Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,284 Reviews)
Rating breakdown 4,284 reviews
5 Stars
3,615
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
471 out of
533)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
5
I HAVE Z FOLD 4 BUT I CAN'T CHOOSE IT
on October 8, 2025
Posted by: Rafael
[This review was collected as part of a promotion.] I really love phone but can i please get newest one this phone is starting not to work please
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 10, 2025
Posted by: Lonely8781
[This review was collected as part of a promotion.] Love the fold 7. Coming from the fold 5 it's been a great phone. Love the sleekier look. And wider display. Recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z fold 7
on October 10, 2025
Posted by: Prayformecarl
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 completely redefines what a smartphone can be. As a power user, I’m blown away by the seamless transition between phone and tablet mode — it’s perfect for productivity, gaming, and creativity. The inner display is bright, smooth, and incredibly responsive, while the outer screen feels more natural and durable than ever. Multitasking with multiple apps open is effortless, and the upgraded hinge design gives it a premium, solid feel. The cameras deliver crisp photos in every lighting condition, and battery life easily carries me through a full day of heavy use. Samsung has truly perfected the foldable experience with the Z Fold 7, combining innovation, power, and style in one device. It’s more than just a phone — it’s a game-changer that makes every task feel futuristic and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is super cool!
on October 10, 2025
Posted by: DakoFett
[This review was collected as part of a promotion.] I upgraded from a galaxy s20 ultra and to be honest this phone is just as fast and useful in my day to day life. The Galaxy AI options are pretty helpful at work as well as the large screen when folded open. It's very nice having basically a small tablet that's very thin and fairly durable while at work. Even with a slightly thick case on it it's thinner than my last phone with the case installed and slightly easier to hold with one hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold and unfold
on October 10, 2025
Posted by: Heavenly154
[This review was collected as part of a promotion.] Since I've had phone for a few months before the update I can say it's better with the update and Galaxy A.I I love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Trouble with factory reset
on October 14, 2025
Posted by: Court1
[This review was collected as part of a promotion.] I factory reset and the apps with Samsung will not download back on the phone
Passwords not saving correctly
Passwords not saving correctly
Value
3
Response from Samsung USBy R&R, October 20, 2025
Hello Court1,
Thank you for letting us know how it is going with your Galaxy Z Fold7. We need to gather more information regarding your experience, such as are you downloading them from the Google Play store and other intel to better assist. Please reach out to our Samsung Support Team in order to provide you with tailored assistance to get your phone back up and running to your liking. We are here to help. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for letting us know how it is going with your Galaxy Z Fold7. We need to gather more information regarding your experience, such as are you downloading them from the Google Play store and other intel to better assist. Please reach out to our Samsung Support Team in order to provide you with tailored assistance to get your phone back up and running to your liking. We are here to help. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Some features in settings changes and lost contact
on October 16, 2025
Posted by: Nbwinner
[This review was collected as part of a promotion.] I keep losing my contacts saved from time to time and can't figure out the reason. Also, some of the good features in the setting change and sometimes lost.Maybe after upgrade. Including select to speak, i used to be able to change the language setting directly in the select speed. But now is changed, and some of the feature lost. Voice input also doesn't recognize different language like it used to be. Not sure why it's going backwards after upgrade. Upgrades should improve the function.Not backwards like this. The performance not very stable very disappointing. This happened to all my samsung cellphone.Not only this model. Also, when i unfold the screen sometimes it flashing.I have to reboot it in order to make it work. Not sure.It's your hardware problem on.Software problem, but very disappointing, not stable performance.
Value
3
Response from Samsung USBy R&R, October 23, 2025
Greetings Nbwinner,
Thank you for contacting us and sharing your experience with your Galaxy Z Fold7. We may require additional details to offer the most effective solution for your device's behavior. Please get in touch with our Samsung Support Team for further help. We value your feedback and thank you for selecting Samsung as your preferred brand.
How to submit an error report for your Galaxy device or app https://www.samsung.com/us/support/troubleshoot/TSG10003603/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for contacting us and sharing your experience with your Galaxy Z Fold7. We may require additional details to offer the most effective solution for your device's behavior. Please get in touch with our Samsung Support Team for further help. We value your feedback and thank you for selecting Samsung as your preferred brand.
How to submit an error report for your Galaxy device or app https://www.samsung.com/us/support/troubleshoot/TSG10003603/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gil O
from Davenport, FL
Expertise:Intermediate
Verified Purchase:Yes
I decided to take a dive on this model and I couldn't be happier. It feels natural switching between the inner and outer screens and it feels great in my hands. I wish some of the more customizable settings were easier to get to but the community online will tell you everything you need to know to get the phone in the exact state you want.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US