Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,399 Reviews)
Rating breakdown 4,399 reviews
5 Stars
3,698
4 Stars
490
3 Stars
109
2 Stars
27
1 Star
75
87%of customers recommend this product.
(
534 out of
612)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Posted by: Franco
Verified Purchase:Yes
It is exactly what I wanted; super-fast, sleek and has a wide screen.
Response from Samsung USBy R&R, October 9, 2025
Hey there, thanks for chiming in, Franco.
Your experience with the Galaxy Z Fold7 truly reflects the care we put into every detail. We're glad you’re enjoying it! From all of us at Samsung, thank you for your feedback. We're happy to have you as part of the Samsung community.
-Ty
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Your experience with the Galaxy Z Fold7 truly reflects the care we put into every detail. We're glad you’re enjoying it! From all of us at Samsung, thank you for your feedback. We're happy to have you as part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my ZFold 7, the best money can buy
on September 21, 2025
Posted by: duyonthego
[This review was collected as part of a promotion.] The Galaxy ZFold 7 has completely changed how I use my phone. The hinge feels sturdier and smoother than ever, and both screens are bright and sharp. I love being able to use it as a regular phone, then open it up into a mini tablet for videos, reading, or multitasking.
Performance is fast and reliable, and the battery easily lasts through a busy day. The cameras take great photos and videos, even in low light.
Overall, it’s a powerful, well-built device that makes multitasking easy and adds a fun, premium feel to everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on September 23, 2025
Posted by: Joon
from Arizona
Expertise:Intermediate
There are 2 unknown line green and red on screen, I just bought it last month . I feel really bad and angry 😠 so much ....please don't buy it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, September 24, 2025
Greetings Joon, Thank you for sharing your feedback on your Galaxy Z Fold7. We appreciate the chance to learn how customers use their devices and how well they function. If you are experiencing unexpected screen concerns, you may consider taking your device in for repair. We've partnered with uBreakiFix as an authorized Samsung repair location, allowing you to schedule an appointment or walk into any of the 600 locations across the US. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period. Additionally, you can opt for Samsung Care+ on eligible devices for extended coverage and support. For more information about your warranty and options, please contact our Samsung Support Team. We're here to assist you. Thank you for choosing Samsung. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
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https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Wouldn't go back!
on November 22, 2025
Posted by: Sydney
[This review was collected as part of a promotion.] At first I wasn't sure how I'd feel about the Fold because I have had & loved the Note phone since the Note5. But now that I've had it a week & gotten it all set up the way i want it, it's been amazing. I use the large screen a whole lot more than I initially expected. There are more settings related to just the larger screen so you can customize it as you want. I don't know if I could go back now. I essentially have a mini iPad when I want it & a phone when I need it with this device!
The graphics are great & the screen is smooth! You wouldn't guess it folds in half by the looks of it. Love it so much.
Value
5
Response from Samsung USBy R&R, November 25, 2025
Hey Sydney,
Thank you for sharing your experience with Galaxy Z Fold7. The expansive display and smooth performance make it a standout for work and play, and it is great to hear the transition from Note feels natural. Versatility that feels effortless is what makes the Fold special. Thank you for being part of the Samsung family.
-Ty
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Thank you for sharing your experience with Galaxy Z Fold7. The expansive display and smooth performance make it a standout for work and play, and it is great to hear the transition from Note feels natural. Versatility that feels effortless is what makes the Fold special. Thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
A huge step up from the Z fold 6
on July 29, 2025
Posted by: Foldedphone
[This review was collected as part of a promotion.] I had the Z Fold 6 and switched to the Z Fold 7. Amazing quality and the size of the screen makes a big difference. With the larger size it is more comfortable to hold a d use everyday. Will recommend to anyone that wants to try a Fold phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"High quality, simple, and effective."
on September 19, 2025
Posted by: M1ss1nfo
[This review was collected as part of a promotion.] “AI Meets Galaxy: How Samsung Devices Power My Everyday Life”
“Samsung Galaxy + AI: Smarter Ways to Work, Play, and Stay Connected”
“Living Smarter with Galaxy: AI Features That Truly Help”
“From Phone to AI Hub: How I Use My Samsung Galaxy Devices”
“Galaxy Devices + AI = My Daily Tech Companion”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hard to protect imo.
on September 20, 2025
Posted by: JDwightD
[This review was collected as part of a promotion.] I love the galaxy Ai that it came with and I use it often. Its a great phone. Hard to feel safe and protected. I love it though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
defective battery
on July 26, 2025
Posted by: Anna
1 star for now. Upgraded from fold 5 but I managed to be the lucky winner of pre-ordering a defective battery (in battery saving mode, it went from 48% to 16% after 6 hours) :( I need to be returning the product that I was very excited to receive.
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Anna. We appreciate you sharing your feedback regarding the battery performance. The Galaxy Z Fold7 is equipped with a powerful 4400 mAh battery, and with the Snapdragon® 8 Elite processor, it’s designed to deliver all-day usage. Our software enhancements help ensure hours and hours of playback time, allowing you to make the most of your device. We recommend checking out the link below for tips on how to increase your battery life! Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
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Written by a customer while visiting Samsung US