Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Average customer rating
4.7
(1,568 Reviews)
Rating breakdown 1,568 reviews
5 Stars
1,278
4 Stars
218
3 Stars
41
2 Stars
17
1 Star
14
85%of customers recommend this product.
(
123 out of
144)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (AT&T)
Customer Rating
5
Flip 7 is awesome
on August 9, 2025
Posted by: Alpha999
[This review was collected as part of a promotion.] Recentlygot flip 7. I had iphone before. Flip 7 is awesome. It's fun and galaxy Ai is really handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but needs a tutorial
on August 10, 2025
Posted by: Kka0032
[This review was collected as part of a promotion.] Okay. Yes, I love this flip phone and how compact it gets when you close it. The Galaxy AI seems to work great. I have had the phone for 2 weeks. What i like/love: compactness, being able to organize the apps how i want (not just alphabetically), the fingerprint sensor is not on the screen,
What I dont like as much: when I go to silence my alarm by flipping over my phone I hit the turn off alarm on the front screen sometimes. In general, I am not a fan of that screen. It doesn't really do me any good. When I try to click on it to see who texted me and what, it doesn't show me. I still have to open my phone. This is where I think maybe I just need to learn how to change my settings. I also dont like that it auto downloads games I might like. I gave it permission I thought to recommend me stuff, but it just downloads onto my phone. Now I have to figure out how to get rid of that. It also did not come with a charging block, but I guess that is the new standard.
I have had androids for a while and I like them way more than iPhone for ALOT of reasons I won't list here. This review is a switch from a galaxy 20.
Value
4
Response from Samsung USBy R&R, September 8, 2025
Hiya Kka0032, Thank you for reaching out and highlighting all the cool features of your Galaxy Z Flip7. We are thrilled that the compact design fits so well into your lifestyle and that you can utilize features to help you stay organized. You do have the option to respond to text messages on your FlexWindow. There will be a link to an article that details how you can customize your notification settings, along with much more. Regarding the charging adapter, we have made some changes and now only include the USB-C charging cable with the device to help promote a healthy environment by reducing e-waste. If you have any questions or need additional assistance with your device, we invite you to contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung. Galaxy Z Flip7 and Z Flip7 FE FlexWindow and main screen features
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10006881/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The long dreaded switch from Apple is complete.
on August 10, 2025
Posted by: JustJoe
[This review was collected as part of a promotion.] Finally made the switch from Apple.
Haven't attempted a switch back so Samsung since the volatile Note 8 experience.
The Fold 7 changed that through the intrigue of the larger foldable screen, the ability to essentially "laptop" the phone for media consumption (videos/shows). So far it hasn't disappointed one bit, and just in time for football season! Looking forward to watching my games live on a larger screen!
Galaxy AI has been a pleasant surprise. Especially being skeptical of AI thanks to movies many of us have grown up watching. Still hoping it never gets to that point but I'll enjoy it while I can either way!
Still waiting on my watch 8 to show up to replace my apple watch. We'll see how it goes when it's here. Until then we're doing great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just small things
on August 10, 2025
Posted by: Drmmr125
[This review was collected as part of a promotion.] I use this device in my day-to-day routine. Coming from an iphone, i wish there were some Other features. Buttons on the left side for left hand side. Magsafe back and faster charging. Some OS features like folders auto labelling if you out like minded things together
I havent play with it long nor have use samsung galaxy AI just yet
All in all this model is what made me switch over. Im excited to see future improvements and cost go down with it
Value
4
Response from Samsung USBy R&R, September 8, 2025
Ahoy Drmmr125, Thank you for reaching out and sharing your experience with your Galaxy Z Flip7. The Z Flip7 combines innovation and reliability, and your review captures the excitement of using a foldable that’s built to last. We’re glad you could seamlessly incorporate your device into your daily routine. We appreciate your kind review and thank you for taking the time to share it. Thank you for choosing innovation with Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good we will see how long the fold is ne
on August 10, 2025
Posted by: Bbpkr9312
[This review was collected as part of a promotion.] Love the phone so far, great interactivity, haven't been able to set google wallet as my quick access yet but easy set up and access. This is my 3rd flip 3 5 and now 7 love how easy they are to fit in womens pocket, hope the fold area stays clean longer than the 5 did
Value
4
Response from Samsung USBy R&R, September 8, 2025
Hola Bbpkr9312, Thank you for reaching out and sharing your love for your Galaxy Z Flip7. Your comments highlight why the Z Flip7 is so loved: durability, sleek folding design, and adaptive power that keeps up with you. We appreciate you taking the time to share how things are going with your third Z Flip device. Thank you for your continued trust in Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on August 10, 2025
Posted by: Jimmy01761
[This review was collected as part of a promotion.] Flexible, dependable and very good phone. I recomend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on August 10, 2025
Posted by: Jimmy01765
[This review was collected as part of a promotion.] I love it, dependable battery life. Durability and class
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a amazing. I'm happy I upgraded
on August 10, 2025
Posted by: FEZFold7
[This review was collected as part of a promotion.] I love this product. I'm very happy I upgraded from apple, now I can multi task with ease and get work done faster. Galaxy AI is very powerful I love to use it for the most important tasks and it never disappoints. Thank you Samsung for making a GREAT phone divice.
Value
5
Written by a customer while visiting Samsung US