Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.7
(7,349 Reviews)
Rating breakdown 7,349 reviews
5 Stars
6,045
4 Stars
963
3 Stars
191
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Posted by: Miss Cheryl J
Expertise:Expert
Verified Purchase:Yes
I was so excited to receive my Fold Z7! I can't wait until vacation so I can really continue to Explore with it! I would higher recommended it! Despite the fold it is not heavy at all. Thanks again Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Response from Samsung USBy R&R, March 4, 2026
Hello Miss Cheryl J,
We love hearing this! The Galaxy Z Fold 7 was designed with your lifestyle in mind, and knowing that it's serving you well makes our work even more rewarding. We can’t wait for you to discover all the features you can use on your vacation and fully enjoy the device. Be sure to check out how Galaxy AI can enhance your photos. Thank you for choosing Samsung. Together, we can create something amazing!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing this! The Galaxy Z Fold 7 was designed with your lifestyle in mind, and knowing that it's serving you well makes our work even more rewarding. We can’t wait for you to discover all the features you can use on your vacation and fully enjoy the device. Be sure to check out how Galaxy AI can enhance your photos. Thank you for choosing Samsung. Together, we can create something amazing!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: T Domann
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
I love the 1 TB of storage and 16 GB RAM. It still is a fully functioning phone and then unfolding it it's a nice size tablet. Not too big, not too small. The screen is awesome. It takes great pictures and videos. With all the storage it has, I can take high quality videos without worrying about running out of storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, March 2, 2026
Hi T Domann,
Thank you for sharing your experience. The combination of 1TB of storage and 16GB of RAM truly unlocks the potential of the Galaxy Z Fold7. Having the freedom to capture high-quality photos and videos without worrying about storage space makes a significant difference. The ability to switch from a fully functional phone to a perfectly sized tablet is what defines the Fold experience. It's great to hear that the display, performance, and versatility are meeting your expectations. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The combination of 1TB of storage and 16GB of RAM truly unlocks the potential of the Galaxy Z Fold7. Having the freedom to capture high-quality photos and videos without worrying about storage space makes a significant difference. The ability to switch from a fully functional phone to a perfectly sized tablet is what defines the Fold experience. It's great to hear that the display, performance, and versatility are meeting your expectations. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not durable
on February 28, 2026
Posted by: Tony
from Reno NV
Expertise:Expert
Part of buying a product is the after purchase service. It's part of the price we pay. That is why I don't recommend any of their products when there are better options. Buyer be aware.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R, March 2, 2026
Hello Tony,
Thank you for sharing your perspective. After-purchase support is a vital part of the ownership experience, especially when investing in a device like the Galaxy Z Fold7. At Samsung, we highly value customer support, which is why we have implemented our warranty program and additional options such as Samsung Care+.
Samsung products are covered against manufacturing defects in material and workmanship under a limited 12-month warranty for each product. For eligible devices, we also offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We truly appreciate feedback like yours, as it helps strengthen product development and enhance the overall Galaxy ownership experience. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your perspective. After-purchase support is a vital part of the ownership experience, especially when investing in a device like the Galaxy Z Fold7. At Samsung, we highly value customer support, which is why we have implemented our warranty program and additional options such as Samsung Care+.
Samsung products are covered against manufacturing defects in material and workmanship under a limited 12-month warranty for each product. For eligible devices, we also offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support.
We truly appreciate feedback like yours, as it helps strengthen product development and enhance the overall Galaxy ownership experience. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great interface and technology
on February 27, 2026
Posted by: LUCKY SHARMS1726
My Galaxy Fold 7 is hands down the best phone ever. Its sleek , durable, and the interface is unmatched. Iphones can't compete with Samsung .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tiffany
from New Jersey
Verified Purchase:Yes
I just got my phone about a month ago and it keeps hard shutting off, often while I am using it. Hope I can get a replacement.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R, February 26, 2026
Hey Tiffany,
Thank you for reaching out to us about your Galaxy Z Fold7. We understand that it can be frustrating when your device is not performing as expected. Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, specific to each product.
You also have the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. For eligible devices, we partner with uBreakiFix as an authorized repair service. You can take your device to any of the 600 locations across the U.S. for repairs.
For more details, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out to us about your Galaxy Z Fold7. We understand that it can be frustrating when your device is not performing as expected. Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, specific to each product.
You also have the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. For eligible devices, we partner with uBreakiFix as an authorized repair service. You can take your device to any of the 600 locations across the U.S. for repairs.
For more details, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I’ve been an early adopter of Samsung’s foldables and have owned every version of both the Fold and the Flip. Each generation has improved, but the Fold 7 is the first one that truly feels refined.
The hinge is noticeably tighter and more confidence-inspiring, and the slimmer profile makes a bigger difference than I expected. Closed, it feels natural in the hand, not bulky, not awkward. Open, it feels like a serious productivity tool.
For the first time, I don’t feel like I’m carrying a cool piece of tech that I need to be careful with. It feels durable. Purpose-built. Like a device designed to be used hard, not admired gently.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 26, 2026
Hi there Spud,
We're excited to hear that you're enjoying your Galaxy Z Fold7! This device has been designed to enhance your everyday experiences with outstanding performance and a sleek design. We're glad you're noticing improvements over previous generations as we continue to innovate in our Galaxy Z Fold series to improve usability.
The slimmer design, more immersive display, and a more durable hinge that allows for a secure snap closure make it pocket-friendly too! Here’s to staying productive. We truly value your feedback. Thank you for being a part of the Samsung journey. Shine bright with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're excited to hear that you're enjoying your Galaxy Z Fold7! This device has been designed to enhance your everyday experiences with outstanding performance and a sleek design. We're glad you're noticing improvements over previous generations as we continue to innovate in our Galaxy Z Fold series to improve usability.
The slimmer design, more immersive display, and a more durable hinge that allows for a secure snap closure make it pocket-friendly too! Here’s to staying productive. We truly value your feedback. Thank you for being a part of the Samsung journey. Shine bright with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Fold Yet
on February 24, 2026
Posted by: Travis
from Folsom, Ca
Expertise:Expert
I was on the fence about upgrading to the 7 for some time. It wasn't until I actually held one in person that I realized what a complete game changer it was from the previous models. The slimmed down form factor with the wider front screen make this great to use in either folded or unfolded mode. The versitility of features would make it truly hard to go back to a non foldable phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, February 25, 2026
Hey there Travis,
Thank you for sharing your experience. It's wonderful to hear how the Galaxy Z Fold7 has made a strong impression with its slim design, larger Flex cover display, and foldable features. It's great that you value how it boosts both productivity and everyday convenience. We're happy to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. It's wonderful to hear how the Galaxy Z Fold7 has made a strong impression with its slim design, larger Flex cover display, and foldable features. It's great that you value how it boosts both productivity and everyday convenience. We're happy to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Galaxy
from Houston
Verified Purchase:Yes
Battery is still an issue. It will last about a day in power-saving mode, otherwise, it's difficult. Constant use will only get you half a day, and when connected to all kinds of Bluetooth devices like Android Auto and a watch, it's way less than half a day.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R, February 24, 2026
Hey Galaxy,
Thank you for sharing your experience. The Galaxy Z Fold7 is built for powerful multitasking, immersive displays, and seamless device connectivity. It's great to hear your perspective, as it highlights how people really use their devices. For tips on extending your Galaxy Fold7's battery life, please see the linked article below. We appreciate you being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Z Fold7 is built for powerful multitasking, immersive displays, and seamless device connectivity. It's great to hear your perspective, as it highlights how people really use their devices. For tips on extending your Galaxy Fold7's battery life, please see the linked article below. We appreciate you being a valued member of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US