Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Average customer rating
4.8
(4,399 Reviews)
Rating breakdown 4,399 reviews
5 Stars
3,698
4 Stars
490
3 Stars
109
2 Stars
27
1 Star
75
87%of customers recommend this product.
(
534 out of
612)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Blue Shadow (AT&T)
Posted by: patallen8845
from Minoa, NY
Expertise:Intermediate
Verified Purchase:Yes
There have been significant improvements since our first phone (Galaxy Z-Fold 4). Phone is thinner and faster. Screen is crisper. Overall the phone is very responsive. Being able to get access a wider screen makes reading articles pleasant. All and all a wonderful phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jamie N
from Woodstock, GA
Expertise:Expert
Verified Purchase:Yes
Went from a Google Pixel 7 Pro to this device is like night and day. Samsung UI is great. Runs like butter. Great job Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Darko
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
The device works perfect and provides extraordinary service.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Abdi Hersi
from Washington State
Expertise:Expert
Verified Purchase:Yes
Battery could have been better, cameras, other than the main one should be better but overall, I think Samsung did good job, not perfect but I would say the ZF7 is better than any other foldable on the market right now.
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, December 31, 2025
How is it going, Abdi Hersi,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a new way to multitask, create, and consume content, and it’s great to see you appreciated Samsung's integration of these features. We know a good battery is essential. Optimizing battery life is key to ensuring your device works smoothly throughout the day. We encourage you to read our online article with tips on how to extend your battery life, so you stay powered all day. Your balanced feedback illustrates how features like performance, display, and form factor can outweigh potential tradeoffs for many users. We appreciate your loyalty as a Samsung customer.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. Foldable devices offer a new way to multitask, create, and consume content, and it’s great to see you appreciated Samsung's integration of these features. We know a good battery is essential. Optimizing battery life is key to ensuring your device works smoothly throughout the day. We encourage you to read our online article with tips on how to extend your battery life, so you stay powered all day. Your balanced feedback illustrates how features like performance, display, and form factor can outweigh potential tradeoffs for many users. We appreciate your loyalty as a Samsung customer.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
LESS THAN A MONTH, phone died. WILLNOT CHARGE.
on December 25, 2025
Posted by: BUDS4JESUS
Verified Purchase:Yes
I THINK I GOT A DEFECTIVE PHONE. IT WILL NOT CHARGE. HAD PROBLEMS WITH PEOPLE HEARING ME AS WELL. PLEASE ADVISE.
Features
1
Response from Samsung USBy R&R, December 26, 2025
Hello there BUDS4JESUS,
Thank you for sharing your experience with the Galaxy Z Fold7. Reliable charging and clear communication are vital for daily smartphone use. If you notice issues with charging or connections, make sure your device’s software is current. Refer to the article link below for instructions on updating your phone. Samsung products are protected against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also opt for additional coverage through Samsung Care+, which offers extended protection and support on eligible devices. Your feedback emphasizes the importance of key features in building confidence. We appreciate your time in sharing your experience and thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Reliable charging and clear communication are vital for daily smartphone use. If you notice issues with charging or connections, make sure your device’s software is current. Refer to the article link below for instructions on updating your phone. Samsung products are protected against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also opt for additional coverage through Samsung Care+, which offers extended protection and support on eligible devices. Your feedback emphasizes the importance of key features in building confidence. We appreciate your time in sharing your experience and thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Leroy
from Suffolk, VA
Expertise:Expert
Verified Purchase:Yes
My fold 7 is amazing, and I haven't even scratched the surface of its capabilities
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: J Hermance
from Whitehall, NY
Expertise:Beginner
Verified Purchase:Yes
Absolutely love my Samsung Fold 7! Screens work as they should, battery life lasts a long time, fast charging, quality cameras, overall a really amazing phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brianepwings
from Michigan
Verified Purchase:Yes
Phone has plenty of storage and power to do anything you need. Great display and video quality. Playing games on the large screen is amazing. Love the option to use as a regular phone on the outside screen.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US