Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,380 Reviews)
Rating breakdown 4,380 reviews
5 Stars
3,689
4 Stars
488
3 Stars
106
2 Stars
27
1 Star
70
88%of customers recommend this product.
(
527 out of
602)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
3
Duck AI
on July 27, 2025
Posted by: CONSUMERRIGHTS
from Columbus Ohio
Expertise:Expert
Camera lens is obnoxiously large compared to how thin the phone is. but the biggest issue i have i how AI is forced as a selling point. I don't want AI and see no reason why i have to be charged more for a feature i didn't ask for or want.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We noticed your concerns regarding the camera design and the focus on our Galaxy AI features. We want to emphasize that the Z Fold7 boasts an impressive high-resolution 200MP wide-angle camera, the same lens used in the Galaxy S25 Ultra, ensuring excellent image quality. Also, it’s worth noting that Galaxy AI is currently free, providing extra functionalities at no additional cost. We appreciate your feedback and hope you enjoy exploring the capabilities of the Z Fold7! If you ever have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
A Huge Improvement And A Letdown
on July 29, 2025
Posted by: mtthwmrtn777
[This review was collected as part of a promotion.] The increased screen size for the outer and inner screens is very welcome. The improved camera on the Fold 7; increased to 200 MP is absolutely incredible. It is impressive how thin this Fold is in comparison to the previous generations of the Fold. But these phones continue to be made thinner and thinner at the expense of more important features. At first we lost the 3.5mm headphone jack and most recently we lost the use of the invaluable S-Pen. The S-Pen is one of the things that makes this device worth having and using. Having to use this incredible phone without the S-Pen it doesn't feel right at all. I love how Galaxy AI can be used for creating and altering images. But you need the S-Pen in order to be precise with your drawings and alterations.
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We’re happy to see that you’re enjoying the enhancements, especially the larger screen and the remarkable 200 MP camera. Your feedback about missing the S Pen is truly appreciated. We understand how much it adds to the overall experience and enhances creativity. We're constantly looking for ways to improve our devices, and your insights are vital to that process. We hope to hear more from you in the future. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Its fun and a cool phone
on August 4, 2025
Posted by: Mamaimamom
[This review was collected as part of a promotion.] Its a cool.phone but it always feels funny when you open it like the screen isn't meant to be like that lol but it looks good but I did have to get a new one already due to sand.
Value
2
Response from Samsung USBy R&R Team, August 5, 2025
Thank you for your feedback on the Galaxy Z Fold7. We appreciate your insights regarding the feel of the hinge when you open up the phone. We're excited to share that we have made significant improvements, including a stronger hinge and an enhanced frame that features Advanced Armor Aluminum. This is the first time this material has been used on any Galaxy device! The hinge housing has also been strengthened with our new Armor FlexHinge, ensuring that your folds and unfolds are better protected than ever before. We appreciate your thoughts and hope you enjoy every moment with your Z Fold7. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support.
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support.
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Ok, needs the spen
on August 6, 2025
Posted by: emem231
[This review was collected as part of a promotion.] I like having galaxy ai, phone slight and responsive but the spen support being gone makes it much less functional sadly.
Value
3
Response from Samsung USBy R&R Team, August 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We truly appreciate your feedback. It's great to see that you like having the Galaxy AI features. While we understand the importance of the S Pen, our focus with this latest model was to provide the slimmest and lightest Galaxy Z experience possible, enhancing overall portability. We believe that this design allows you to carry your device more easily and enjoy its features more conveniently. Your input is invaluable as we continue to innovate and improve our products! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 Classy
on August 17, 2025
Posted by: Svt2008
[This review was collected as part of a promotion.] I have been in love with the Galaxy Folds since I first saw the Fold 1, did not purchase one till the Fold 5 was released, since I found out the Note line would no longer be build. So kept my Note 20 till I found another phone that caught my attention. So I preordered the Fold 5 and I was satisfied, unique, classy and how it turns necks when seen open. I knew I has found my next phone line. Now I have my Note 20, Fold 5 and Fold 7. Also preordered the Fold 7 and people think Im rich for having such phone 😂, it is pricy no lie but I think its worth having such classines
Value
5
Written by a customer while visiting Samsung US
Posted by: Neolove73
from New York
Expertise:Intermediate
Verified Purchase:Yes
The phone didn’t feel mine. Loaded with bugs and ads
Features
3
Performance
3
Design
5
Value
1
Response from Samsung USBy R&R, November 10, 2025
Hey there Neolove73,
Thank you for sharing your Galaxy Z Fold7 experience. The Z Fold series offers powerful multitasking capabilities and a desktop-like workspace in your pocket, with many users appreciating its customizable interface. If you see ads on your lock screen, homepage, or in apps, these are caused by third-party applications. To remove them, disable or uninstall the offending app. If the ads appeared recently, review your recent app installations in the Google Play Store and uninstall the newest ones until the ads stop. If the ads have been there longer, check your device's settings to identify the app responsible. Go to Google Play Store, tap the menu (three lines), then select "My apps & games." Tap "INSTALLED," switch to "Alphabetical," then to "Last Used" to find recently used apps. Uninstall the suspected app until the ads disappear. You can also modify your privacy settings: go to Settings > Privacy, tap on Customizations Service, and turn off "Customize this phone" and "Customized ads and direct marketing." Then, go back to Privacy, select Ads, and toggle "Opt out of Ads Personalization." For detailed instructions on managing pop-up ads, please refer to the link below. Thank you for choosing Samsung and enjoying the Galaxy Z series.
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy Z Fold7 experience. The Z Fold series offers powerful multitasking capabilities and a desktop-like workspace in your pocket, with many users appreciating its customizable interface. If you see ads on your lock screen, homepage, or in apps, these are caused by third-party applications. To remove them, disable or uninstall the offending app. If the ads appeared recently, review your recent app installations in the Google Play Store and uninstall the newest ones until the ads stop. If the ads have been there longer, check your device's settings to identify the app responsible. Go to Google Play Store, tap the menu (three lines), then select "My apps & games." Tap "INSTALLED," switch to "Alphabetical," then to "Last Used" to find recently used apps. Uninstall the suspected app until the ads disappear. You can also modify your privacy settings: go to Settings > Privacy, tap on Customizations Service, and turn off "Customize this phone" and "Customized ads and direct marketing." Then, go back to Privacy, select Ads, and toggle "Opt out of Ads Personalization." For detailed instructions on managing pop-up ads, please refer to the link below. Thank you for choosing Samsung and enjoying the Galaxy Z series.
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Chief
Verified Purchase:Yes
I really like the phone. A bit expensive. One disappointment would be when i open the phone, the screen is too square. I would prefer more rectangle.
No, I would not recommend this to a friend.
Performance
4
Written by a customer while visiting Samsung US
Customer Rating
1
not impressed
on July 25, 2025
Posted by: dafx
honestly im not impressed. they used to be so innovative and now it feels like they are just catching up and playing it safe.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, July 28, 2025
Thanks for sharing your honest feedback on the Galaxy Z Fold7! We always appreciate getting insights from our customers. We see that your experience hasn't gone as planned so far. The Z Fold7 comes with a bevy of new features and improvements that we're sure you'll love. The Z Fold7 comes with a range of new features and improvements that we're confident you'll love. For the first time on a Galaxy Z Fold device, the Z Fold7 boasts a powerful 200MP camera, allowing you to take stunning, high-resolution photos. Our next-generation ProVisual Engine enhances color and detail for improved clarity. You can also edit your pictures using AI Photo Assist on the big screen for a truly immersive experience. Plus, it features the biggest screen and the most advanced next-gen Snapdragon® mobile processor available on a Galaxy Z Fold. Once again, appreciate your feedback. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US