Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,181 Reviews)
Rating breakdown 4,181 reviews
5 Stars
3,531
4 Stars
471
3 Stars
94
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
402 out of
460)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Posted by: Tom C
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Honestly, I absolutely love this phone. The design, thinness, and overall display sizes are amazing.
In its folded and unfolded states, the phone feels amazingly thin, yet still sturdy. The hinge feels different, in a good way. It's got a certain snappiness when opening and closing. This is unlike the Fold 6 I used to have which, while still acceptable in general, felt more mushy and didnt "snap" open or closed.
In its folded and unfolded states, the phone feels amazingly thin, yet still sturdy. The hinge feels different, in a good way. It's got a certain snappiness when opening and closing. This is unlike the Fold 6 I used to have which, while still acceptable in general, felt more mushy and didnt "snap" open or closed.
Display brightness is pretty great, however, an anti reflective coating would have been nice. As I type this with an overhead lamp behind me, it glares tremendously. I find myself "tipsy turvy-ing" the phone to see move the light reflection around.
Battery is OK. Not terrible, not great. I use the Light power profile since I'm not a super power user. Mostly some social media shorts and video streaming, so full power usage is not necessary. I'm finding that the Light profile is still plenty fast and I'm not experiencing any weird glitching or slowdown. I got just over 10 hours screen time and 14 hours of standby on a 100% charge going all the way to 0 (doing a battery calibration). Mostly FB and YT, with FB having more than twice the on screen time than YT.
The exclusion of the S-pen honestly doesn't bother me, never used it on the Fold 6 and I never use it on my S23 Ultra, so its a non-issue.
I traded in my Fold6 for a major discount during pre-order, so the price became super enticing. I loved my Fold6, but made the mistake of going to a store and checking it out in person. It was game over after that.
About a month later, I am still smitten and absolutely love this phone. At home, I strip the case and play with it naked. The Fold7, I mean...
Unless they do something radical with the Fold9 or 10, I likely won't upgrade for a while. I'm also concerned about the fact that the subsequent successors won't be as thin, according to some rumors. I love this thinness.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for your thoughts on the Galaxy Z Fold7, Tom. We appreciate your feedback on the design and feel, especially the thinness and the improved hinge's snappy action. Your feedback about display brightness and glare is valuable, and we appreciate the suggestion for an anti-reflective coating for future models. It's great to see that it suits your social media and video streaming needs. In this iteration, our focus was on providing the lightest and thinnest experience to maximize portability. While the S Pen is still an important part of our lineup, we prioritized a streamlined design. If you have any further concerns or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Beth
from Texas, USA
Expertise:Intermediate
Verified Purchase:Yes
Have had folding phones before but this Z Fold 7 is the cat's meow!
I had traded my 25 Ultra for this phone and am extremely happy with the Fold 7. Absolutely love viewing photos when phone is unfolded and it's really not hard to open. This comes from a 70+ year old. 😀
I had traded my 25 Ultra for this phone and am extremely happy with the Fold 7. Absolutely love viewing photos when phone is unfolded and it's really not hard to open. This comes from a 70+ year old. 😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 3, 2025
It's great to hear from you, Beth. Thank you for sharing your thoughts on the Galaxy Z Fold 7! We're really happy to see that you enjoy moving from the S25 Ultra to the Z Fold7 and that it has gone beyond what you expected. The big screen makes looking at photos so much easier, bringing each moment to life! It's great to know that the design is easy to use, showing that new ideas can be simple. Your feedback is important to us, and we hope the Z Fold7 keeps bringing you happiness. If you ever need anything at all, don't forget that you can reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Shirley S
from Prescott valley, Arizona
Expertise:Intermediate
Verified Purchase:Yes
I feel like its delicate and clunky at the same time. Very overpriced and to me not much different in speed or resolution as my S22 Ultra.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, September 4, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Z Fold7, Shirley. We really appreciate hearing from our customers. We see that you had some concerns regarding the speed and resolution. We want to highlight that the Galaxy Z Fold7 is powered by the latest Snapdragon® mobile processor, which provides great speed and performance. It also features improved graphics for gaming, making your experience smooth and enjoyable. Additionally, the display is brighter and smoother than ever before. With a maximum brightness of 2600 nits and a refresh rate of up to 120 Hz, everything you do on the Z Fold7 looks amazing. We hope you continue to explore all the possibillities with your Z Fold7. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Not worth
on September 4, 2025
Posted by: Kiran
from Orlando fl
Expertise:Expert
Product is ok but not worth it as in Centre flip screen visible all the time
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, September 4, 2025
Thank you for your honest feedback about the Galaxy Z Fold7, Kiran. We noted your concern about the center flip screen being visible all the time. Your experience is important to us, and we are continuously striving to improve our products. We’re excited to share that the frame of the Galaxy Z Fold7 is enhanced for durability, using Advanced Armor Aluminum for the first time on any Galaxy device. Additionally, the hinge housing is strengthened with our Armor Flex Hinge, which helps protect your device during all those folds and unfolds. If you have any more concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Bartlett, IL
Expertise:Intermediate
Verified Purchase:Yes
Every year, phones get better, but the Samsung Galaxy Z Fold 7 breaks the mold—and stands out as one of Samsung’s most impressive innovations yet. From the moment I unfolded it, I knew I was holding something special.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts on the Samsung Galaxy Z Fold7, Amitabh! We love to see that you feel it breaks the mold and stands out in the world of smartphones. It’s great to see that from the moment you unfolded it, you recognized its special qualities. That’s exactly the experience that we strive for! Your feedback is incredibly motivating, and we appreciate you taking the time to share your insights. If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Cell phone overheats a lot while im charging it and also when i'm using two windows at the same time
Response from Samsung USBy R&R Team, September 8, 2025
We appreciate you taking the time to share your experience with the Galaxy Z Fold7, Alexander. We strive to provide the best experience for our valued customers. Regarding your concern about the phone overheating while charging and using two screens, it’s important to understand that it’s normal for devices to feel warm under these conditions, especially during intensive tasks. To ensure optimal performance, please make sure your phone is updated with the latest software. The Galaxy Z Fold7 is designed to operate within a specific temperature range, and while it may feel warm, this shouldn’t affect its lifespan or performance. If your device continues to overheat significantly, please refer to the guide in the link attached for tips on maintaining a comfortable operating temperature. If this persists, don’t hesitate to reach out to Samsung Support so we can further investigate the matter. Additionally, remember that Samsung offers a 12-month limited warranty for manufacturer defects, and you can opt for Samsung Care+ on eligible devices for extended protection and support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
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https://www.samsung.com/us/support/answer/ANS10002887/ (Overheating)
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Written by a customer while visiting Samsung US
Posted by: Jake R
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
The Z-Fold 7 is the best phone I've ever had! I've had many flagship phones but the Z Fold 7 is the first phone that has exceeded my expectations in a very long time.
I loved my many Note series phones and my S21 Ultra was great but I definitely prefer the Z-Fold form factor. I was impressed by how useful my Z-Fold 4 was and surprised that the size wasn't as cumbersome as I expected. The improvements made later allowed me to be happy with my Z-Fold 5 and and further improvements made me even happier with my Z-Fold 6, but Samsung really hit the mark on the Z-Fold 7 and I can't imagine how they are going to improve it since it's perfect in almost every way possible.
I loved my many Note series phones and my S21 Ultra was great but I definitely prefer the Z-Fold form factor. I was impressed by how useful my Z-Fold 4 was and surprised that the size wasn't as cumbersome as I expected. The improvements made later allowed me to be happy with my Z-Fold 5 and and further improvements made me even happier with my Z-Fold 6, but Samsung really hit the mark on the Z-Fold 7 and I can't imagine how they are going to improve it since it's perfect in almost every way possible.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Earl
Verified Purchase:Yes
Battery drains too fast. I might have gotten a lemon.
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your feedback about the Galaxy Z Fold7, Earl. We understand that battery life is crucial for your experience, and our goal is for you to enjoy your device to the fullest. The Galaxy Z Fold7 offers impressive battery life, providing you with up to 24 hours of video playback time, which is an hour more than the Galaxy Z Fold6. This improvement was made to keep you connected and entertained without constantly worrying about recharging. To help improve your battery life even further, we will be attaching a couple of helpful links below. If you have any more questions or concerns, please do not hesitate to reach out to us at Samsung Support. Thank you for being a valued member of the Samsung community! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US