Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,398 Reviews)
Rating breakdown 4,398 reviews
5 Stars
3,698
4 Stars
490
3 Stars
108
2 Stars
27
1 Star
75
87%of customers recommend this product.
(
534 out of
612)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Customer Rating
3
Performance lacked
on November 14, 2025
Posted by: Yash
from Detroit
The feel the phone performance is not that great. Also battery needs huge improvement. Not lasting even a day.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R, November 14, 2025
Hello there Yash,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold series, with its large inner display, sleek outer screen, and innovative multitasking features, is impressive. It’s wonderful to hear that the device’s look and feel made a strong impression on you. You also noted that the performance and battery life did not quite meet your expectations. Your feedback helps others understand the user experience depending on daily usage. With its advanced features and settings, you can optimize your device’s battery by customizing modes and routines and adjusting your usage. Please see the link below for tips on extending your battery life. Thanks again for your valuable insights — they contribute to the continuous improvement of Samsung devices.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold series, with its large inner display, sleek outer screen, and innovative multitasking features, is impressive. It’s wonderful to hear that the device’s look and feel made a strong impression on you. You also noted that the performance and battery life did not quite meet your expectations. Your feedback helps others understand the user experience depending on daily usage. With its advanced features and settings, you can optimize your device’s battery by customizing modes and routines and adjusting your usage. Please see the link below for tips on extending your battery life. Thanks again for your valuable insights — they contribute to the continuous improvement of Samsung devices.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best folding phone
on July 28, 2025
Posted by: Cali93
[This review was collected as part of a promotion.] My Z Fold 7 has revolutionized my daily life. The ability to unfold it into a tablet is a total game-changer for both work and play. Multitasking is a breeze, and streaming or gaming on the large display is incredibly immersive. The Galaxy AI features, like smart editing, subtly enhance every interaction. It's more than a phone; it's an essential tool that truly impacts my routine.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dimitry
from New York
Expertise:Intermediate
Verified Purchase:Yes
I would give 5 stars because the Samsung Galaxy Z Fold 7 is super thin and lightweight. Howerver, without the s pen support and the screen is reflective, I rated 4 stars. But I still recommend it because it's a really beautiful smart (folded) phone and nothing looks like it before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for your feedback on the Galaxy Z Fold7, Dimitry! While we truly appreciate the value of the S Pen in our Galaxy lineup, our main goal with this model was to deliver the lightest and thinnest experience yet. We wanted to maximize portability for our users, which is why we focused on that aspect. It's reassuring to see that you find it beautiful! Whether folded or unfolded, the Galaxy Z Fold7 really does exceed expectations. With an expanded 21:9 cover screen and an even sleeker form, it's now easier to hold than ever. Plus, the main screen spans 8 inches, making it the most expansive screen on a Galaxy phone. If you ever need anything or have any questions, feel free to reach out to us at Samsung Support. Thanks again for your review! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Slim and lightweight
on July 27, 2025
Posted by: Bmw325
[This review was collected as part of a promotion.] Al is the best part of the zfold7 I love that so easy n convenient to get job done thx samsung to innovative and smart b4 every one else keep growing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy upgrade!
on July 28, 2025
Posted by: Rocketz152
[This review was collected as part of a promotion.] I upgraded from the Z-Fold 6 to the z-fold 7 and man it is awesome! Bigger screen, better processor, half the thickness! I do everything on my phone and this thing is a powerhouse! Galaxy AI works flawlessly and helps me be more efficient at the tasks at hand! Being able to run multiple windows on one screen really helps with business and dealing with emails. Not to mention, if you use a controller with the bigger screen this thing is a beast for gaming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z Fold 7 is killing the game💯
on July 29, 2025
Posted by: Phoneenthusiast
[This review was collected as part of a promotion.] First off, I love everything about this device. From the amazing looking eight inch display. To the more usable cover display, I love the galaxy AI Features .and how thick the phone is. The way it fills in the hand.
And samsung software experience is the best of any foldable phone. I didn't care too much about losing s pen support. I would rather have the s d card slot back and for god's sakes.Please unlock the boot loader. When we buy a phone, it's ours.So a unlocked boot loader and the SD card slot, bring them back. You took away any ability to unlock bootloader! Overall, the z fold 7 is killing the game
And samsung software experience is the best of any foldable phone. I didn't care too much about losing s pen support. I would rather have the s d card slot back and for god's sakes.Please unlock the boot loader. When we buy a phone, it's ours.So a unlocked boot loader and the SD card slot, bring them back. You took away any ability to unlock bootloader! Overall, the z fold 7 is killing the game
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This time is a Flagship
on July 29, 2025
Posted by: JaviGoodnight
[This review was collected as part of a promotion.] I'm usually a Galaxy Ultra user who always wanted to have a Fold, but never made a jump because it wasn't slim enough for me. But now it is!!. I can use it normally closed, like a regular flagship, with a flagship camera, and flagship performance... but then.. of I need the space... I can open it and it's a really convenient tablet, where I can check my bank information or PDFs on a PC like experience!!. Waiting at the barbershop?? I can game on a bigger screen and multitask like never before! (Multitasking on a regular screen isn't the same as this). On this bigger screen I can use Galaxy I to fix my photos without missing anything!.
Btw, I watched a YouTuber explain taking more advantage of the multitasking and one handed mode and Samsung's personalization that actually blows my mind!! (I used to switch between Pixel and Samsung for years... not anymore... this is next level). Expensive? Well I know it's on the upper price bracket, but 100% Worth it. I'm paying for features quality and functionality, not for a brand logo on the back of my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost perfect Fold 7
on August 5, 2025
Posted by: Focr06
[This review was collected as part of a promotion.] Fold 7 has a lot of amazing Galaxy AI features, building up from the S25 Ultra. But hard to call it perfect when you need to plug it in to charge after 4hrs of heavy use at work. Yes is thinner but after using a good case, is thick... Some cases make it hard to type on the cover screen. Opening it is a hustle. Camera is not on the S25 ultra level. Miss the antireflective screen. It is great to pull out a tablet when you're out and about. But if you need your phone and heavy use to work.. Make sure that you can take an hour off to charge in the middle of the day, otherwise your phone may not make it for a 9hr day. And need to be careful with the cases, some you need to remove when it comes to charging, some charger cables don't fit. I hope the next Fold comes out along side the S26 ultra and it has S Pen support, because if you work with blue prints or need to edit things on the go like I do, not having the S Pen it's a burden.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for your thoughts on the Galaxy Z Fold7! We completely understand the importance of battery life for users who use their devices heavily. With a robust 4400mAh battery and mDNIe technology, you can enjoy your tasks without worrying about running out of power. To enhance your experience, we encourage you to take advantage of the Device Care feature in the settings app and make sure to keep your phone updated. Check out the link attached for additional tip and options to help increase your phone's battery life. This will help ensure you’re getting the best performance possible. While the S Pen continues to be an integral part of the Galaxy lineup, our focus with this latest version was truly on providing the lightest and thinnest Galaxy Z series experience yet. Maximizing portability was our priority for this generation, and we hope it enhances your overall user experience! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
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Written by a customer while visiting Samsung US