Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.7
(6,543 Reviews)
Rating breakdown 6,543 reviews
5 Stars
5,423
4 Stars
808
3 Stars
171
2 Stars
45
1 Star
96
87%of customers recommend this product.
(
648 out of
745)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
5
Love love love this phone
on May 20, 2026
Posted by: Kimberly
[This review was collected as part of a promotion.] Galaxy ai is the best this phone dominates the field. I simply cant find the time to out it down ever!!! Best phone totally worth the cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen size
on May 20, 2026
Posted by: CountryStrong5150
[This review was collected as part of a promotion.] I wish the screen on the front was bigger than what it is now there's better options for cases
Value
3
Response from Samsung USBy R&R, May 21, 2026
Howdy CountryStrong5150,
Thank you for providing feedback on the Galaxy Z Fold 7. Our foldable design balances portability with an immersive viewing experience, enhancing multitasking and entertainment throughout the day. We appreciate your insights regarding the screen size and potential accessory options. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for providing feedback on the Galaxy Z Fold 7. Our foldable design balances portability with an immersive viewing experience, enhancing multitasking and entertainment throughout the day. We appreciate your insights regarding the screen size and potential accessory options. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the new phone
on May 21, 2026
Posted by: Nurselife
[This review was collected as part of a promotion.] I love taking pictures with my new z folder 7. The AI is amazing. The color is very vivid and beautiful. Love to play games on the big screen along with my email. Very easy on the eyes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This isn’t just a phone
on May 21, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] This isn’t just a phone this is a completed two device in one and best device for anyone who needs to do multiple tasks , gaming and for the entertainment with its big screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the big screen
on May 21, 2026
Posted by: BlaxicanQueen
[This review was collected as part of a promotion.] I love having the big screen! BUT seems like it locks up occasionally. Haven't figured out why.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hey BlaxicanQueen,
Thank you for taking the time to provide feedback on the Galaxy Z Fold7 256GB. Many users enjoy the expansive display and premium design, which enhance both entertainment and productivity, making them more immersive.
If your phone continues to freeze, the Samsung Members app offers a growing library of resources to help you use your Galaxy phone or tablet effectively. You can find troubleshooting tips, articles addressing common concerns, and diagnostic tools to test your device's functions.
Please check out the link below for instructions on how to access the Samsung Members app and receive real-time assistance for troubleshooting. Thank you for choosing Samsung as your preferred brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide feedback on the Galaxy Z Fold7 256GB. Many users enjoy the expansive display and premium design, which enhance both entertainment and productivity, making them more immersive.
If your phone continues to freeze, the Samsung Members app offers a growing library of resources to help you use your Galaxy phone or tablet effectively. You can find troubleshooting tips, articles addressing common concerns, and diagnostic tools to test your device's functions.
Please check out the link below for instructions on how to access the Samsung Members app and receive real-time assistance for troubleshooting. Thank you for choosing Samsung as your preferred brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Well built, great screens, appropriate weight/feel
on May 21, 2026
Posted by: McYeti86
[This review was collected as part of a promotion.] My hesitation over getting a new Foldable phone was unfounded, and as time goes on I find myself using the foldable portion more and more.
Personally I use it for everything - one note, excel sheets, email, pictures, browsing the web. I even use a SNES emulator to play games, much better than one of the aftermarket handhelds.
For school, I'm able to use the inside screen for online curriculum very successfully, without an additional tablet or the discomfort while on my couch of using a heavier laptop. I can more easily avoid multitasking, so I actually study better.
Personally I use it for everything - one note, excel sheets, email, pictures, browsing the web. I even use a SNES emulator to play games, much better than one of the aftermarket handhelds.
For school, I'm able to use the inside screen for online curriculum very successfully, without an additional tablet or the discomfort while on my couch of using a heavier laptop. I can more easily avoid multitasking, so I actually study better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best foldable I used
on May 21, 2026
Posted by: Vosun2000
[This review was collected as part of a promotion.] Of all of the foldable I've used this one has the most AI features one could ever ask for in a device. The AI assistant, using AI with photos and even taking notes is a major impact and improvement in my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very first fold phone
on May 21, 2026
Posted by: Seabass
[This review was collected as part of a promotion.] As a lot ot people nowadays, I use my phone for almost everything from simple online payments to different multitasking combinations. The switch from a slab phone to the fold series was exactly what I wanted to feel when thinking about a new phone. Feel a new experience through some impressive innovations, to the point of saying "wow" phones have really improved in the last years. Moreover all AI integrated features thanks to Galaxy AI created not just a even more powerful experience, feeling like my phone is truly my personal assistant. There is just one thing I must do with this phone, I need to carry a power bank and my charger as battery can be drained fast. I'm already thinking about a trifold.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Ahoy Seabass,
Thank you for sharing your experience with the Galaxy Z Fold7 256GB. Many users appreciate how the Fold experience combines productivity, entertainment, and multitasking into one immersive device. We appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7 256GB. Many users appreciate how the Fold experience combines productivity, entertainment, and multitasking into one immersive device. We appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US