Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
3,558
4 Stars
476
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
3
The product has some good features
on November 13, 2025
Posted by: Cinque
[This review was collected as part of a promotion.] I like the Galaxy Zfold 5 better than the Zfold7. The first thing is I don't like the RICH MESSAGES and how they try to force you to use this feature. I don't like the Esim card I prefer a physical card.
The camera is awesome, the audio and video playback is awesome. The AI generator is ok. I wish they were stillmamufactiring the Zfold 5 I would send this Zfold 7 back.
The camera is awesome, the audio and video playback is awesome. The AI generator is ok. I wish they were stillmamufactiring the Zfold 5 I would send this Zfold 7 back.
Value
3
Response from Samsung USBy R&R, November 14, 2025
Hi Cinque,
Thank you for your thoughtful review. Your comment about the RCS messaging layout and the transition from physical SIM to eSIM highlights how users often develop familiarity with earlier models, often influenced by their carrier. The newest Galaxy phones come with Google Messages pre-installed, and Samsung Messages can also be downloaded from the Galaxy Store. Both offer intuitive interfaces that make texting contacts simple and enjoyable. Some carriers provide their own messaging apps, and many third-party options exist. However, only one can be set as your default messaging app, even if you have multiple installed. You can explore which app might suit you best. It's also great to hear that the Fold7’s camera and playback features impress you. This generation emphasizes high-quality video, improved color processing, and smarter AI tools—features you’re already experiencing. Your feedback offers valuable insights into how the Fold series evolves from the perspective of customers with multiple generations, helping us refine the experience. We appreciate your contribution to the Samsung community.
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
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Samsung Community
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Thank you for your thoughtful review. Your comment about the RCS messaging layout and the transition from physical SIM to eSIM highlights how users often develop familiarity with earlier models, often influenced by their carrier. The newest Galaxy phones come with Google Messages pre-installed, and Samsung Messages can also be downloaded from the Galaxy Store. Both offer intuitive interfaces that make texting contacts simple and enjoyable. Some carriers provide their own messaging apps, and many third-party options exist. However, only one can be set as your default messaging app, even if you have multiple installed. You can explore which app might suit you best. It's also great to hear that the Fold7’s camera and playback features impress you. This generation emphasizes high-quality video, improved color processing, and smarter AI tools—features you’re already experiencing. Your feedback offers valuable insights into how the Fold series evolves from the perspective of customers with multiple generations, helping us refine the experience. We appreciate your contribution to the Samsung community.
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
System runs great, Love the Samsung S series
on November 15, 2025
Posted by: siggieboix515
[This review was collected as part of a promotion.] Also one of the best I've ever had the pleasure to have with my everywhere I go. It's very dependable and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is probably the last one I buy!
on November 16, 2025
Posted by: Redz54
[This review was collected as part of a promotion.] Color and definition is amazing ,speeds are off the charts. The fold is the best phone ever! The AI learns so much from me it's kinda weird,but still phenomenal!
Value
4
Response from Samsung USBy R&R, November 17, 2025
Hey there Redz54,
Thank you for your enthusiastic feedback on the Galaxy Z Fold 7! We’re glad to hear you enjoy its vibrant display, swift performance, and advanced AI capabilities. The Fold 7 exemplifies our continuous commitment to creating phones that adapt, learn, and evolve with you. Your comments reinforce why innovation and user satisfaction are central to every Galaxy launch. We appreciate your review and thank you for selecting Samsung.
-Ty
Samsung Support
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Thank you for your enthusiastic feedback on the Galaxy Z Fold 7! We’re glad to hear you enjoy its vibrant display, swift performance, and advanced AI capabilities. The Fold 7 exemplifies our continuous commitment to creating phones that adapt, learn, and evolve with you. Your comments reinforce why innovation and user satisfaction are central to every Galaxy launch. We appreciate your review and thank you for selecting Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This Phone Right Here
on November 19, 2025
Posted by: isbo78
[This review was collected as part of a promotion.] I'm still learning it but what I like the most is it's sleek style. It's not bulky. It's not too small. As far as I know right, you can do quite a few things in it using just one hand. I don't like that it doesn't come with it's own "S" pen às am accessory when you get it. Especially when it has the capabilities to be used. It's like putting one sock on and still putting both shoes on. It's not a deal breaker but you do notice it's absence... not that you're gonna use it a lot and you might if it came with the phone. Overall, the phone isn't slow. Everything opens as they should. The phone to me is really lightweight even with a case on it. Resolution for both screens is excellent. Maybe a little too bright at times as I'm starting this 47 years old going into the 48 year old process.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hi there isbo78,
Thank you for sharing your experience with the Galaxy Z Fold7. Its sleek, lightweight design and the ability to perform many tasks with one hand truly showcase its versatility. The high-resolution screens and smooth performance make it simple to handle everyday activities and entertainment. Your mention of the S Pen emphasizes how much you appreciate creative and productivity features, which is valuable feedback. We’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. Its sleek, lightweight design and the ability to perform many tasks with one hand truly showcase its versatility. The high-resolution screens and smooth performance make it simple to handle everyday activities and entertainment. Your mention of the S Pen emphasizes how much you appreciate creative and productivity features, which is valuable feedback. We’re grateful to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Overall a solid phone
on November 23, 2025
Posted by: Datmexicanyogi
[This review was collected as part of a promotion.] Should discontinue the use of bixby. And should rearrange the layout of the map icons so you can reduce the chances of closing the app.
Value
4
Response from Samsung USBy R&R, November 24, 2025
Hey there Datmexicanyogi,
Thank you for your thoughtful review of the Galaxy Z Fold7. It's wonderful to hear the device is working well for you, and your interface suggestions highlight how important intuitive design is for multitasking. Samsung continues to strive to listen and enhance. We appreciate your choice of Samsung.
-Ty
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Thank you for your thoughtful review of the Galaxy Z Fold7. It's wonderful to hear the device is working well for you, and your interface suggestions highlight how important intuitive design is for multitasking. Samsung continues to strive to listen and enhance. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My Phone 3F
on November 25, 2025
Posted by: KingOfUncles77
[This review was collected as part of a promotion.] I think my Fold 7 is the future of PHONING. IT DOES SO MUCH ...IT SHOULD BE CALLED 3F FOR FOLD FUNCTION AND FUN PHONE.
I use the Galaxy AI to make cute pictures and video mods of family and friends.
I prefer the large screen for navigation when I am driving, working as a third monitor, or my bathroom tv when I'm concentrating 2 due my do.
Multitasking with multiple screen layouts blows your mind! For work or play. Night or day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ZFold7 is an amazing device
on November 26, 2025
Posted by: 47reasonstoshop
[This review was collected as part of a promotion.] The ZFold7 in unmatched in versatility and functionality not to mention that the inclusion of Galaxy AI capabilities makes it a must have for any android fan.
Value
5
Response from Samsung USBy R&R, December 2, 2025
Hey there 47reasonstoshop,
Thank you for the love. The Galaxy Z Fold7 combines a tablet-sized display with phone convenience and Galaxy AI, making creativity and multitasking feel natural anywhere. We are excited for you to experience it all! Thank you for the glowing review; we appreciate you choosing Samsung.
-Ty
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Thank you for the love. The Galaxy Z Fold7 combines a tablet-sized display with phone convenience and Galaxy AI, making creativity and multitasking feel natural anywhere. We are excited for you to experience it all! Thank you for the glowing review; we appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Improved Dover Fol 6
on November 27, 2025
Posted by: Crocwahl
[This review was collected as part of a promotion.] The Galaxy AI feature is seamless. The phone weight feels significantly less than the Fold 6. The screen size is larger, clearer and more sturdy. While I thought i would miss the S pen from the 6, I do not. Also, the camera is far superior over the fold 6. Glad I upgraded!
Value
5
Written by a customer while visiting Samsung US