Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,385 Reviews)
Rating breakdown 4,385 reviews
5 Stars
3,693
4 Stars
488
3 Stars
106
2 Stars
27
1 Star
71
87%of customers recommend this product.
(
529 out of
605)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Posted by: Anonymous
Verified Purchase:Yes
I really like the zfold 7. I like the bigger screen. I like how thin it is it fits my cell phone holder in my car when unfolded just fine.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Care
from NJ
Verified Purchase:Yes
Great form factor but battery life, charging speed, and alright cameras kept me from keeping the phone.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, January 8, 2026
Hey Care,
Thank you for sharing your feedback on the Galaxy Z Fold7. Its design provides flexibility, with a larger immersive screen perfect for productivity, entertainment, and multitasking. We appreciate your concerns about battery life. The Galaxy Z Fold7 features a 4,400 mAh battery and a Snapdragon 8 Elite processor. With moderate to heavy usage on a full charge, you can expect up to 8 hours of screen time, which can be extended through optimization, modes, and routines. Many Z Series users find the triple rear camera system, featuring a 200MP main sensor, delivers flagship-level photography, enhanced with AI, 8K video recording, and various modes. The Galaxy Z Fold7's innovative design adjusts to different daily needs. Your feedback helps us improve how these features work in real-world use. Thank you for your input and for being a Samsung customer.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy Z Fold7. Its design provides flexibility, with a larger immersive screen perfect for productivity, entertainment, and multitasking. We appreciate your concerns about battery life. The Galaxy Z Fold7 features a 4,400 mAh battery and a Snapdragon 8 Elite processor. With moderate to heavy usage on a full charge, you can expect up to 8 hours of screen time, which can be extended through optimization, modes, and routines. Many Z Series users find the triple rear camera system, featuring a 200MP main sensor, delivers flagship-level photography, enhanced with AI, 8K video recording, and various modes. The Galaxy Z Fold7's innovative design adjusts to different daily needs. Your feedback helps us improve how these features work in real-world use. Thank you for your input and for being a Samsung customer.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Scott
from Virginia
Verified Purchase:Yes
Picture quality is great.
Functionality is exceptional
Functionality is exceptional
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible phone
on January 7, 2026
Posted by: Cinque
from Chicago
This is the worse galaxy I've ever owned. I had ZFOLD 5. I never had an issue with. I've owned other galaxy phones and products no issues. This is a HORRIBLE phone. It drops calls on the regular. The mobile data option in settings switches on and off on its own and when it's off of course the phone doesn't function properly.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R, January 8, 2026
Hi Cinque,
Thanks for sharing your experience with the Galaxy Z Fold7. This series aims to offer reliable connectivity and seamless multitasking within its versatile design. If you're experiencing dropped calls or unstable data, a quick software update might resolve these issues. Also, verify with your carrier that you are on a 5G plan and that your account has no problems. Confirm you're in a 5G-supported region and that your carrier's service isn't disrupted locally. After confirming network stability, a restart can help refresh your connection. Note: Resetting network settings will delete Bluetooth pairings and Wi-Fi networks, access Settings > General management > Reset > Reset network settings, then tap Reset settings. Enter your PIN or password if prompted, then confirm by tapping Reset. You can then test your mobile connectivity. For more info, see our online article linked below. If needed, contact our Samsung Support Team; we’re here to assist. Your insights emphasize the importance of connectivity to the device experience. Thanks for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. This series aims to offer reliable connectivity and seamless multitasking within its versatile design. If you're experiencing dropped calls or unstable data, a quick software update might resolve these issues. Also, verify with your carrier that you are on a 5G plan and that your account has no problems. Confirm you're in a 5G-supported region and that your carrier's service isn't disrupted locally. After confirming network stability, a restart can help refresh your connection. Note: Resetting network settings will delete Bluetooth pairings and Wi-Fi networks, access Settings > General management > Reset > Reset network settings, then tap Reset settings. Enter your PIN or password if prompted, then confirm by tapping Reset. You can then test your mobile connectivity. For more info, see our online article linked below. If needed, contact our Samsung Support Team; we’re here to assist. Your insights emphasize the importance of connectivity to the device experience. Thanks for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: G Bear
from Florida
Verified Purchase:Yes
Had the flip 5 and loved it so I expanded my horizons with the z fold 7. I miss the compact flip but it died 5 days after I bought the fold so timing was good. This is a good phone, 1 month in but looking forward to a "flip/fold" combo in the future.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Posted by: Jaime
from Citrus Hights Ca
Verified Purchase:Yes
This is by far the best phone I have ever owned. Will never use all of what it has to offer. It is way more sturdy than it looks and there are pleanyt of cases out there to choose from that will mot make too bulky. Its a beautful phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul
from Tulsa, Oklahoma
Verified Purchase:Yes
At this point the phone is easy to use, the large screen is fantastic for reading books, slim design is a bonus. Quality photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shaktiman
Verified Purchase:Yes
Battery is draining too quickly from day 1 of using the phone. It doesn't even last half a day
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Value
5