Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,393 Reviews)
Rating breakdown 4,393 reviews
5 Stars
3,695
4 Stars
490
3 Stars
108
2 Stars
27
1 Star
73
87%of customers recommend this product.
(
533 out of
610)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
5
WOW! Great looks, thin, brilliant color!
on September 27, 2025
Posted by: Techfreak
[This review was collected as part of a promotion.] Love the size and feel of the Z Fold 7. Replaced my Z Fold 5 and the difference is remarkable. The integration of Galaxy AI is a game changer. Simplifies tasks and provides quick results. This device is much more responsive than the Fold 5. Samsung did a great upgrade to this model. Very pleased at this point. Highly recommend for anyone who wants a tablet and phone in one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The thickness is perfect.
on October 8, 2025
Posted by: Habibi
[This review was collected as part of a promotion.] Seriously, it's not just a phone—it's my entire setup in one pocket. The new slimmer design means I can actually use the outer screen like a regular phone for quick texts, but unfolding it is where the magic happens.
My Daily Grind & Chill with the Fold7:
* Work: I basically run my life on that huge inner screen. For work, I can have my email, teams and loop open at the same time. No more flipping back and forth!
* Gaming & Streaming: Unfolded, it's the perfect mini-tablet. I use it for doom scrolling or watching YouTube. When I game, the big screen is so immersive.
My Daily Grind & Chill with the Fold7:
* Work: I basically run my life on that huge inner screen. For work, I can have my email, teams and loop open at the same time. No more flipping back and forth!
* Gaming & Streaming: Unfolded, it's the perfect mini-tablet. I use it for doom scrolling or watching YouTube. When I game, the big screen is so immersive.
The Galaxy AI features are the real secret sauce. My favorite is the photo editor: the Object Eraser is flawless for instantly removing people from my travel pics.
I have to mention the outside screen. I love using it when taking pictures and using it to show the previewer.
Value
5
Written by a customer while visiting Samsung US
Posted by: Eugene
from Florence, AZ, USA
Verified Purchase:Yes
I have many smartphones in my life.
In short this one is the best without any to comparison.
In short this one is the best without any to comparison.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
World's Greatest Phone
on October 29, 2025
Posted by: BigLez
[This review was collected as part of a promotion.] This is by far, the best phone I've ever had! This sleek thin design is sexy!!! I have to catch myself while at work because I could play with this phone for hours...I just recently purchased and haven't begun to see all the great features it offers; when I do, I will be back!!!
Hands down-**********
Hands down-**********
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall!
on November 11, 2025
Posted by: LovesSPenusser
[This review was collected as part of a promotion.] It's much lighter than previous model(fold 6) and bigger screen. So I am very pleased with it. However, the battery life is not so good and there is no pen. I knew there was no pen when I purchased it, but as a previous user of ultra series, having no pen is little inconvenient. If you have to have a s pen... maybe ultra is better. I just wish that fold series make s pen at least outside screen
Value
4
Response from Samsung USBy R&R, November 14, 2025
Hey there LovesSPenusser,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lighter feel and larger display, which truly make the Fold series distinctive. Regarding the battery and S Pen, we recognize their importance, especially if you're accustomed to Ultra devices. The Fold series emphasizes portability and an immersive dual-screen experience, with each generation enhancing these features. Once you adapt to the Fold-style workflow, you'll find that everyday tasks become more convenient and versatile, making your experience smoother and more open. We value your presence in the Samsung family and your insightful feedback, which helps us continually improve.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lighter feel and larger display, which truly make the Fold series distinctive. Regarding the battery and S Pen, we recognize their importance, especially if you're accustomed to Ultra devices. The Fold series emphasizes portability and an immersive dual-screen experience, with each generation enhancing these features. Once you adapt to the Fold-style workflow, you'll find that everyday tasks become more convenient and versatile, making your experience smoother and more open. We value your presence in the Samsung family and your insightful feedback, which helps us continually improve.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
internal screen broke
on November 17, 2025
Posted by: Ender
Expertise:Intermediate
Interal screen shattered and stopped working due to hinge manufacturer defect. Owned it for 4 months before it happened.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R, November 17, 2025
Hello there Ender,
Thank you for reaching out and updating us about your Galaxy Z Fold7. We understand how frustrating it can be when your device doesn’t function properly. Samsung products come with a 12-month limited warranty that covers manufacturing defects related to materials and workmanship. You can also enhance your coverage with Samsung Care+, which offers extended protection and extra support for eligible devices. For those devices, we collaborate with uBreakiFix, an authorized repair partner with over 600 locations nationwide, where you can bring your phone for service. We're here to assist you—please contact our Samsung Support Team to explore your warranty and Care+ options. We appreciate your feedback and are glad to have you as part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and updating us about your Galaxy Z Fold7. We understand how frustrating it can be when your device doesn’t function properly. Samsung products come with a 12-month limited warranty that covers manufacturing defects related to materials and workmanship. You can also enhance your coverage with Samsung Care+, which offers extended protection and extra support for eligible devices. For those devices, we collaborate with uBreakiFix, an authorized repair partner with over 600 locations nationwide, where you can bring your phone for service. We're here to assist you—please contact our Samsung Support Team to explore your warranty and Care+ options. We appreciate your feedback and are glad to have you as part of the Samsung family.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: AuntFancy
from Genoa, Nevada
Expertise:Intermediate
Verified Purchase:Yes
I use both inside and front equally now that the front screen is large enough to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has it all
on November 27, 2025
Posted by: Johnnyco
[This review was collected as part of a promotion.] Love the AI transcript over my voice mail, save me a lot time not hearing junk messages
Value
5
Written by a customer while visiting Samsung US