Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,338 Reviews)
Rating breakdown 4,338 reviews
5 Stars
3,657
4 Stars
485
3 Stars
103
2 Stars
25
1 Star
68
88%of customers recommend this product.
(
501 out of
570)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
2
Inner display to sensitive
on December 18, 2025
Posted by: Stevenred2
Expertise:Intermediate
I love the phone. This one is very sensitive. I go to warranty and dont want to cover for a scratch make by the cover. The innes screen very damage. I have it since July2025. Many times opened for work. I need a new one cause I dont have Samsung Care. Need to think about it or wait for fold 8.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy R&R, December 19, 2025
Hello Stevenred2,
Thank you for sharing your experience with the Galaxy Z Fold7. It's great to hear how much you enjoy using the device, especially for demanding daily tasks. The Fold series was designed to boost productivity with its large inner display and flexible design, suited for users who often open and multitask throughout the day. Please contact our Samsung Support Team to learn more about options with Samsung Care+. We offer a variety of plans, and we can provide additional information about enrollment and membership, as well as how to get started. We appreciate your feedback and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It's great to hear how much you enjoy using the device, especially for demanding daily tasks. The Fold series was designed to boost productivity with its large inner display and flexible design, suited for users who often open and multitask throughout the day. Please contact our Samsung Support Team to learn more about options with Samsung Care+. We offer a variety of plans, and we can provide additional information about enrollment and membership, as well as how to get started. We appreciate your feedback and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Used
on December 27, 2025
Posted by: Drywater2k
from Tyler, Texas
Expertise:Expert
The best phone I've ever had. Was a Google Pixel user but I switched over to Samsung a few years back. I have been a longtime Samsung user since, started with the S23 Ultra, S24 Ultra, Z Fold6 (previous favorite phone), S25 Ultra, and now the Fold7. Simply a great user experience. The front screen is bright and vibrant. I use the front screen about 80% of the time. When I use the unfolded phone, it is a joy and an awesome media consumption tablet. I do not notice the crease. I also do not miss the S-Pen, which I very rarely used in every other Samsung phone. The camera is on par with the S25 Ultra. The battery is good. One feature that I truly love is its bluetooth functionality with third party apps like RingCentral, which I use for work. I am able to answer that directly from my car bluetooth controls without having to fumble around on the phone. 100% recommend. Also recommend getting the Spigen case for it. Very sturdy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 7, revolutionary from Samsung
on December 30, 2025
Posted by: Avis
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
⭐️⭐️⭐️⭐️⭐️ Worth the upgrade – best Fold yet
I’ve been using the Galaxy Z Fold 7 for a few weeks now, and it’s honestly the best foldable Samsung has made so far. I was coming from an older Fold model, and the improvements are noticeable right away.
The phone feels much lighter and slimmer in hand, which makes a big difference for daily use. The hinge feels solid, and opening/closing the phone is smooth. The inner screen is amazing for multitasking, watching videos, and reading — once you get used to it, it’s hard to go back to a regular phone. The crease is still there if you look for it, but it doesn’t bother me at all during normal use.
Performance has been excellent. Apps open quickly, multitasking is smooth, and I haven’t noticed any lag even with multiple apps open at once. Battery life has been decent for a foldable — it easily gets me through a full day with mixed use.
The camera takes great photos, especially in good lighting. It’s not a huge leap over recent Samsung flagships, but it’s more than good enough for everyday photos and videos.
The only downsides are the high price and charging speed, which could be faster. That said, if you’re buying a foldable, you probably already expect to pay more.
Overall, I’m very happy with this purchase. If you’re on the fence about foldable phones or upgrading from an older Fold, the Z Fold 7 feels polished, powerful, and ready for everyday use.
Highly recommend.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on August 1, 2025
Posted by: Paulo
Beautiful perfect color amazing super quality...
Written by a customer while visiting Samsung US
Customer Rating
5
Inarifox25
on July 27, 2025
Posted by: Inarifox
[This review was collected as part of a promotion.] Love the phone best phone ever 😍 everyone needs to get one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The processor is fast.
on August 1, 2025
Posted by: ElAmorDeEl
[This review was collected as part of a promotion.] The phone is easy to use. It has a fast processor. I can have multiple apps open with no lag time. The screen is a bit bigger than the ZFold 4 I had. The batter lasts most of my day. Galaxy AI works well in searching for stuff online & editing pictures. I'm happy I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on August 3, 2025
Posted by: Slam555
[This review was collected as part of a promotion.] Galaxy AI is one of the best features!! It does everything it needs and I rarely have any issues with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Screen too wide
on August 5, 2025
Posted by: KavaBars
[This review was collected as part of a promotion.] The screen is way too wide might as well just be a normal phone, with the fold the concept is supposed to be that it is slimmer and not as wide so when you open it, it becomes a larger device. This just stacks a large phone and a larger screen. Poor design. The way they made the phone slimmer was by spreading out the parts internally so they couldn't make it a reduction in screen size width wise. Yeah cool it's slimmer but it's only slimmer because you stretched out the parts by making the screen size wider to hide the parts beneath it. I wouldn't buy again. Might as well just buy the note.
Value
4
Written by a customer while visiting Samsung US