Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,256 Reviews)
Rating breakdown 4,256 reviews
5 Stars
3,593
4 Stars
479
3 Stars
96
2 Stars
22
1 Star
66
88%of customers recommend this product.
(
450 out of
512)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
4
Great phone except battery
on October 20, 2025
Posted by: GeonCarlos
from Los Angeles
Expertise:Intermediate
I love this phone is perfect in all aspects but the battery is awful. I would sacrifice having a bigger phone and heavier for a bigger battery that can handle a full day battery without having to recharge mid day. Aside from that the fold 7 is perfect. I love it.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 28, 2025
Hey there GeonCarlos,
Thank you for sharing your thoughts on your Galaxy Z Fold7, especially about the battery life. We value your feedback. Improved battery efficiency helps you stay connected longer, and we’re here to help you maximize it. You can achieve all-day battery life—it's just about optimizing your device’s battery. To do this, go to Settings, tap Battery, then scroll down to the graph and tap View details to see app usage information. Turn on Power saving mode to reduce your phone’s performance. Tap Power saving, then activate the switches next to your preferred settings. Put rarely used apps to sleep in the background to save battery. Tap Background usage limits, then adjust these options:
- Put unused apps to sleep automatically if they haven't been used for a while.
- Never auto sleep apps—you can choose which apps won't auto sleep.
- Sleeping apps—that won't run in the background; view your current sleeping apps here.
- Deep sleeping apps—they won't run in the background and will only activate when you open them.
Switch to the Light performance profile to prioritize battery life over processing speed. Go to Settings, tap Device care, then Performance profile, and select Light.
You can also optimize your device’s display for better battery life; more details are in the link below. We appreciate your feedback, and thank you for choosing innovation with Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7, especially about the battery life. We value your feedback. Improved battery efficiency helps you stay connected longer, and we’re here to help you maximize it. You can achieve all-day battery life—it's just about optimizing your device’s battery. To do this, go to Settings, tap Battery, then scroll down to the graph and tap View details to see app usage information. Turn on Power saving mode to reduce your phone’s performance. Tap Power saving, then activate the switches next to your preferred settings. Put rarely used apps to sleep in the background to save battery. Tap Background usage limits, then adjust these options:
- Put unused apps to sleep automatically if they haven't been used for a while.
- Never auto sleep apps—you can choose which apps won't auto sleep.
- Sleeping apps—that won't run in the background; view your current sleeping apps here.
- Deep sleeping apps—they won't run in the background and will only activate when you open them.
Switch to the Light performance profile to prioritize battery life over processing speed. Go to Settings, tap Device care, then Performance profile, and select Light.
You can also optimize your device’s display for better battery life; more details are in the link below. We appreciate your feedback, and thank you for choosing innovation with Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Google to Samsung; The journey I needed
on October 21, 2025
Posted by: Libra420T
[This review was collected as part of a promotion.] This is the most game-changing device that I have ever purchased. Years prior I was a OnePlus user, then I moved over to the Google pixel series. Now coming to Samsung specifically the Galaxy Z fold 7 has been an overwhelming experience for only the Good.
Speaking of good, good luck is such an essential app that comes from Samsung. Not to mention the Galaxy AI and all the features that come with it. I truly appreciate this.
Speaking of good, good luck is such an essential app that comes from Samsung. Not to mention the Galaxy AI and all the features that come with it. I truly appreciate this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So light and still solid. Hardly no bump in screen
on October 22, 2025
Posted by: Bryce
from Tampa, Florida
Expertise:Intermediate
Verified Purchase:Yes
This phone is much better than I thought it would be. I traded in my Fold 4 for this Fold 7 and was surprised at the lightness of the phone and yet it is still very solid and very high performance. I am disappointed that they did not include the LED cover over the big screen camera as in earlier versions. I now have to see a dark spot on the big screen when watching a movie or video. The ripple in the big screen at the folded area is much better than the earlier versions. I hardly notice it whereas the others was a noticeable bump. I am very happy with this phone so far. Let's see if the screen laminate holds up after a year or so. The earlier versions bubbled after a few months.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Avinash
Verified Purchase:Yes
Not as i expected. The phone is very delicate would llike to go for S25 ultra instead. Any ways iits ok with this phone
Response from Samsung USBy R&R, October 23, 2025
Hey Avinash,
Thanks for sharing your thoughts on the Galaxy Z Fold7. This device truly lives up to its reputation for surprises, with durability that is hard to match. The Galaxy Z Fold7 features a screen rated for up to 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both slimmer and lighter. Its inner screen boasts a shock-resistant design inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for resilience. The Armor Flex Hinge is 27% thinner and 43% lighter, yet still durable enough to withstand the rated number of folds. While the Galaxy S25 Ultra is a strong choice, the Galaxy Z Series stands out, offering innovation, an improved UI, and features not available on many other devices. We appreciate your feedback and thank you for choosing Samsung’s innovative solutions.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy Z Fold7. This device truly lives up to its reputation for surprises, with durability that is hard to match. The Galaxy Z Fold7 features a screen rated for up to 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both slimmer and lighter. Its inner screen boasts a shock-resistant design inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for resilience. The Armor Flex Hinge is 27% thinner and 43% lighter, yet still durable enough to withstand the rated number of folds. While the Galaxy S25 Ultra is a strong choice, the Galaxy Z Series stands out, offering innovation, an improved UI, and features not available on many other devices. We appreciate your feedback and thank you for choosing Samsung’s innovative solutions.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
No S Pen? No Problem.
on October 22, 2025
Posted by: FanOfTheHotness
[This review was collected as part of a promotion.] At first, I thought the lack of an S Pen would make this a huge "no deal." But, my opinion has changed. This can be seen on the market too. So many Z Fold 7 sales. I'd use the S Pen to assist in refining my drawings or when using Galaxy AI, but the AI is so good the drawing SNAPS to whatever I'm trying to erase. It just knows. It just works. It's amazing. The weight and thinness of the device is amazing too. You won't regret it. No S Pen? No Problem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold7, a truly astounding phone.
on October 22, 2025
Posted by: Lovethisphone
[This review was collected as part of a promotion.] I have used this phone for 2 weeks now, and it's absolutely phenomenal. Ive used it to stream, game, emulate, and multitasking. I love it. Galaxy AI has also been really useful, and has been nice to have. Ive really enjoyed this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super thin
on October 23, 2025
Posted by: Xanz277
[This review was collected as part of a promotion.] Galaxy ai is amazing so many useful features especially translate live and over the phone. Its makes conversation with non english speakers so easy. I upgraded from the fold 4 and the difference feels so advanced waiting to upgrade was worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way better then the fold 4
on October 23, 2025
Posted by: Aspect
[This review was collected as part of a promotion.] I've been using the fold 7 for about 2 months so far. And its been a huge upgrade from the fold 4. The front screen is now a normal sized screen. And the big screen is even bigger. So far I have 0 complaints. I would highly recommend this phone if you want a mini tablet and phone in one
Value
5
Written by a customer while visiting Samsung US