Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.7
(7,349 Reviews)
Rating breakdown 7,349 reviews
5 Stars
6,045
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Posted by: Anonymous
from Ringgold, GA
Expertise:Intermediate
Verified Purchase:Yes
Its a great phone when folded and a cool tablet when opened. Its an amazing 2 for 1 product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 10, 2026
Hello Michael Tate,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We love hearing how you’re enjoying the balance between portability and a spacious display. The flexibility to switch seamlessly between phone and tablet modes is what makes the Z Fold experience next level. Your feedback reflects the innovation we strive for every day, and we’re glad it fits so naturally into your lifestyle.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We love hearing how you’re enjoying the balance between portability and a spacious display. The flexibility to switch seamlessly between phone and tablet modes is what makes the Z Fold experience next level. Your feedback reflects the innovation we strive for every day, and we’re glad it fits so naturally into your lifestyle.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Cliff S
from Kingman, AZ
Verified Purchase:Yes
The phone is everthing (and) more than I expected! I will probably never learn nor use all of its features I'm a life-time fan and user/owner of all Samsung products; A multitude of TV's, cell phones, microwave ovens, refrigerator and dishwasher, etc. But when I say life-time, I mean Samsung's life-time, as I am 81 years old. My problem is, I was born in the "pre-computer age" and everything, today, is designed for the post computer age. I'm really enjoying my Z fold 7 but I'm incapable of using and understanding its uses. It's, absoutely serving my necessay purposes.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, February 10, 2026
Hi there Cliff S,
We appreciate your heartfelt review of your Galaxy Z Fold7 experience. Your deep ties to Samsung motivate us, and we’re proud to be part of your journey. It’s wonderful that the device fulfills your daily requirements and enables you to discover new features at your own speed. Our aim is to create technology that stays friendly, helpful, and dependable across all generations. Thank you for being a cherished part of the Samsung family.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
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We appreciate your heartfelt review of your Galaxy Z Fold7 experience. Your deep ties to Samsung motivate us, and we’re proud to be part of your journey. It’s wonderful that the device fulfills your daily requirements and enables you to discover new features at your own speed. Our aim is to create technology that stays friendly, helpful, and dependable across all generations. Thank you for being a cherished part of the Samsung family.
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Johnson
from FL USA
Expertise:Expert
Verified Purchase:Yes
Slim, light, and fast. Center crease is not noticeable as it was seemed on YouTube clips. Front screen is very usable in most occasions, while inner screen is fantastic in doing multi tasks and watching videos.
Build quality is top notch and the the design is more subtle than flashy.
Just buy it you won't regret!!
Build quality is top notch and the the design is more subtle than flashy.
Just buy it you won't regret!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 9, 2026
Hi Johnson,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re excited to hear how much you’re enjoying the slim design, fast performance, durable hardware, and powerful multitasking capabilities. This device is built to deliver an enhanced foldable experience that combines productivity, entertainment, and premium craftsmanship. Thank you for choosing Samsung and being part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re excited to hear how much you’re enjoying the slim design, fast performance, durable hardware, and powerful multitasking capabilities. This device is built to deliver an enhanced foldable experience that combines productivity, entertainment, and premium craftsmanship. Thank you for choosing Samsung and being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My First Ever Foldable, Worth it!
on February 6, 2026
Posted by: Amethisz
Expertise:Intermediate
This was the first foldable phone I ever genuinely was interested in. The first folx I ever saw howeer was the fold 5. Ever since then I always had that Z series in the back of my head. When the Z fold 7 came out, I knew it was the phone for me. I never had a current generation phone until now. I was previously using a Note 20 Ultra 5G before I switched to the Z fold 7. It was so worth it because I really like doing art. The size of the screen is just right to not be too big or too small for my finger. I have made my best art pictures with this phone. Not to mention, the efficiency and customization on this phone is AMAZING. One single thing I am picky about (this is very small and more so a UI thing) is that this phone does not have the best customization when it comes to the app icons. I mean, sure, the glass looks nice. However, the glass doesn't really feel like "glass" it feels more like plastic. It would be so so nice to see something like IOS's liquid glass on samsung phones, especially the Z series! It would totally compliment the asthetic of how the inner screen looks when it's being folded or unfolded.
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 9, 2026
Hello Amethisz,
Thank you for sharing such a thoughtful and inspiring review of your first foldable experience. We’re eager to hear how the Galaxy Z Fold7 has enhanced your creativity, productivity, and artistic expression. Its large display, advanced multitasking features, and One UI customization options are all built to help users create and tailor their devices to their preferences. Your feedback emphasizes the importance of smooth design and user-friendly interfaces in self-expression. We sincerely value your insights and your connection to Samsung innovation. Thank you for being a part of the Galaxy community.
-Ty
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Thank you for sharing such a thoughtful and inspiring review of your first foldable experience. We’re eager to hear how the Galaxy Z Fold7 has enhanced your creativity, productivity, and artistic expression. Its large display, advanced multitasking features, and One UI customization options are all built to help users create and tailor their devices to their preferences. Your feedback emphasizes the importance of smooth design and user-friendly interfaces in self-expression. We sincerely value your insights and your connection to Samsung innovation. Thank you for being a part of the Galaxy community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
beautiful but not for a blue-collar construction
on February 6, 2026
Posted by: David
from arizona
Expertise:Expert
Verified Purchase:Yes
can't see letters in from of screen in front of the phone
I would recommend this to a friend!
Performance
5
Value
5
Response from Samsung USBy R&R, February 9, 2026
Hello David,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciated its craftsmanship and visual appeal. The Fold7 features a vibrant, high-resolution display that offers clarity, accurate colors, and an immersive viewing experience in various environments. Adaptive Brightness automatically adjusts your screen's brightness based on ambient light conditions: it increases in bright settings for visibility and dims in darker settings to reduce eye strain and save battery. To toggle Adaptive Brightness, swipe down from the top right to open the Quick Panel, find the Brightness slider with a sun icon, press and hold for quick settings, then tap the switch next to "Adaptive Brightness" to turn it on or off. For additional tips on optimizing brightness, check out our online guide linked below. Your feedback highlights how lighting and work environments impact daily usage, and we thank you for sharing your perspective and being part of the Samsung community.
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/#:~:text=Adaptive%20brightness%20is%20a%20feature,Adaptive%20Brightness%20is%20turned%20on.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciated its craftsmanship and visual appeal. The Fold7 features a vibrant, high-resolution display that offers clarity, accurate colors, and an immersive viewing experience in various environments. Adaptive Brightness automatically adjusts your screen's brightness based on ambient light conditions: it increases in bright settings for visibility and dims in darker settings to reduce eye strain and save battery. To toggle Adaptive Brightness, swipe down from the top right to open the Quick Panel, find the Brightness slider with a sun icon, press and hold for quick settings, then tap the switch next to "Adaptive Brightness" to turn it on or off. For additional tips on optimizing brightness, check out our online guide linked below. Your feedback highlights how lighting and work environments impact daily usage, and we thank you for sharing your perspective and being part of the Samsung community.
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/#:~:text=Adaptive%20brightness%20is%20a%20feature,Adaptive%20Brightness%20is%20turned%20on.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mrs DeBerry
Expertise:Beginner
Verified Purchase:Yes
Love it so far, It really helps my vision.when open.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 10, 2026
Greetings Mrs DeBerry,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re so glad the expansive display is making everyday viewing more comfortable and enjoyable. Creating technology that supports clarity, ease, and confidence in daily use is always our goal. Your feedback means a lot, and we appreciate you choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re so glad the expansive display is making everyday viewing more comfortable and enjoyable. Creating technology that supports clarity, ease, and confidence in daily use is always our goal. Your feedback means a lot, and we appreciate you choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Maggy celeb
Verified Purchase:Yes
horrible phone, low audio output, seems flimsy and not as brith and vivid as the s-ultra that Samsung makes
Performance
1
Response from Samsung USBy R&R, February 6, 2026
Hi Maggy celeb,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate how important sound quality, display clarity, and confidence in the device are when selecting a premium product. The Z Fold series is designed to offer robust multitasking, immersive visuals, and advanced engineering in a versatile foldable design making going from productive to entertainment just a matter of a function. We value your insight. We value your feedback and your membership in the Samsung family.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate how important sound quality, display clarity, and confidence in the device are when selecting a premium product. The Z Fold series is designed to offer robust multitasking, immersive visuals, and advanced engineering in a versatile foldable design making going from productive to entertainment just a matter of a function. We value your insight. We value your feedback and your membership in the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Samsung let me down (Z Fold 7)
on February 4, 2026
Posted by: Kim D
Expertise:Expert
Unreliable. Inner screen developed cracks under the screen and not the screen itself at the hinge. Phone was sent back with the red arrow sticker to show me the "damage" that prevents Samsung from repairing it under the "screen warranty". Interface is completely black now. Front screen that doesn't have the hinge still works like a dream despite all that "damage" that caused the inner screen issues. Battery is very reliable since it now only powers the small outer screen. Husband just ordered our first Google phone after years of Samsung products. Save yourself thousands and a headache.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, February 5, 2026
Hello Kim D,
Thank you for providing this detailed feedback. The Galaxy Fold7 is designed for a premium foldable experience with advanced display technology, supporting up to 500,000 folds, about 5 years of use. It also offers strong performance and reliable battery life. It's great to see the outer display continues to function smoothly and dependably. While the warranty covers many aspects of your device, Samsung Care+ offers additional benefits for repairs. Samsung guarantees its products against manufacturing defects in materials and craftsmanship with a 12-month warranty, as specified for each product. This coverage gives customers peace of mind, ensuring their investment is protected and they receive the expected reliability and performance from Samsung. For more assistance with plan options, please reach out to our Samsung Support Team. Your feedback is valuable as we improve our foldable technology. We appreciate your loyalty and your input helps us shape future products. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for providing this detailed feedback. The Galaxy Fold7 is designed for a premium foldable experience with advanced display technology, supporting up to 500,000 folds, about 5 years of use. It also offers strong performance and reliable battery life. It's great to see the outer display continues to function smoothly and dependably. While the warranty covers many aspects of your device, Samsung Care+ offers additional benefits for repairs. Samsung guarantees its products against manufacturing defects in materials and craftsmanship with a 12-month warranty, as specified for each product. This coverage gives customers peace of mind, ensuring their investment is protected and they receive the expected reliability and performance from Samsung. For more assistance with plan options, please reach out to our Samsung Support Team. Your feedback is valuable as we improve our foldable technology. We appreciate your loyalty and your input helps us shape future products. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US