Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.7
(6,472 Reviews)
Rating breakdown 6,472 reviews
5 Stars
5,364
4 Stars
798
3 Stars
169
2 Stars
45
1 Star
96
87%of customers recommend this product.
(
647 out of
742)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
5
Easy to use
on May 25, 2026
Posted by: Bebe123
[This review was collected as part of a promotion.] Love my fold 7 when I am working graveyard shifts and there is nothing to do i can open my phone and read or binge a series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My productivity increased and my EDC is reduced
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I used to carry around with me a tablet, a phone, and a laptop whenever I went to the office. The tablet was for reading emails when I wanted to leave the desk for a bit and breathe. With the Fold, I can walk away from my desk with just my phone, fold it open, check emails and actually respond to them while walking around and clearing my head. I love it. Plus, being able to use Galaxy AI while drafting those emails makes it easier to work on things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hinge Issues
on May 25, 2026
Posted by: Beautynbeastmode
[This review was collected as part of a promotion.] The hinge is not sturdy enough to use frequently when opening and closing. After a short time of having the phone there is a crinkle sound along the hinge. I suspected that it may have been the screen protector but after removing the issue was still present. For the cost of the phone I shouldn't have anxiety when I open it up. I like the larger screen but I wish that I would've stayed with the Galaxy. Fingers crossed that I don't have to repair or replace this one as I need it for every day use.
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hello Beautynbeastmode,
Thank you for sharing your review. The Galaxy Z Fold7 offers a unique large-screen experience designed to enhance multitasking and entertainment within a bold foldable design. If you're hearing a sound at the hinge of your device, it may be a good idea to have it examined by a professional. We have partnered with uBreakiFix as an authorized repair location for Samsung. More information on locations and appointment scheduling will be provided below.
Additionally, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also provide the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We understand how important durability and confidence are in everyday use with a foldable device, and we appreciate you taking the time to share your experience with us. Thank you for being a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review. The Galaxy Z Fold7 offers a unique large-screen experience designed to enhance multitasking and entertainment within a bold foldable design. If you're hearing a sound at the hinge of your device, it may be a good idea to have it examined by a professional. We have partnered with uBreakiFix as an authorized repair location for Samsung. More information on locations and appointment scheduling will be provided below.
Additionally, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also provide the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We understand how important durability and confidence are in everyday use with a foldable device, and we appreciate you taking the time to share your experience with us. Thank you for being a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love it forever
on May 25, 2026
Posted by: Samsungloyalservant
[This review was collected as part of a promotion.] It is a pleasure to assist you today. We understand you have a preference for a particular mobile device. We appreciate your input regarding its performance. We acknowledge your positive experience with this technology. Thank you for sharing your thoughts with us.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone and Galaxy AI
on May 25, 2026
Posted by: ShepherdStu
[This review was collected as part of a promotion.] I Love my galaxy folder 7 , along with the galaxy Ai which helps me with almost ever task .
From playing games to steaming videos the no lag and no buffering make for a more enjoyable experience.
The screen quality is great . Plus taking pictures come out great as well and with galaxy Ai I can erase or touch up every photo I take .
Ive been getting the zfold since the zfold 3 and love the upgrades to the device .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile
on May 25, 2026
Posted by: Beautyandbeastmode
[This review was collected as part of a promotion.] This model is versatile and efficient! Speedy wifi connection. I love love the 360 option for the screen! Makes it easy to switch from laptop to tablet!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone Since my Note!
on May 25, 2026
Posted by: BigBearMic
[This review was collected as part of a promotion.] I hesitated a while about getting a new phone. I had become accustomed to my Flip 4, but when I took a look at the phone while taking a friend to a local store, I checked it out. I had a great feel, not really thicker than my S23 backup phone. The screens are great. I love reading and doing research especially with Galaxy AI. The circle search has come in handy multiple times. The photos are astonishing especially the low light ones. It was a breeze to transfer everything over from my flip. The battery lasts me all day and I'm a pretty heavy user, with documents, photos, research and lots of calls. I had a moment of regret with newer Galaxy phone and all it's functionality with the new Buds, but I'm doing quite well. I have hearing loss and with the buds, the use of the phone and live transcriptions, I'm never in the dark. I've even had a few friends considering or have switched from the other guys. I miss my Note but with the fold and opening, it's like having a pocket sized tablet which is great for reading, viewing videos and taking conference calls. YAY! Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is outstanding!
on May 25, 2026
Posted by: Chapatron420
[This review was collected as part of a promotion.] First off id like to say. This phone is top notch. Battery life is outstanding. Lasts from 3am to 7pm every work day. And I never get below 25% within that time. Not only that I using it for mobile gaming. FPS shooters. Connecting to a controller is easy. Scrolling social media. Watching videos. Anything your tablet can do. This can do just the same. The screen is the perfect size for holding with one hand. Its light. Ive dropped it multiple times and not a single scratch. Using talk to text is simple. The microphone picks up everything clear. No distortion. The best feature. Is Galaxy AI. Being able to make your own stickers is pretty cool! I also like that you can remix any photo with the remix button. It's definitely a phone id recommend to anyone who is on the fence about it. Its worth the price tag. I promise.
Value
5
Written by a customer while visiting Samsung US