Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,256 Reviews)
Rating breakdown 4,256 reviews
5 Stars
3,593
4 Stars
479
3 Stars
96
2 Stars
22
1 Star
66
88%of customers recommend this product.
(
450 out of
512)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
2
Worthless without the SPEN
on November 4, 2025
Posted by: Sad samsung user
from Charlotte, NC
Expertise:Expert
IM SO DEPRESSED. I love this phone and I have loved samsung for years. The removing of the S pen functionality is killing me. But the whole point of getting a phone that turns into a tablet is to draw, sketch, work, and TAKE PHOTOS. The device is not worth the cost without the pen. Features here vs the s series are minimal except for the large screen that makes using multiple apps at the same time easier.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
1
Response from Samsung USBy R&R, November 4, 2025
Hello There,
Thank you for reaching out and sharing your feedback on the Galaxy Z Fold7. We appreciate you taking the time to clearly communicate your thoughts on the new design and layout. Our aim with the Z Fold7 update has been to provide simpler functionality and more seamless navigation. Your insights are valuable as they help us understand how users interact with their devices. We are continually innovating and strive to include advanced features in each device series. Your feedback will be forwarded to the design team. Thank you for reaching out and for choosing Samsung.
-Ty
Samsung Support
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Thank you for reaching out and sharing your feedback on the Galaxy Z Fold7. We appreciate you taking the time to clearly communicate your thoughts on the new design and layout. Our aim with the Z Fold7 update has been to provide simpler functionality and more seamless navigation. Your insights are valuable as they help us understand how users interact with their devices. We are continually innovating and strive to include advanced features in each device series. Your feedback will be forwarded to the design team. Thank you for reaching out and for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on November 4, 2025
Posted by: MikeInFL
[This review was collected as part of a promotion.] This is my first foldable and I have been waiting to get one, and with the z Fold 7, Samsung has hit it out of the park. They were always compromises in previous generations, but this phone is the complete package. It is so easy to multitask, and multimedia on this phone is amazing. The crease is virtually non-existent, the phone is fast, and the cameras are finally on par with the ultra series. The Galaxy AI is fun to play with and could be used for productivity as well. Overall, this is an amazing phone. I would highly recommend that you get insurance for it though, because it can be very expensive to fix if it breaks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
i love the device just wish it had the s pen on it
on November 4, 2025
Posted by: chet
from orlando, FL
Expertise:Expert
Verified Purchase:Yes
love the size, the speed and the capability of the device just need the s pen back and it would be a 5 star
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, November 7, 2025
Hey chet,
We’re glad to hear you’re enjoying the Galaxy Z Fold7, especially its speed and overall performance. It's great that you see how the large screen enhances productivity and entertainment. We appreciate your feedback about the S Pen, as insights like yours help others understand which features matter most for their workflow and creativity. Your feedback is valued. Thank you for contributing to innovation at Samsung.
-Ty
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We’re glad to hear you’re enjoying the Galaxy Z Fold7, especially its speed and overall performance. It's great that you see how the large screen enhances productivity and entertainment. We appreciate your feedback about the S Pen, as insights like yours help others understand which features matter most for their workflow and creativity. Your feedback is valued. Thank you for contributing to innovation at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Demishizle
Verified Purchase:Yes
The most perfect transaction I have made in years. A good deal and functional phone.
Response from Samsung USBy R&R, November 5, 2025
Hi there Demishizle,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s always exciting to hear when a device not only works well but also becomes a favorite purchase. The Fold series was designed for versatility, productivity, and an enhanced mobile experience — and it’s great to know it’s delivering exactly that for you. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s always exciting to hear when a device not only works well but also becomes a favorite purchase. The Fold series was designed for versatility, productivity, and an enhanced mobile experience — and it’s great to know it’s delivering exactly that for you. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Gris
from California
Expertise:Expert
Verified Purchase:Yes
More than what I expected. Light, easy to carry and the battery last longer. I recommend it to family and friends.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey Gris,
We’re glad to learn that the Galaxy Z Fold7 surpasses your expectations. Its lighter build, durable battery, and portability provide users with the capabilities of a full tablet while maintaining everyday ease of use. When a device functions both as a productivity tool and as something you're proud to share, it truly matters. Thank you for choosing Samsung.
-Ty
Samsung Support
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We’re glad to learn that the Galaxy Z Fold7 surpasses your expectations. Its lighter build, durable battery, and portability provide users with the capabilities of a full tablet while maintaining everyday ease of use. When a device functions both as a productivity tool and as something you're proud to share, it truly matters. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Lorraine
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I absolutely highly recommend this phone. It's so thin and love the features and camera. Still checking out new features! Love it! Love it!
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: Rita Vi
from Fair Oaks CA
Expertise:Intermediate
Verified Purchase:Yes
I am completely obsessed with the Galaxy Z Fold 7. This phone is everything I could ever want and more. It’s sleek, lightweight, and surprisingly slim — which makes it perfect to carry around every day. The folding screen still blows my mind, and the moment it opens into a full tablet feels like magic every single time.
Whether I’m multitasking, watching videos, or getting work done, the screen gives me so much space and flexibility. The performance is fast and smooth, and the design is just stunning — it feels like a luxury tech experience in my hands.
I’ve owned a lot of phones in the past, but this one is on another level. I’m officially addicted to it. Samsung, you nailed it with the Fold 7.
Highly recommend! 🌟
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The hinge is broken. Terrible device.
on November 7, 2025
Posted by: Hessam
[This review was collected as part of a promotion.] When I unfold the device, there is a strange sound coming from the screen
Value
1
Response from Samsung USBy R&R, November 10, 2025
Hello Hessam,
Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
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Thank you for reviewing the Galaxy Z Fold7. This device is known for its high-quality display, smooth opening, and immersive dual-screen experience, effortlessly transforming from a phone to a tablet-like workspace. We appreciate your feedback regarding the sound when unfolding, as input from Z Fold owners is vital for technological improvements in each new generation. Many foldable phones, including the Z Fold 7, produce a clicking or spring noise during regular use—especially when opening or closing—due to the hinge's mechanical movement and the screen's internal components. The hinge on this model is slightly more rigid and durable than previous versions. If you notice the sound becoming louder than usual, please reach out to our Samsung Support Team. Thank you for contributing to the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US