Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.7
(4,864 Reviews)
Rating breakdown 4,864 reviews
5 Stars
4,066
4 Stars
556
3 Stars
126
2 Stars
32
1 Star
84
88%of customers recommend this product.
(
632 out of
721)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
5
Great features, I've been using it since fold 1
on March 13, 2026
Posted by: Sam4samsung
[This review was collected as part of a promotion.] You can do some really cool stuff on Samsung AI, with photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Foldable With Amazing Features
on March 14, 2026
Posted by: AmerTech
[This review was collected as part of a promotion.] I have been using this device daily for work, entertainment, and gaming. The large foldable display makes multitasking very easy, especially when watching videos while browsing or using multiple apps at the same time. The performance is smooth and fast, and the battery lasts through a full day of normal use.
One of the most interesting features is Galaxy AI, which helps with productivity and smart features that make everyday tasks easier. The screen quality is excellent for streaming movies and playing games, and the foldable design makes it feel like both a phone and a small tablet.
Overall, this device offers a unique experience compared to traditional smartphones, especially for users who enjoy multitasking and a large immersive display.
One of the most interesting features is Galaxy AI, which helps with productivity and smart features that make everyday tasks easier. The screen quality is excellent for streaming movies and playing games, and the foldable design makes it feel like both a phone and a small tablet.
Overall, this device offers a unique experience compared to traditional smartphones, especially for users who enjoy multitasking and a large immersive display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Actual use o this phone leaves a lot to be desired
on March 16, 2026
Posted by: Lkleyrer
from Michigan
Expertise:Intermediate
I know people are showing a lot of love for this phone, but I have to disagree, at least with some aspects. The phone is heavy and awkward. It doesn't respond well, even with out a case. I used a Note 9 for ages and loved it, so some of my opinions are based on previous experience. My biggest concern is that it doesn't easily use a stylus. I purchased after market cases that I thought would help. But either they are super hard to get out of the case, or they're the wrong thickness, or they sort of fit when the phone is closed, but not when it's open AND when I found one that I believed was ideal, the
squishy end pulled off coming out of the case and left a little, hard stump that's useless. My husband bought a 26 Ultra and really likes it. I keep asking if he'll swap with me. No chance.!
squishy end pulled off coming out of the case and left a little, hard stump that's useless. My husband bought a 26 Ultra and really likes it. I keep asking if he'll swap with me. No chance.!
Features
2
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R, March 17, 2026
Hi there Lkleyrer,
Thank you for sharing your detailed experience with the Galaxy Z Fold 7. The Z Fold series is designed to provide a large, immersive display, along with multitasking capabilities that support both productivity and entertainment in a single device. It remains slim and lightweight for optimal functionality, offering a unique experience compared to traditional smartphones. Samsung continues to innovate with the Z Fold lineup and the broader Galaxy ecosystem. Your feedback is valuable to us, and we consider comments like yours when determining future features. We appreciate you being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your detailed experience with the Galaxy Z Fold 7. The Z Fold series is designed to provide a large, immersive display, along with multitasking capabilities that support both productivity and entertainment in a single device. It remains slim and lightweight for optimal functionality, offering a unique experience compared to traditional smartphones. Samsung continues to innovate with the Z Fold lineup and the broader Galaxy ecosystem. Your feedback is valuable to us, and we consider comments like yours when determining future features. We appreciate you being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the money I spent
on March 20, 2026
Posted by: Unhappy
from Florida
On a bad not, when I purchased the phone, I was expecting some instructions on key items to help guide me. Nothing was with the phone except a little sleeve on turning on & off and care. It is very slow to bring the front screen up, slow to switch between screens, and let's not mention trying to figure out how to do a simple screen shot!! Just not a user friendly phone.
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
On a good note, I do like the open screen feature. That is the main reason I purchased for my company.
I we
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, March 21, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold7 is designed to deliver a dynamic experience with its expansive display and multitasking capabilities. By exploring the built-in features, gestures, and settings, you can unlock more of the device's potential over time. The foldable format accommodates both work and everyday use in a single device. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold7 is designed to deliver a dynamic experience with its expansive display and multitasking capabilities. By exploring the built-in features, gestures, and settings, you can unlock more of the device's potential over time. The foldable format accommodates both work and everyday use in a single device. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Bad phone
on March 20, 2026
Posted by: Kojo34
Expertise:Expert
I have had the zfold since the 3rd gen, the 6th and 7th gen screen broke 4 moths after I bought it. And samsung blames any scratch on the frame damage and they don't cover the repair....unbelievable....DO NOT BUY THIS PHONE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 21, 2026
Hello Kojo34,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series is designed to provide a unique foldable experience that combines productivity and entertainment in one device. The large display supports multitasking, content viewing, and everyday flexibility.
Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Thank you for being a Samsung customer!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series is designed to provide a unique foldable experience that combines productivity and entertainment in one device. The large display supports multitasking, content viewing, and everyday flexibility.
Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Thank you for being a Samsung customer!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold Yet
on July 25, 2025
Posted by: FoldAndACat
[This review was collected as part of a promotion.] Pros:
Very thin
Feels very solid
Screens are great
Performance is great
Galaxy AI features still among the better implementations
Battery life is ok considering the size, although I’m using it intensively at the moment, will probably be better day-to-day.
Feels very solid
Screens are great
Performance is great
Galaxy AI features still among the better implementations
Battery life is ok considering the size, although I’m using it intensively at the moment, will probably be better day-to-day.
Cons:
No Qi2 in 2025
Wish there was still Spen support because this feels like the best iteration for it and I find myself wanting to write on this screen.
No Qi2 in 2025
Wish there was still Spen support because this feels like the best iteration for it and I find myself wanting to write on this screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Flagship Reaches Maturity
on July 26, 2025
Posted by: Ghaks99
[This review was collected as part of a promotion.] I recently purchased the Galaxy Z Fold 7, and after spending some time with it, I can confidently say it’s one of the most refined foldables to date. Samsung has truly elevated both hardware and software — especially with the integration of Galaxy AI.
Galaxy AI: Smarter and More Useful Than Ever
The Gemini-powered screen analysis feature is incredibly helpful. Whether I'm reading documents, browsing websites, or viewing images, it can understand and summarize content or answer contextual questions instantly.
The object eraser tool in photos is seamless — it removes unwanted elements naturally without leaving visible traces. I no longer need third-party editing apps.
Voice recording to text with automatic summarization is another highlight. It’s perfect for meetings, interviews, or lectures, saving me hours of transcription and note-taking.
Cover Display Feels Like a Regular Smartphone
Unlike previous Fold models, the outer screen on the Z Fold 7 feels balanced and fully usable. It’s responsive, comfortable to use with one hand, and works just as well for everyday tasks like messaging, web browsing, and navigation — no compromise.
🎬 Unmatched Viewing Experience on the Main Display
Once unfolded, the large inner display shines. Watching videos, streaming content, or playing games feels immersive and cinematic. It’s also perfect for multitasking, allowing up to three apps at once with ease — ideal for productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Had very convenient software and great quality!
on July 27, 2025
Posted by: Cdxp0097
[This review was collected as part of a promotion.] Great for anything and everything loved the screen size and quality and speed 10 out of 10
Value
5
Written by a customer while visiting Samsung US