Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,276 Reviews)
Rating breakdown 4,276 reviews
5 Stars
3,607
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
466 out of
528)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Posted by: Javi
from New york
Expertise:Intermediate
Verified Purchase:Yes
I'm very happy about my purchase. So light compared to my S25 Ultra... Downside is not many good cases to protect .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Inner display to sensitive
on December 18, 2025
Posted by: Stevenred2
Expertise:Intermediate
I love the phone. This one is very sensitive. I go to warranty and dont want to cover for a scratch make by the cover. The innes screen very damage. I have it since July2025. Many times opened for work. I need a new one cause I dont have Samsung Care. Need to think about it or wait for fold 8.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy R&R, December 19, 2025
Hello Stevenred2,
Thank you for sharing your experience with the Galaxy Z Fold7. It's great to hear how much you enjoy using the device, especially for demanding daily tasks. The Fold series was designed to boost productivity with its large inner display and flexible design, suited for users who often open and multitask throughout the day. Please contact our Samsung Support Team to learn more about options with Samsung Care+. We offer a variety of plans, and we can provide additional information about enrollment and membership, as well as how to get started. We appreciate your feedback and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It's great to hear how much you enjoy using the device, especially for demanding daily tasks. The Fold series was designed to boost productivity with its large inner display and flexible design, suited for users who often open and multitask throughout the day. Please contact our Samsung Support Team to learn more about options with Samsung Care+. We offer a variety of plans, and we can provide additional information about enrollment and membership, as well as how to get started. We appreciate your feedback and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Joslyn
Verified Purchase:Yes
I love almost everything about this phone with one exception! I can still see the crease down the middle, but l'm learning to ignore it!
I would recommend this to a friend!
Response from Samsung USBy R&R, December 22, 2025
Hey Joslyn,
Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays offer a unique design that allows for expansive viewing in a compact form. Your feedback shows how users adapt to and enjoy the benefits of a large, immersive screen. We appreciate your input and thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
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Thank you for sharing your experience with the Galaxy Z Fold7. Foldable displays offer a unique design that allows for expansive viewing in a compact form. Your feedback shows how users adapt to and enjoy the benefits of a large, immersive screen. We appreciate your input and thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Faijai
Expertise:Intermediate
Verified Purchase:Yes
Great foldable and multitasking. Very thin this generation. Great front screen, as wide as other normal phones. Wish it had 16gb ram and bigger battery ,(biggest downside)
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone fold 7
on August 13, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] In my opinion the samsung fold is awesome and outstanding Device no comparison with other phone so much more you can on samsung phone I'm very happy to have chosen samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lost feature bye bye S pen
on August 14, 2025
Posted by: SadloyalsgB
from California, Sacramento
Expertise:Expert
Bummer they took away the s pen . I didn't even realize u till I bought it. I going to give. With a case on the phone it back to the same size as my 6. Samsung blew it big time. So it's a tiny bit bigger screen .where is my s pen.. sad loyal customer who will be returning his 7 back to his 6. How why what were u thinking Samsung..
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We appreciate your feedback and understand that the S Pen holds a special place in the Galaxy experience. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. Maximizing portability was key for this generation, as we know how important it is to have a device that's easy to carry while still providing top-notch capabilities. We hope you enjoy the improved design and features that make the Z Fold7 truly stand out! Your experience is important to us, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Significant improvement!
on July 26, 2025
Posted by: DAVYJo
[This review was collected as part of a promotion.] Super thin and good looking in general. Great new camera, super nice photos. Galaxy AI is there, I don't use it much though, maybe some doodle to pic with a kid. Battery life is the same depsite the phone got much smaller.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing (period)
on August 1, 2025
Posted by: Stevarkian
[This review was collected as part of a promotion.] The Galaxy Fold 7 has completely changed the way I use my phone daily. Its foldable design gives me the portability of a regular smartphone with the productivity of a tablet, all in one sleek device. The hinge feels solid, and the inner screen is smooth, perfect for multitasking between streaming, gaming, and work.
What makes it even better is Galaxy AI. From intelligent photo editing to real-time translation and productivity features, it has become an integral part of my day. I use it for quick notes at work, watching sports highlights, and even helping my kids with school projects. The AI-powered camera enhancements make capturing family moments effortless and beautiful.
The Fold 7 is more than a phone—it’s my work hub, entertainment device, and creativity tool, all powered by Galaxy AI.
Value
5
Written by a customer while visiting Samsung US