Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,201 Reviews)
Rating breakdown 4,201 reviews
5 Stars
3,542
4 Stars
475
3 Stars
96
2 Stars
21
1 Star
67
87%of customers recommend this product.
(
412 out of
471)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
2
Don't buy it if you travel
on September 30, 2025
Posted by: Storieddeth
Expertise:Expert
Some of the features of this phone are great, but they sacrificed good functionality to make the phone thin as possible. My biggest complaint with the phone is that the battery doesn't last long and it has absolutely terrible cell reception. This phone will lose signal where no other phones on our account will. Phone calls are always choppy and cutting in and out with this phone as well wearing my s23 ultra had no such issues at all.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, October 1, 2025
Hello Storieddeth, Thanks for sharing your thoughts on your Galaxy Z Fold7. Although the design and features have progressed over time, the durability and quality of the Galaxy Z Fold7 remain unmatched! It truly showcases innovation at its best. The device features a 4,400mAh battery, designed to maximize its lifespan. You can track your battery usage through the Device care menu, where the estimated remaining time based on recent activity is shown. You can also see how much battery each app consumes by navigating to Settings > Battery. Tap 'View details' for more information on app usage, screen-on time, and screen-off time, which helps identify battery drain sources. For tips on extending your battery life, refer to the online article linked below. If your calls drop occasionally, it's likely a signal issue. However, frequent drops might be due to a damaged or improperly inserted SIM card. If you've switched carriers but still use the same device, contact your current provider for assistance with reprogramming. In crowded areas, overloaded cell towers can also cause dropped calls. For more scenarios, refer to the online guide available at the link below. If further help is needed, reach out to our Samsung Support Team. We appreciate your review and are glad you're part of the Samsung community. Dropped calls on a Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Maximizing your Galaxy device’s battery life
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages.us/X-Messages
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Maximizing your Galaxy device’s battery life
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 1, 2025
Posted by: LitLantern
[This review was collected as part of a promotion.] I love how easily galaxy ai works with the phone in real time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely a must have phone for everyone!
on October 2, 2025
Posted by: Xmarksthespot
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold 7 for a while now, and it has completely changed the way I use my phone day to day. The massive 8-inch inner display makes streaming movies and TV shows feel almost like carrying around a mini tablet. I’ve spent countless evenings catching up on my favorite series, and the colors, brightness, and clarity are so immersive that I often forget I’m watching on a phone. The dual-screen setup also means I can reply to messages or browse the web without interrupting what I’m watching, which has been a game-changer for multitasking.
Gaming on this device has been just as impressive. The Snapdragon 8 Elite processor keeps everything smooth, even with graphics-heavy titles, and the larger screen makes gameplay more engaging and comfortable. I’ve played many games on it, and the performance has been consistently fast with no lag, plus the battery life holds up surprisingly well for such demanding use.
What I didn’t expect was how much the Z Fold 7 would impact my daily routine in small but meaningful ways. The taskbar and multitasking tools let me keep multiple apps open at once, so I can manage work, entertainment, and personal tasks seamlessly. The sleeker, lighter design makes it easy to carry, and the durability gives me confidence using it everywhere. Overall, this phone hasn’t just been a device—it’s become a tool that makes my days more productive, fun, and connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best word to describe this phone is solid
on October 2, 2025
Posted by: Seddy919
[This review was collected as part of a promotion.] This phone works well and the size is great it's only real issue outside of missing the S pen is it's Bluetooth issues. Bluetooth seems to connect well to things and you're able to listen to music on multiple devices but when it comes to Bluetooth being connected for calls it works about 43% of the time.
The Galaxy AI is pretty cool as well. It does make searching for things in settings a lot easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Thin and Light with Strength and Performance
on October 3, 2025
Posted by: RUbe01
[This review was collected as part of a promotion.] Experience a device that seamlessly integrates into your daily life. Designed to be thin, light, and exceptionally strong, it offers all-day comfort and durability. Don't let its sleek profile fool you—it delivers great performance for everything from demanding work tasks to immersive entertainment.
Fueling this experience is the cutting-edge Galaxy AI, one of the most powerful and versatile tools at your disposal, streamlining both your professional workflow and everyday tasks. And with great battery life and super fast charging capabilities, you spend less time tethered to an outlet and more time enjoying your day.
Fueling this experience is the cutting-edge Galaxy AI, one of the most powerful and versatile tools at your disposal, streamlining both your professional workflow and everyday tasks. And with great battery life and super fast charging capabilities, you spend less time tethered to an outlet and more time enjoying your day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not going back.
on October 4, 2025
Posted by: Gadgetlady
[This review was collected as part of a promotion.] This is the only phone that has made me feel like I felt when I got my first note. I love this phone ! I thought I could never go to a bar phone or to a larger phone. I had the Z Flip phone before because I like the small convenience of it, but this is so thin and so portable. I loved it from the minute I opened it. The AI features on it make it even greater. I always tell people, I mean. I love when you can dive deeper into the items with AI. But the fold-out, oh my God, it gives everyone phone envy. Everyone who sees it loves it. And if you try it, you'll never go back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsunge Aced the test
on October 5, 2025
Posted by: Ikarus
[This review was collected as part of a promotion.] The sleek stylish design of the Galaxy Z Fold is flawless, paired with the smooth interface that allows you to in-depthly customize your phone with ease. They truly out done themselves this time around. I use my fold for gaming mostly so ive really put this phone to the test, an it pass with fly colors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Broken phone
on October 5, 2025
Posted by: Dantonio
[This review was collected as part of a promotion.] Extremely nice phone however it only last a few months then big screen didn’t work. Worst Samsung I’ve ever had.
Value
1
Response from Samsung USBy R&R, October 6, 2025
Hello there Dantonio,\nThank you for updating us about your Galaxy Z Fold7. The display is crucial for your mobile experience, as it allows you to navigate and complete tasks. Having a fully functional device is essential. Samsung guarantees the quality of its products and provides a warranty covering manufacturing defects in materials and craftsmanship, valid for 12 months as specified for each item. This warranty ensures your investment is protected during this time, maintaining the reliability and performance you expect from Samsung. For further assistance, please contact our Samsung Support Team. We have also partnered with uBreakiFix, an authorized repair network with over 600 locations across the US, where you can bring your phone for repairs. We are committed to supporting you. Thank you for reaching out and being a valued part of the Samsung community. \nuBreakiFix\nhttps://www.ubreakifix.com/repairs/smartphones/samsung-galaxy\nSamsung Care+ \nhttps://www.samsung.com/us/support/samsung-care-plus/\nSamsung Warranty\nhttps://www.samsung.com/us/support/samsung-care/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US