Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.7
(7,349 Reviews)
Rating breakdown 7,349 reviews
5 Stars
6,045
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Posted by: Venkat Kannan
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Doesn't have pen and it is not confortable like Galaxy ultra 24.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, January 13, 2026
Hi Venkat Kannan,
Thank you for sharing your thoughts on Galaxy Z Fold7. Foldable devices are designed with versatility and innovation in mind, offering a unique experience that differs from traditional Galaxy Ultra models. Feedback on comfort and feature preferences, such as the S Pen transition, helps highlight how different Galaxy devices are built to support different use styles. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on Galaxy Z Fold7. Foldable devices are designed with versatility and innovation in mind, offering a unique experience that differs from traditional Galaxy Ultra models. Feedback on comfort and feature preferences, such as the S Pen transition, helps highlight how different Galaxy devices are built to support different use styles. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Excellent quality phone with QOL features! Definitely a steal when it's on sale!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SKSK
from Colorado
Expertise:Expert
Verified Purchase:Yes
Didn't find anything exceptional. Battery life, camera, screen resolution, everything is just mediocre. I was expecting much better performance at this price.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R, January 12, 2026
Hello SKSK,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable smartphones aim to merge productivity, entertainment, and flexibility in a single device. The Galaxy Z Fold7 offers many features to explore, such as AI photo editing, finding content with Circle to Search, and translating live conversations with Interpreter. Additionally, Google Gemini can launch apps when set as your voice assistant. Its significantly thinner and lighter design makes it comfortable to hold, with a wider 6.5-inch cover screen that unfolds into an 8-inch display. The 200MP camera, immersive multitasking screen, and 4,400mAh battery support up to 8 hours of continuous use. User feedback on battery life, camera quality, and display helps assess how well these features balance for a premium experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable smartphones aim to merge productivity, entertainment, and flexibility in a single device. The Galaxy Z Fold7 offers many features to explore, such as AI photo editing, finding content with Circle to Search, and translating live conversations with Interpreter. Additionally, Google Gemini can launch apps when set as your voice assistant. Its significantly thinner and lighter design makes it comfortable to hold, with a wider 6.5-inch cover screen that unfolds into an 8-inch display. The 200MP camera, immersive multitasking screen, and 4,400mAh battery support up to 8 hours of continuous use. User feedback on battery life, camera quality, and display helps assess how well these features balance for a premium experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 11, 2026
Posted by: Luv2shop
Great features and batteries i simple love thisvphone
Response from Samsung USBy R&R, January 26, 2026
Hello Luv2shop,
Thank you for sharing your experience. Galaxy Z Fold7 brings together advanced features and dependable battery performance to support productivity and entertainment throughout the day. It is great to hear how these elements stand out. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. Galaxy Z Fold7 brings together advanced features and dependable battery performance to support productivity and entertainment throughout the day. It is great to hear how these elements stand out. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bhavin
from Edison, NJ
Expertise:Expert
Verified Purchase:Yes
I am so blown away after making a switch from Z fold 3 to Z fold 7. It's a marvelous piece of art.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 16, 2026
Hello Bhavin,
Thank you for sharing your experience upgrading to Galaxy Z Fold7. Improvements in design and performance aim to enhance the Fold experience with each new generation. Your feedback shows how these updates can make the device feel both innovative and refined. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience upgrading to Galaxy Z Fold7. Improvements in design and performance aim to enhance the Fold experience with each new generation. Your feedback shows how these updates can make the device feel both innovative and refined. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jess
Verified Purchase:Yes
Love it but screen is glitching for no reason with keyboard menu blinking sometimes.
Response from Samsung USBy R&R, January 13, 2026
Greetings Jess,
Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays are designed to enhance multitasking, productivity, and immersive viewing in a unique form factor. If you notice your device screen glitching unexpectedly, it may be a sign to update your software or apps. Software updates serve as maintenance for your device, helping to ensure everything runs smoothly, improving the user interface, boosting security, and fixing minor bugs. We recommend installing updates whenever they are available to keep your device operating at its best. To check for updates, swipe down from the top right corner with two fingers, tap the Settings icon, then scroll to and select Software update or System updates. Labels may vary by model. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it usually starts downloading automatically, or you may need to tap Download now. Once the download finishes, follow the on-screen instructions to install the update. For more information, refer to our online resource linked below. Your feedback on on-screen interactions highlights the importance of smooth performance, especially when using features like the keyboard and multitasking tools that make foldables unique. Thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/#:~:text=Software%20update%20via%20Smart%20Switch,and%20then%20select%20Device%20information.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from IL
Expertise:Expert
Verified Purchase:Yes
Phone is durable, screens are beautiful, great battery life.
Features
5
Performance
5
Value
4
Response from Samsung USBy R&R, January 26, 2026
Hi Todd Reaska,
Thank you for your feedback. The Galaxy Z Fold7 is built for durability, offers stunning displays, and has reliable battery life, providing a comprehensive experience for everyday use. We're glad to hear these features meet your needs. We appreciate your support for Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy Z Fold7 is built for durability, offers stunning displays, and has reliable battery life, providing a comprehensive experience for everyday use. We're glad to hear these features meet your needs. We appreciate your support for Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on January 9, 2026
Posted by: Amiri
I’m honestly pretty disappointed with the Samsung Z7 Fold. Initially, it seemed like a really promising device, but the foldable screen just didn’t hold up at all. After about a month, it cracked for no reason—no bumps, no drops, just normal use. For a phone at this price point, I expected a lot more durability. Instead, it ended up feeling like a pretty expensive piece of “garbage.” A screen that fails this quickly without any obvious cause just isn’t worth it.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, January 12, 2026
Good day Amiri,
Thanks for sharing your experience with the Galaxy Z Fold7. It features a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is thinner and lighter. The inner display has a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and high-elasticity adhesive, tested for daily use. The Armor Flex Hinge is 27% thinner and 43% lighter but still durable enough for the rated folds. Feedback on screen longevity highlights the need for resilience and consistency in everyday use of foldable devices. Samsung products are covered against manufacturing defects for 12 months, with options to extend coverage through Samsung Care+. Contact our Samsung Support Team for warranty details and Care+ enrollment. We look forward to assisting you and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Z Fold7. It features a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is thinner and lighter. The inner display has a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and high-elasticity adhesive, tested for daily use. The Armor Flex Hinge is 27% thinner and 43% lighter but still durable enough for the rated folds. Feedback on screen longevity highlights the need for resilience and consistency in everyday use of foldable devices. Samsung products are covered against manufacturing defects for 12 months, with options to extend coverage through Samsung Care+. Contact our Samsung Support Team for warranty details and Care+ enrollment. We look forward to assisting you and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US