Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,106 Reviews)
Rating breakdown 4,106 reviews
5 Stars
3,466
4 Stars
466
3 Stars
89
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
1
Most weakest fold
on October 10, 2025
Posted by: Rjvn28426
[This review was collected as part of a promotion.] Inner screen suddenly broke after 2 months ..disappointed
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hola Rjvn28426,
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. As a reminder, Samsung products are protected against manufacturing defects in materials and workmanship during the 12-month limited warranty period specified for each item. You can also extend this coverage by adding Samsung Care+ on eligible devices, which offers longer protection and additional support. For more details on warranty options, please contact our Samsung Support Team. We're here to help. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MMM816
from Southern VA
Expertise:Intermediate
Verified Purchase:Yes
This is my favorite Z Fold so far. I had the 5,6 and now the 7. The front screen size is so much better!! I thought I was going to miss the s pen functionality, but I don't. Also...it feels so much thinner! Very happy I upgraded.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hey MMM816,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the refreshed design, lighter weight, and slim profile are clear improvements. The user interface flows seamlessly, making interactions feel different and enhancing usability. The smooth and intuitive navigation highlights the thoughtful design. We appreciate your review, loyalty, and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the refreshed design, lighter weight, and slim profile are clear improvements. The user interface flows seamlessly, making interactions feel different and enhancing usability. The smooth and intuitive navigation highlights the thoughtful design. We appreciate your review, loyalty, and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ai is the best feature and camera has been
on November 19, 2025
Posted by: Kalyan
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is widely considered a major evolutionary step for the foldable line, with many reviewers calling it the best Z Fold model to date. It has finally addressed the issues of bulk and weight that plagued previous generations, making it a compelling option for those seeking a phone that truly doubles as a mini-tablet. The overall customer rating for the device is high,
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Its like having the office away from the office. I can do everything I need to on it. Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best smart phone flod ever.
on November 30, 2025
Posted by: ak00744444
[This review was collected as part of a promotion.] This is the best smart phone ever fold
Good
Best
The best
Good
Best
The best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device. S Pen and Battery to make it Greater
on September 16, 2025
Posted by: Anonymous
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
Finally feels like the long awaited form factor of a regular phone with the added benefit of a foldable screen is unlocked.
Really really needs the S Pen support and housing in device. Needs a bigger battery ans faster 45W charging.
Really really needs the S Pen support and housing in device. Needs a bigger battery ans faster 45W charging.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, September 17, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Haider! We’re more than happy to see that you’re enjoying the impressive design and the benefits of the foldable screen. Your feedback about the S Pen and battery life is invaluable to us. The Z Fold7 is equipped with a robust 4400mAh battery, offering up to 24 hours of video playback, which is designed to keep up with your day-to-day needs. For optimizing your battery life even further, we have some helpful resources that we’ll link at the end of this response. We also appreciate your input regarding S Pen support. While the S Pen is a cherished accessory within the Galaxy lineup, our focus for this iteration was to create the lightest and thinnest Z series experience possible, prioritizing portability without sacrificing performance. If you have any questions or need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this device. I will be getting one for my w
on September 17, 2025
Posted by: SolutionMan
[This review was collected as part of a promotion.] I use this for everything. My wife will love hers as well I am sure.
Value
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you for your review! We're excited to see that you use the Galaxy Z Fold7 for everything, and we’re sure your wife will love hers too. With the powerful 200 MP camera, you can both capture stunning, high-resolution shots and preserve those special moments together. The new ProVisual Engine enhances color and detail, making every photo look incredible, especially when it comes to skin tones and textures. Plus, the large screen is perfect for viewing your pictures, giving you that immersive experience. We appreciate having both of you in the Samsung family and can't wait for your wife to experience all the great features of the Z Fold7 as well. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Thin, Light, & Solid
on September 18, 2025
Posted by: LilApril24
[This review was collected as part of a promotion.] Ive loved all of my Samsung phones. My most recent is the Fold 7, is my fave so far. I would absolutely have loved if the screen closed was larger because it's so light, super-fast, solid construction & w/ AI makes it near perfect. I also would've loved a stylus but if I had 2 choose would be a larger screen because functionally it works better than all my devices combined (w/ the exception of my printer).
Hopefully future upgrades come with a larger screen to save me money not having to upgrade others devices making them suitable & comparable to my phones capability! LOVE👍🏽👍🏽👏🏽👏🏽
Hopefully future upgrades come with a larger screen to save me money not having to upgrade others devices making them suitable & comparable to my phones capability! LOVE👍🏽👍🏽👏🏽👏🏽
Value
5
Written by a customer while visiting Samsung US