Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.7
(4,614 Reviews)
Rating breakdown 4,614 reviews
5 Stars
3,860
4 Stars
522
3 Stars
120
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
626 out of
714)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
1
Galaxy z fold7
on September 26, 2025
Posted by: Chrisking
[This review was collected as part of a promotion.] This galaxy is a no good phone it's constantly blinks out and always lacking the screen
Value
1
Response from Samsung USBy R&R, September 26, 2025
Hello there Chrisking, Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate hearing from Fold users as it helps us understand their real-world experiences. Designed to bring a laptop-like experience into your pocket, with its large display, powerful multitasking capabilities, and advanced camera system, your feedback reminds us how important it is to keep evolving the Fold series to meet everyday needs. Please note, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Additionally, for eligible devices, you can choose to add extra coverage through Samsung Care+, which offers continued protection and support. We have partnered with uBreakiFix as an authorized repair location. With over 600 locations across the US, you're sure to find one nearby. Our Samsung Support Team is here to assist in any way. Thanks again for being part of the Galaxy community and sharing your perspective. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
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https://www.samsung.com/us/support/samsung-care/
-Ty
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https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 28, 2025
Posted by: Fishingman1
[This review was collected as part of a promotion.] I use my device for everything, it's part of my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the Z 7 fold!
on July 29, 2025
Posted by: Zannie
[This review was collected as part of a promotion.] I haven't been able to put it down since I've gotten it it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product, needs S Pen
on July 29, 2025
Posted by: Drinok
[This review was collected as part of a promotion.] Long time samsung just. Phone fixed all the issues that fold 3 had. Wish it had S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I ever had.
on July 30, 2025
Posted by: Samsungshopper
[This review was collected as part of a promotion.] The best device for streaming, gaming, movies, sports, work, school and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Phone!
on August 6, 2025
Posted by: KeysZFolding
[This review was collected as part of a promotion.] So I recently just made the switch from the other big competitor. And I'm glad I did! I love the phone love the thinness, I love the camera, I love the screen size, I love all the connectivity.
I would give this review five stars however I do wish the battery was a little bit bigger and charging was a little faster. Other than that this phone is a real workhorse. I use it to send emails, play video games, watch movies, and browsing the web. All these things look great on this big beautiful display.
I do recommend purchasing a case. The phone can be a little slippery and a little tough to open. A case really minimizes those issues. I do hate putting a case on this beautiful phone but hey you got to do what you got to do to protect this big beautiful screen. I did purchase Samsung care for a little extra peace of mind.
I'm still trying to get a hang of the Galaxy AI but so far it is amazing. I use it to edit my photos and I always get great results.
With that being said the battery does tend to get drained rather quickly. But everyone knows that battery use is subjective.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A Great Phone, But Impractically Thin
on August 7, 2025
Posted by: Neil48
[This review was collected as part of a promotion.] The features provided on this phone are incredible the user friendly interface is a big plus. The Galaxy AI and all of its features and options make the phone a very useful device. The cover screen is finally wide enough to be really useful, frequently eliminating the need to open the phone to access the main display.
Once the phone is unfolded and the main display is in use, the amazement of this phone becomes apparent, a beautiful eight inch display that folds in half and fits in a pocket!
The only negative aspects of the phone are the result of an obsession to make this phone as thin as possible. The camera bump on the back of the phone is approximately as high as the phone when folded, making the need for a case to level everything out, mandatory. It would have made much more sense to thicken the phone and include a higher battery capacity and the screen digitizer for the eliminated S Pen.
Once the phone is unfolded and the main display is in use, the amazement of this phone becomes apparent, a beautiful eight inch display that folds in half and fits in a pocket!
The only negative aspects of the phone are the result of an obsession to make this phone as thin as possible. The camera bump on the back of the phone is approximately as high as the phone when folded, making the need for a case to level everything out, mandatory. It would have made much more sense to thicken the phone and include a higher battery capacity and the screen digitizer for the eliminated S Pen.
Value
4
Response from Samsung USBy R&R Team, August 8, 2025
Thank you for your feedback on the Galaxy Z Fold7, Neil. It’s great to see that you find the user-friendly interface and Galaxy AI features incredible. We're glad the wider screen has made accessing functions easier without needing to unfold the device. The eight-inch display is an incredible aspect of the design. We appreciate your feedback about the camera bump as well. Our aim was to prioritize a thinner design aimed to deliver the lightest Galaxy Z Fold yet. While the S Pen is a valuable part of our lineup, this iteration focused on maximizing convenience and ease of carrying. Thank you for sharing your thoughts. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Folding Phone!!
on August 12, 2025
Posted by: GalaxyNerd
[This review was collected as part of a promotion.] As someone who’s been with the Fold journey since the early days, the Z Fold 7 isn’t just an upgrade—it’s a leap. Its seamless Galaxy AI assistance, immersive entertainment setup, blistering gaming performance, and sleek engineering make it a wonderful all around companion for both work and life. The Fold has never felt more complete or more future ready.
Value
5
Written by a customer while visiting Samsung US