enjoy is being able to use apps on the front screen. I can charge the phone wirelessly in my car while the phone is folded, and have something playing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great.
on August 19, 2025
Posted by: Seadog9
[This review was collected as part of a promotion.] Disappointed with battery life. Also phone gets hot while using it in the car for directions or charging.
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Flip7! Wenoticed that you we're reaching out to voice your concerns about the battery life and your phone getting how while using the navigation in your car. Sometimes, your phone can get hot if it’s exposed to the sun, especially during the summer months. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a specific temperature range in which they operate best. While they may feel warm in certain conditions, such as during charging, this typically does not impact the device's lifespan or performance. However, if your devices become too warm, it might lead to some concerns. We recommend using the guide in the attached link to help maintain your devices at their normal operating temperature. Additionally, we will be adding another link below to assist you in optimizing your phone's battery life. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice phone
on August 19, 2025
Posted by: jcon1210
[This review was collected as part of a promotion.] Only negatives are battery is horrible. iPhone allows full location access with no drop in battery life. Not this phone. Also, apps should stay open when you flip open or closed. Should be easier way to close apps on cover screen. Really great phone though. Oh and please add magsafe back. Really annoying to have to buy a case just to stick to a charger or mount.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I bought this for my wife and she loves it
on August 19, 2025
Posted by: Beardedbob
[This review was collected as part of a promotion.] Well I love my wife and she really wanted one so yes I gave in and got it for her .and I got to say it is a nice phone the pictures are really good and she loves that it's small and compact
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from flip 5!
on August 19, 2025
Posted by: DREEMLUME
[This review was collected as part of a promotion.] I love the new flip 7! The cover screen is the perfect size now to accomplish tasks on the face without opening. I love having the ability to get to anything I want with ease using galaxyai. A much needed feature for the new phone! Battery life is better and I'm am all around happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my flip phone!!!
on August 19, 2025
Posted by: LovemyFlip28
[This review was collected as part of a promotion.] I am so happy with my Galaxy Z Flip 7. It has everything I need in a phone with the nostalgia of the flip phone from the past. The features do not disappoint and it's so easy to set up.
I mostly use my phone for emailing, social media, taking notes and texting. It gives me the ability to organize all my apps, the camera is next level, and the fact that I can use my phone while it is closed is amazing. I am so happy that I purchased this phone.
I'm still learning how to use it, so I know there's more there that I haven't even tapped into, but I do look forward to discovering more about it like Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 19, 2025
Posted by: 717171
[This review was collected as part of a promotion.] Best AI EVER I recommend it and approve this message
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like everything about the phone.
on August 20, 2025
Posted by: TheSoctor25
[This review was collected as part of a promotion.] I have experimented with AI and find it fascinating. I used the phone for streaming and email.
Value
5
Written by a customer while visiting Samsung US