Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,334 Reviews)
Rating breakdown 4,334 reviews
5 Stars
3,652
4 Stars
485
3 Stars
104
2 Stars
25
1 Star
68
88%of customers recommend this product.
(
499 out of
567)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Posted by: Tweedy Bird
from Gainesville, FL
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone, love the big screens and how it switches seamlessly between the first screen to the fold screen. It really light and I love it until I put a cover on nit and then it becomes heavier. The side fingerprint works great which is better than putting your finger on the screen. It doesn't hold a charge as long as the Galaxy Ultra 24 and I don't have many applications open or Browser windows open maybe 4 tabs. The only downside is the disappointing camera. I don't know why it doesn't have the same camera as the 24 and 25 Ultra. I get alot of fuzzy or blurred pictures with this camera. I miss the S pen. I know they say you can buy one but its not the same and just pulling out your S pen and writing on the front screen. Now I have to open it up and go to Samsung note or Microsoft to write on a page. However, that is not what this phone is designed for. I would say a great choice unless your a camera fanatic like me and take a million photos.
I would recommend this to a friend!
Features
3
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Long Island, New York
Expertise:Intermediate
Verified Purchase:Yes
Major improvements in thickness and weight from the previous version. No improvement at all in battery length
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Folding line visible even power is on or off
on December 27, 2025
Posted by: Chua
from California
Expertise:Beginner
Verified Purchase:Yes
Folding issue of Galaxy Z fold 7 ,the rest is okey.
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, December 29, 2025
Hello there Chua,
Thank you for sharing your thoughts about your Galaxy Z Fold7. The foldable display aims to combine innovation with everyday practicality, offering a large, immersive screen in a compact design. As we continue to improve and refine the folding mechanism, the folding process is becoming more seamless with each new model. This remains an area of ongoing development. Your feedback provides valuable insights into how visual details influence the overall experience and helps us understand customer interactions with foldable devices. We appreciate your being part of the Samsung community and for offering your feedback.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts about your Galaxy Z Fold7. The foldable display aims to combine innovation with everyday practicality, offering a large, immersive screen in a compact design. As we continue to improve and refine the folding mechanism, the folding process is becoming more seamless with each new model. This remains an area of ongoing development. Your feedback provides valuable insights into how visual details influence the overall experience and helps us understand customer interactions with foldable devices. We appreciate your being part of the Samsung community and for offering your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Outbound
Verified Purchase:Yes
Very good for playing video games. Awesome for being productive. Love being able to open two browser tabs side by side.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: AD Desai
Verified Purchase:Yes
Product was awesome but I'm facing one program
It could not eable insert my sim I facing problems ..
It could not eable insert my sim I facing problems ..
Response from Samsung USBy R&R, December 29, 2025
Hello AD Desai,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed for global connectivity and flexibility, the Z Fold7 aims to make setup and daily use seamless. If you're upgrading your device or switching carriers, you'll need to insert your SIM card to activate your service. Your carrier may have additional steps to start your service, so contact them to confirm your account is ready for the new phone. When using your Galaxy Z Fold7, place the device on a flat surface with the screen facing up and the camera side down. Use the ejector tool to open the SIM tray by inserting it into the hole. Once the tray pops out, remove it and place the SIM card with the metal chip facing down, ensuring it is properly aligned. Insert the tray back into the slot and press to secure it. To remove the SIM card, insert the ejector tool into the tray hole, push until it pops out, and then take out the card. Reinsert the tray into the phone. Note: inserting the SIM card backwards or forcing the tray when misaligned can cause damage. If you encounter any concerns when handling the SIM tray, seek servicing. You can obtain a replacement ejector tool from your carrier or an electronics retailer. For detailed instructions on inserting your SIM, see the online article linked below. Your feedback helps us improve connectivity guidance and understand first impressions. We value your feedback and your support for Samsung products.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Designed for global connectivity and flexibility, the Z Fold7 aims to make setup and daily use seamless. If you're upgrading your device or switching carriers, you'll need to insert your SIM card to activate your service. Your carrier may have additional steps to start your service, so contact them to confirm your account is ready for the new phone. When using your Galaxy Z Fold7, place the device on a flat surface with the screen facing up and the camera side down. Use the ejector tool to open the SIM tray by inserting it into the hole. Once the tray pops out, remove it and place the SIM card with the metal chip facing down, ensuring it is properly aligned. Insert the tray back into the slot and press to secure it. To remove the SIM card, insert the ejector tool into the tray hole, push until it pops out, and then take out the card. Reinsert the tray into the phone. Note: inserting the SIM card backwards or forcing the tray when misaligned can cause damage. If you encounter any concerns when handling the SIM tray, seek servicing. You can obtain a replacement ejector tool from your carrier or an electronics retailer. For detailed instructions on inserting your SIM, see the online article linked below. Your feedback helps us improve connectivity guidance and understand first impressions. We value your feedback and your support for Samsung products.
SIM cards for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001619/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good product, easy to use. And infact good to work
on December 29, 2025
Posted by: Albert
Verified Purchase:Yes
It's very handy, slick and fast performance, battery
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a phone
on July 25, 2025
Posted by: DALLAS
[This review was collected as part of a promotion.] I went from iphone over to this and it has not disappointed at all. The first phone to have pulled me away!!! Love it and great for games and videos! Oh and the video chat is super sweet on it as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, pristine display, accessible interfa
on July 25, 2025
Posted by: AngiHappyCustomer
[This review was collected as part of a promotion.] The sleek slimlime design boasts a vibrant and visually pleasing display. While maintaining its sleek design it offers a crisp and clean screen.
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Value
5
Written by a customer while visiting Samsung US