Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.7
(5,846 Reviews)
Rating breakdown 5,846 reviews
5 Stars
4,850
4 Stars
714
3 Stars
150
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
641 out of
735)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
3
Phone glitches on keyboard
on March 21, 2026
Posted by: Galaxyuser
[This review was collected as part of a promotion.] Glitches on keyboard takes forever to text on either app or regular messaging tried resetting and factory reset and still nothing
Value
3
Response from Samsung USBy R&R, March 23, 2026
Hello Galaxyuser,
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold7 is designed to enhance multitasking, communication, and productivity using its larger display. The on-screen keyboard is a crucial component for interacting with your Galaxy phone or tablet, allowing you to reply to messages, search the web, and perform other important tasks.
If your keyboard isn't working or is unresponsive, it's important to resolve the issue quickly. Here are some steps you can take:
1. **Use the Default Keyboard:** Ensure you are using the default Samsung Keyboard.
2. **Clear the Cache:** This can help improve performance.
To clear the keyboard’s cache and data, follow these steps:
- Navigate to **Settings**.
- Tap on **Apps**.
- Tap the sort icon and enable **Show system apps**.
- Select **Samsung Keyboard**.
- Tap **Force stop** and confirm by tapping **OK**.
- On the same screen, select **Storage**.
- Tap **Clear data** and then confirm by tapping **Delete**.
Please note that this action will erase all your keyboard settings, including saved words.
Many Galaxy users also explore customization options to enhance their typing experience. For more information on keeping your keyboard functioning smoothly, please check out the article linked below. Thank you for being a valued member of the Samsung community.
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Fold7 is designed to enhance multitasking, communication, and productivity using its larger display. The on-screen keyboard is a crucial component for interacting with your Galaxy phone or tablet, allowing you to reply to messages, search the web, and perform other important tasks.
If your keyboard isn't working or is unresponsive, it's important to resolve the issue quickly. Here are some steps you can take:
1. **Use the Default Keyboard:** Ensure you are using the default Samsung Keyboard.
2. **Clear the Cache:** This can help improve performance.
To clear the keyboard’s cache and data, follow these steps:
- Navigate to **Settings**.
- Tap on **Apps**.
- Tap the sort icon and enable **Show system apps**.
- Select **Samsung Keyboard**.
- Tap **Force stop** and confirm by tapping **OK**.
- On the same screen, select **Storage**.
- Tap **Clear data** and then confirm by tapping **Delete**.
Please note that this action will erase all your keyboard settings, including saved words.
Many Galaxy users also explore customization options to enhance their typing experience. For more information on keeping your keyboard functioning smoothly, please check out the article linked below. Thank you for being a valued member of the Samsung community.
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on March 21, 2026
Posted by: Galaxyuser83
[This review was collected as part of a promotion.] Great watch long lasting battery classy look with metal banc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone and all the features!
on March 21, 2026
Posted by: MadaraUchiha
[This review was collected as part of a promotion.] The only thing that i've notice sometimes it is difficult to open the big screen and rarely the big screen turns off for a milisecond or turns green and then comes back, i have no problem with that but maybe its something to take note 🙌
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big Features, Big Screen, Not Bulky
on March 21, 2026
Posted by: Cocoa9
[This review was collected as part of a promotion.] I used the Galaxy full 7 for its numerous amount of features. I love that the screen is so big that there can be different sections for different things that you are doing on your phone as well as pop-up screens. I enjoy making GIFs or making images utilizing Galaxy AI and their photo editing and image creation. Bixby seems to get smarter and smarter but if you don't like Bixby then you can use Google Assistant. I also love that the phone could be very personalized and that there are different features that you can configure and that there are different apps that you can use to modify your phone. I am currently utilizing the Google voice feature to type this entire review. So this device is also able to be utilized hands-free, which is extremely convenient. The high quality big screen and varying levels of sensitive touch allow this phone to be a great resource for watching movies, content, gaming, or video calls. I could rave all day about the features and utilities of and within the Galaxy fold 7 but here is a basic overview of how much I enjoy it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has Great features
on March 21, 2026
Posted by: packkitstand
[This review was collected as part of a promotion.] Galaxy A17 is a great phone work good great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Work great good features for the company
on March 21, 2026
Posted by: Lilpackkitstand
[This review was collected as part of a promotion.] Work great good features and you can do whatever you need to be ready for sale
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is innovative and impressive!
on March 22, 2026
Posted by: Salchijohn
[This review was collected as part of a promotion.] The phone's ability to fold is very impressive and seamless! Would definitely like to see the evolution of the next generations of this line of folding phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on March 22, 2026
Posted by: Leelee1189
[This review was collected as part of a promotion.] Galaxy AI is the best. I Love all the features. The camera is the best
Value
5
Written by a customer while visiting Samsung US