Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,273 Reviews)
Rating breakdown 4,273 reviews
5 Stars
3,605
4 Stars
481
3 Stars
97
2 Stars
23
1 Star
67
88%of customers recommend this product.
(
462 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
2
Very slow and freezes too often
on August 18, 2025
Posted by: Ondeck2526
[This review was collected as part of a promotion.] This is the first time that I've had a galaxy phone. I am very disappointed in it. It lags another and is very slow. Freezes way too often.
Value
2
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for sharing your feedback on the Galaxy Z Fold7! We want our customers to have the best experience possible, and we hate to learn that your experience hasn't gone as expected so far. We see that you may be experiencing challenges with your buds lagging and freezing. We understand that having your phone lag or freeze can be frustrating. The good news is that these situations can often be resolved without needing to send the device in for service. Simple actions such as rebooting the device and updating the software are just a couple of ways you can help prevent future freezes and crashes. Check out the link attached for options to help troubleshoot this. For any further concerns or if this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive, elegant yet powerful
on August 19, 2025
Posted by: EddyGee
[This review was collected as part of a promotion.] The Z Fold 7 is a device you need to experience first hand to truly understand. No matter what you think you've gleaned from a review video, you can't truly appreciate the true impressiveness of this phone until you spend some time with it in person. Phenomenal piece of kit this is - from Galaxy AI to the vibrant screens and powerful processor, this device delivers the wow factor in a phone market that was beginning to feel uninspired. I love this device and believe you will too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best choice
on August 19, 2025
Posted by: Fee1Zfold7
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a truly remarkable device that feels like a culmination of years of refinement in the foldable phone space. It's a device that doesn't just fold; it transforms, offering a versatile and powerful experience that is hard to match with any other smartphone on the market. What truly elevates the Z Fold 7 is the integration of Galaxy AI. Features like Gemini Live and Photo Assist make tasks feel effortless, whether you're creating images, writing messages, or editing photos and videos. The AI capabilities are not just a gimmick; they are genuinely useful tools that streamline your daily routine and unlock new possibilities for creativity and productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The possibilities with samsung
on August 19, 2025
Posted by: Freshspiderman81
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7, what can I say. The innovation from the very first fold to the fold 6 was highly impressive, to the introduction of AI . But to slim the fold 7 down. Even thinner then the 6.. well done.
To add 200 mp sensor to it gives it a real flagship feel. In my opinion, throw the entire s26 ultra camera set up, reinvent a way for spen,( fold 7 does not support) and the speakers are a little down size from the fold 6 but ... I can live with that, hope you can too, I mean Galaxy buds pro 3 or 2 will dramatically give you that sound you enjoy.
The fold not unfolded, is a thinner slab phone. Yes I said slab or bar. Only because from the fold 1 to about fold 4. They were bulky and a tad heavy. But the top top feature is always a giving with the display. Best on the market period.
But I did use a stylus on this. It's just not fine tip like the spen. But there is plenty on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice ford7
on August 19, 2025
Posted by: Auguest
[This review was collected as part of a promotion.] The Galaxy ford7 is thin, pretty, and light, making it super convenient to carry around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product can't be beat
on August 19, 2025
Posted by: oldtimr66
[This review was collected as part of a promotion.] I've been enjoying my new Z Fold 7 with it's AI features. I have a good case on it too protect it from harm but will be buying a MagSafe case in the near future. Even with the big case on it it's still very lightweight and easy to handle. I sold my tablet because I no longer need it considering the new 8 in center display on the Z Fold 7. I still use my S24 Ultra until I have all the apps I want on the Fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone 2025
on August 20, 2025
Posted by: Hurryuppete
[This review was collected as part of a promotion.] The most significant advantage of the Fold 7 is its inner, foldable screen. Unlike a traditional smartphone, the Fold 7 unfolds to reveal a massive 8-inch display. This isn't just a bigger phone screen; it's a completely different form factor that genuinely lets you ditch your iPad.
Multitasking Powerhouse: You can run up to three apps at once on the same screen. This is perfect for productivity—you can have your calendar, email, and a note-taking app all open simultaneously, making it easy to manage your tasks and routines without constantly switching between apps. Media and Reading: The large, high-resolution screen is a joy for consuming content. Whether you're watching movies, reading articles, or browsing photos, the experience is far more immersive than on any phone. Flexibility (Literally): The ability to use the device as a standard phone when folded and a mini-tablet when unfolded provides a level of versatility that no single-screen phone can match. It adapts to your needs, whether you're taking a quick call or settling in for a long work session. Galaxy AI: A Seamless and Smarter Experience
While the iPhone 16 Pro Max includes its own AI capabilities, Galaxy AI on the Fold 7 goes a step further by deeply integrating AI into your daily routines. This isn't just about a few clever features—it's about a more intuitive and automated user experience.
Routine Automation: Galaxy AI proactively learns your habits and automates tasks. For example, it might automa
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has many improvements
on August 20, 2025
Posted by: Khoangkhac118
[This review was collected as part of a promotion.] Galaxy Al Z fold 7 has many improvements such as a bigger screen size and making thinner. The graphic is amazing experienced zero lag on high resolution video and games. It has the best camera, the Picture quality other phone can't compare. I live the nightshot mode where there's no light and flash is not even on but the picture came out like a shot you took during day time.
Value
5
Written by a customer while visiting Samsung US