Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(1,568 Reviews)
Rating breakdown 1,568 reviews
5 Stars
1,278
4 Stars
218
3 Stars
41
2 Stars
17
1 Star
14
85%of customers recommend this product.
(
123 out of
144)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
5
very good quality
on August 19, 2025
Posted by: anonymous45
[This review was collected as part of a promotion.] Samsung jsjsjjdjfjwlrurgdhdbanndmfirjwbsnskakfjfkdkshsbdb
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 19, 2025
Posted by: Joemama
[This review was collected as part of a promotion.] I love the ai features its better than apple the main thing i love is how i can fold it and nobody can tell its a phone just a square im my pocket amazing for my saftey reliability and minimalism.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Heats up really fast
on August 19, 2025
Posted by: Jazzy81mx
[This review was collected as part of a promotion.] I just got the phone yesterday and the battery drains worse that my old 24 ultra by 2 hours it was at 50 percent of been fully charged with out bern used. So when I grab to used it the phone was heating up really fast too.
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Thank you for sharing your thoughts about the Galaxy Z Flip7, Jazzy! It’s perfectly normal for your phone to get warm during certain activities. When you use power-intensive apps or multitask with several applications open, the device may feel warmer. This can also happen during the initial setup or when downloading large files. Even fast or wireless charging can cause the phone to heat up a bit. If you're looking for tips to manage this, we have some helpful resources available in the link attached. Be mindful that an overheating phone can cause the battery to drain as well, but we will also add a link to help optimize your phone's battery life. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!
on August 19, 2025
Posted by: KIDANDINC
[This review was collected as part of a promotion.] I switch from my iphone to this flip 7 and i love it the galaxy AI features are next level and so is Gemini qay smarter than other phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an awesome device!
on August 19, 2025
Posted by: Brenda
[This review was collected as part of a promotion.] I absolutely love this phone! I have had the Z flip 4 and 5 and now I have the new z flip 7, I think I will stick with this phone style for a long time. On the new z flip 7, the crease on the screen is very minimal and you can't really feel it either. The camera is so much better than previous versions and so is the system. I highly recommend it to anyone thinking about making the switch to a flip phone. You will not regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands free for me!
on August 19, 2025
Posted by: Captainamerica
[This review was collected as part of a promotion.] This product Galaxy AI is the future. I love it and it proves to be very productive for me. I will continue to use it and enjoy the hands-free life I live.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE this phone!
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] If you've been thinking about upgrading your phone to the Galaxy Z Flip7, don't give it another thought and do it! You won't have any regrets! Samsung sure has perfected the modern flip phone!
I would say the Galaxy AI is next to none, and the additional features that come with a modern flip phone are quite nice. It comes with screen protectors already attached (no need to buy any), and there are very nice cases already available. I can't tell you how cool it is to just fold up your phone and stick it in your pocket, or wherever else your old phone won't fit, and you don't even have to unfold it to answer calls due to the external screen.
Better battery life and better screen viewing makes it so that I can be on my phone for hours if needs be (my last phone would really strain my eyes, and I had to put it on charge more often) - it even has the feature to wirelessly charge another phone or device!
So give yourself the upgrade you've been waiting for and needing - don't just take my word for it...do your due diligence and you'll come to realize like I did this is a must-buy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flip phones are the BEST!
on August 19, 2025
Posted by: FutbolTifosa
[This review was collected as part of a promotion.] I've had my z flip 3 for almost four years. I LOVE that the phone flips in two! It is so convenient. I always knew I'd get another z Flip. I use it a lot, just like everyone else does with their phone. The screen resolution is good. I take a TON of photos and I wish the camera would be better. The iPhone cameras were better four years ago so not sure what is taking Samsung so long to catch up to? I just don't like iPhones. I haven't used Galaxy AI all that much because I don't think AI is a real thing yet but I'm willing to give it a shot—haven't had the phone set up for that long. I wish the front display was a bit more useful. Thought it was going to be a big difference. But ultimately, I love the flip phone style so I am hooked.
Value
4
Written by a customer while visiting Samsung US