Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.7
(6,859 Reviews)
Rating breakdown 6,859 reviews
5 Stars
5,664
4 Stars
873
3 Stars
175
2 Stars
50
1 Star
97
87%of customers recommend this product.
(
651 out of
749)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
5
So thin and niceee
on November 6, 2025
Posted by: Mara33884
[This review was collected as part of a promotion.] I wasn't sure what to expect with this cell but holy smokes this is just another lifestyle. I love the big screen when opened. It's amazing to see how beautiful and perfect pictures are. It's unreal. The plus is how thin it is not bulky at all
Value
5
Response from Samsung USBy R&R, November 6, 2025
Hey Mara33884, your enthusiasm really shines through! The Galaxy Z Fold7’s sleek design, large display, and stunning photo quality are some of the features that stand out after trying the Galaxy Z Fold7. It’s always special when a phone feels like a lifestyle upgrade, just as you described. We appreciate you choosing Samsung.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on November 12, 2025
Posted by: Brown4life
[This review was collected as part of a promotion.] As a truck driver I find the large screen useful for GPS and music apps to be open at the same time.
Value
5
Response from Samsung USBy R&R, November 13, 2025
Hey Brown4life,
Thank you for your thoughtful review. Your use of the Galaxy Z Fold7 highlights its strengths well. The large display is ideal for multitasking, navigation, and keeping apps open side-by-side. It’s great to hear it supports your work on the go so seamlessly. Many users appreciate the balance of flexibility, ample screen space, and smooth mode transitions, qualities you also value. Your perspective gives valuable insights into what this Z Series generation offers. We appreciate your trust in Samsung for your daily needs.
-Ty
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Thank you for your thoughtful review. Your use of the Galaxy Z Fold7 highlights its strengths well. The large display is ideal for multitasking, navigation, and keeping apps open side-by-side. It’s great to hear it supports your work on the go so seamlessly. Many users appreciate the balance of flexibility, ample screen space, and smooth mode transitions, qualities you also value. Your perspective gives valuable insights into what this Z Series generation offers. We appreciate your trust in Samsung for your daily needs.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Performance lacked
on November 14, 2025
Posted by: Yash
from Detroit
The feel the phone performance is not that great. Also battery needs huge improvement. Not lasting even a day.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R, November 14, 2025
Hello there Yash,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold series, with its large inner display, sleek outer screen, and innovative multitasking features, is impressive. It’s wonderful to hear that the device’s look and feel made a strong impression on you. You also noted that the performance and battery life did not quite meet your expectations. Your feedback helps others understand the user experience depending on daily usage. With its advanced features and settings, you can optimize your device’s battery by customizing modes and routines and adjusting your usage. Please see the link below for tips on extending your battery life. Thanks again for your valuable insights — they contribute to the continuous improvement of Samsung devices.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold series, with its large inner display, sleek outer screen, and innovative multitasking features, is impressive. It’s wonderful to hear that the device’s look and feel made a strong impression on you. You also noted that the performance and battery life did not quite meet your expectations. Your feedback helps others understand the user experience depending on daily usage. With its advanced features and settings, you can optimize your device’s battery by customizing modes and routines and adjusting your usage. Please see the link below for tips on extending your battery life. Thanks again for your valuable insights — they contribute to the continuous improvement of Samsung devices.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Shaktiman
Verified Purchase:Yes
Battery is draining too quickly from day 1 of using the phone. It doesn't even last half a day
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 9, 2026
Hello Shaktiman,
Thank you for sharing your thoughts on the Galaxy Z Fold7. It is designed to offer a large, immersive display, multitasking capabilities, and strong performance throughout the day to support your needs from morning to night. With a higher battery capacity and smart charging technology, you can do more without worrying about battery life. Stay productive and entertained with a 4,400mAh (typical) dual battery featuring Super-Fast Charging, Fast Wireless Charging 2.0, and Wireless Power Share. Battery performance shows how features, apps, and screen usage interact during initial use, especially on a powerful foldable device. Your experiences help demonstrate how daily performance expectations shape the overall impression of the Fold series. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. It is designed to offer a large, immersive display, multitasking capabilities, and strong performance throughout the day to support your needs from morning to night. With a higher battery capacity and smart charging technology, you can do more without worrying about battery life. Stay productive and entertained with a 4,400mAh (typical) dual battery featuring Super-Fast Charging, Fast Wireless Charging 2.0, and Wireless Power Share. Battery performance shows how features, apps, and screen usage interact during initial use, especially on a powerful foldable device. Your experiences help demonstrate how daily performance expectations shape the overall impression of the Fold series. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Andrew
from Los Angeles
Verified Purchase:Yes
This phone is FINALLY what a fold phone should be. Its thin slick and feels amazing. Without even opening it, it's a full functioning phone. Don't even need to open it as much. Love love love. And the camera is amazing too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Hey Andrew,
Thank you for sharing your positive experience with the Galaxy Z Fold7. Its sleek design, impressive front display, and advanced camera system offer flexibility without compromising quality. Hearing that it feels complete even when folded showcases the careful engineering behind Samsung foldables. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your positive experience with the Galaxy Z Fold7. Its sleek design, impressive front display, and advanced camera system offer flexibility without compromising quality. Hearing that it feels complete even when folded showcases the careful engineering behind Samsung foldables. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Miss Cheryl J
Expertise:Expert
Verified Purchase:Yes
I was so excited to receive my Fold Z7! I can't wait until vacation so I can really continue to Explore with it! I would higher recommended it! Despite the fold it is not heavy at all. Thanks again Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Response from Samsung USBy R&R, March 4, 2026
Hello Miss Cheryl J,
We love hearing this! The Galaxy Z Fold 7 was designed with your lifestyle in mind, and knowing that it's serving you well makes our work even more rewarding. We can’t wait for you to discover all the features you can use on your vacation and fully enjoy the device. Be sure to check out how Galaxy AI can enhance your photos. Thank you for choosing Samsung. Together, we can create something amazing!
-Ty
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We love hearing this! The Galaxy Z Fold 7 was designed with your lifestyle in mind, and knowing that it's serving you well makes our work even more rewarding. We can’t wait for you to discover all the features you can use on your vacation and fully enjoy the device. Be sure to check out how Galaxy AI can enhance your photos. Thank you for choosing Samsung. Together, we can create something amazing!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
defective battery
on July 26, 2025
Posted by: Anna
1 star for now. Upgraded from fold 5 but I managed to be the lucky winner of pre-ordering a defective battery (in battery saving mode, it went from 48% to 16% after 6 hours) :( I need to be returning the product that I was very excited to receive.
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Anna. We appreciate you sharing your feedback regarding the battery performance. The Galaxy Z Fold7 is equipped with a powerful 4400 mAh battery, and with the Snapdragon® 8 Elite processor, it’s designed to deliver all-day usage. Our software enhancements help ensure hours and hours of playback time, allowing you to make the most of your device. We recommend checking out the link below for tips on how to increase your battery life! Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
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Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on January 15, 2026
Posted by: Bopson
Worst phone ever. Samsung now ha my phone for repairs for the second time is a few months. I have other phones that fall even more often than this but have not had issue is with them. The z fold 7 is not good
Response from Samsung USBy R&R, January 16, 2026
Hello Bopson,
Thanks for sharing your thoughts on the Galaxy Z Fold7. Foldable devices aim to balance innovation, performance, and versatility with a unique design. Feedback about durability and repair experiences highlights the importance of long-term reliability when choosing a primary device. Remember, Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. You can also opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. We appreciate your loyalty as a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thanks for sharing your thoughts on the Galaxy Z Fold7. Foldable devices aim to balance innovation, performance, and versatility with a unique design. Feedback about durability and repair experiences highlights the importance of long-term reliability when choosing a primary device. Remember, Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. You can also opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. We appreciate your loyalty as a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US