Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,110 Reviews)
Rating breakdown 4,110 reviews
5 Stars
3,469
4 Stars
467
3 Stars
89
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
1
where is the s pen???
on November 4, 2025
Posted by: Jackary
absolutely not worth it without the s pen. what a disappointment!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 5, 2025
Hello Jackary,
Thank you for sharing your thoughts on the Galaxy Z Fold7! As we shift towards a lighter, slimmer design, we know many users love the S Pen. Our goal is to make more devices user-friendly and portable. We continually seek ways to improve and appreciate user feedback, helping us understand what works best. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7! As we shift towards a lighter, slimmer design, we know many users love the S Pen. Our goal is to make more devices user-friendly and portable. We continually seek ways to improve and appreciate user feedback, helping us understand what works best. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Android User
from Boston
Expertise:Expert
Verified Purchase:Yes
I am loving the experience so far. I love how light it feels and all the extras it has that I keep discovering every day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone so sorry I have to depart from it
on November 6, 2025
Posted by: Lovedmyphone
from Columbia, SC
This phone was the absolute perfect phone for me! It's ultra sleek and beautiful. It's another experience when you open the phone and have a mini tablet to use. There's so many features. This phone is truly next level. Unfortunately I am a diabetic and the apps I use for my devices is not compatible with this phone yet. This breaks my heart.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey, USA
Expertise:Expert
Verified Purchase:Yes
Love to do mutli task, amazing quality, worth to spend money, great product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable in the market
on November 17, 2025
Posted by: DrZeus
[This review was collected as part of a promotion.] This phone is the best foldable in the market right now, I'm talking both in the software and hardware side.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
internal screen broke
on November 17, 2025
Posted by: Ender
Expertise:Intermediate
Interal screen shattered and stopped working due to hinge manufacturer defect. Owned it for 4 months before it happened.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R, November 17, 2025
Hello there Ender,
Thank you for reaching out and updating us about your Galaxy Z Fold7. We understand how frustrating it can be when your device doesn’t function properly. Samsung products come with a 12-month limited warranty that covers manufacturing defects related to materials and workmanship. You can also enhance your coverage with Samsung Care+, which offers extended protection and extra support for eligible devices. For those devices, we collaborate with uBreakiFix, an authorized repair partner with over 600 locations nationwide, where you can bring your phone for service. We're here to assist you—please contact our Samsung Support Team to explore your warranty and Care+ options. We appreciate your feedback and are glad to have you as part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and updating us about your Galaxy Z Fold7. We understand how frustrating it can be when your device doesn’t function properly. Samsung products come with a 12-month limited warranty that covers manufacturing defects related to materials and workmanship. You can also enhance your coverage with Samsung Care+, which offers extended protection and extra support for eligible devices. For those devices, we collaborate with uBreakiFix, an authorized repair partner with over 600 locations nationwide, where you can bring your phone for service. We're here to assist you—please contact our Samsung Support Team to explore your warranty and Care+ options. We appreciate your feedback and are glad to have you as part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on November 17, 2025
Posted by: GabeRealmind
[This review was collected as part of a promotion.] It is a great Ai tool and easy to use to edit pictures with Ai
Also system is very fast and quick response moving from screens
Also system is very fast and quick response moving from screens
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The amazing Galaxy
on November 24, 2025
Posted by: Scalzo90
[This review was collected as part of a promotion.] I will admit, in the past I have had my doubts about Samsung. Starting really from the 2022 models i have been more and more impressed. A.I is the best thing coming out right now, and there is so much competition around A.I.. some phones do ok. But the Galaxy is miles ahead ANY competition in that arena, and it truly makes the phone fully enjoyable.
And then I can go on and on for days about the amazing display. It's the best part of the phone, your constantly looking at it. This phone has the best display i have EVER seen by far. And then we have the cameras, 8k video recording.. amazing 4k footage.. the pictures are so crisp in the night and daytime. I could go on and on about the features on this phone. It takes not even a full second to get on apps/websites, anything. And this phone can make your life easier and it does. That is the samsung way!.
And then I can go on and on for days about the amazing display. It's the best part of the phone, your constantly looking at it. This phone has the best display i have EVER seen by far. And then we have the cameras, 8k video recording.. amazing 4k footage.. the pictures are so crisp in the night and daytime. I could go on and on about the features on this phone. It takes not even a full second to get on apps/websites, anything. And this phone can make your life easier and it does. That is the samsung way!.
Value
5
Written by a customer while visiting Samsung US