Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
5
New Fold 7 Owner
on October 31, 2025
Posted by: ChrisF
[This review was collected as part of a promotion.] I am really enjoying my new Samsung Fold 7. I am coming from a Samsung Ultra S22 so it was time for an upgrade. I debated on going with the S25 Ultra or waiting for the S26 Ultra , but wanted to try something different. I really liked all the features the Fold 7 had to offer. The size of the S22 screen was nice but I like the fact the screen is a little smaller on the fold 7 when folded for normal use. I like the fact that I can unfold the phone and have a much bigger area to view in my free time. It gives me the freedom to watch any YouTube videos or watch sports on a bigger screen which is VERY NICE... I like all the different options of customization you can do to the phone and make it yours. I have only used a little bit of the Galaxy AI, but I am excited to use more of it. Hopefully, Galaxy AI will assist me with any difficult tasks I am trying to accomplish. I have owned the Samsung Fold 7 now for about 2 weeks and I am super happy I made the switch. I definitely recommend it to anyone looking for a new phone. It is definitely worth it!!!
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hey ChrisF,
We’re excited to hear how much you’re enjoying your new Galaxy Z Fold7. The larger viewing area and the ability to unfold into a bigger screen make a noticeable difference for videos, streaming, gaming, and everyday browsing. Many people who upgrade from standard smartphones love discovering new multitasking and customization options that the Z Series lineup offers. Thank you for choosing Samsung.
-Ty
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We’re excited to hear how much you’re enjoying your new Galaxy Z Fold7. The larger viewing area and the ability to unfold into a bigger screen make a noticeable difference for videos, streaming, gaming, and everyday browsing. Many people who upgrade from standard smartphones love discovering new multitasking and customization options that the Z Series lineup offers. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
It was good the first week then I had issues fixed
on November 4, 2025
Posted by: Sufthegoat
[This review was collected as part of a promotion.] I had issues with their phone whenever I close it, the pixels would go out. I sent it in to get this screen fixed. Still no warning, and they were able to fix it. Good phone but cases aren't good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Screen problems
on November 4, 2025
Posted by: Cris
Expertise:Intermediate
Very nice body design, but screen cracks so easy they need a better screen quality.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, November 5, 2025
Hola Cris,
Thank you for your feedback on the Galaxy Z Fold7. Its display is designed for durability, capable of supporting countless folds in daily use. The Galaxy Z Fold 7 includes a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. The inner display features a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, tested to endure everyday use. The Armor Flex Hinge is 27% thinner and 43% lighter, yet remains durable enough for the rated number of folds. If your screen cracks unexpectedly, please note that Samsung offers a warranty covering manufacturing defects in materials and craftsmanship for 12 months, as specified for each product. This warranty provides peace of mind by protecting your investment and ensuring the reliability and performance you expect from Samsung. We have partnered with uBreakiFix as an authorized repair center for diagnosis and repair services. Please contact our Samsung Support Team to learn more. Thank you for your review, and we appreciate your choice of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for your feedback on the Galaxy Z Fold7. Its display is designed for durability, capable of supporting countless folds in daily use. The Galaxy Z Fold 7 includes a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. The inner display features a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, tested to endure everyday use. The Armor Flex Hinge is 27% thinner and 43% lighter, yet remains durable enough for the rated number of folds. If your screen cracks unexpectedly, please note that Samsung offers a warranty covering manufacturing defects in materials and craftsmanship for 12 months, as specified for each product. This warranty provides peace of mind by protecting your investment and ensuring the reliability and performance you expect from Samsung. We have partnered with uBreakiFix as an authorized repair center for diagnosis and repair services. Please contact our Samsung Support Team to learn more. Thank you for your review, and we appreciate your choice of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for productivity, business and work
on November 6, 2025
Posted by: TimothyS
[This review was collected as part of a promotion.] I just bought mine and it's really a productivity beast. Typing this on my new Samsung fold 7 and I must say I'm pretty impressed. I can do zoom calls and see presentations better. I also love that it greatly improved my media consumption as well as gaming experience. I love the design - super thin and light just a regular slab phone while being a pocketable tablet. I love the new AI features including the quick image edit which removes unwanted people/objects on your image. I love that i barely notice the crease and I'm super happy that I got this phone. The 8 inch screen is beautiful and really shows the sharpness of a photo you have taken. There's really a lot to love about this phone and if you're hesitating to buy one, don't! You'll definitely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device! Unique style.
on November 7, 2025
Posted by: rroyalty
[This review was collected as part of a promotion.] Very intuitive to use. Great overall. Top of the line!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Z Fold experience
on November 11, 2025
Posted by: MrZfold
[This review was collected as part of a promotion.] I love how it's thinner snd lighter weight the brightness is awesome the camera has gotten better.... But the one thing I miss the most is the Z Fold 7 no longer has support for an S pen which has honestly caused me to not play games on it as much as I had the previous folds. I hope in the future the support comes back for the S pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold7 is peak.
on November 15, 2025
Posted by: Dahake
[This review was collected as part of a promotion.] After many versions and iterations if the Fold phone, Samsung has hit the nail on the head with this one. For reference, my first foldable phone was the Fold5 and that was a great phone too. This time, the Fold7 just feels much more premium and high quality in my hands. It's a lot more thinner, the screen is larger, and light to hold. Opening and closing the folding screen is always so satisfying. And of course, the quality of the screens is amazing. Aside from that, the overall quality of the operating system and Samsung's software is fantastic. I've had a blast using the Galaxy AI features such as photo editing and search functions. I can't wait to see how Samsung continues to improve their platform. Overall, I feel this version of their Fold phone is just such a refined and exceptional product that I am glad I upgraded from my Fold5. I recommend anyone thinking about it to just go for it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Daily driver bliss
on November 17, 2025
Posted by: BlueBug
[This review was collected as part of a promotion.] The z fold 7 is the greatest phone ever made. I use the cover screen about half the time and it's easy to use while still being an enjoyable one handed experience. The main screen is the best time I've ever had on a phone. The perfect size for YouTube using multi-window apps and gaming. The processor and ram are plenty fast and the camera is above average in most settings other than low-light. Galaxy Ai - especially within the camera app is incredible. Call assist has saved the day more times than I can count! Battery life is amazing lasting an entire day with heavy use and charging to 100% quickly.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hello BlueBug,
Thank you for sharing such a thoughtful review of your Galaxy Z Fold7 experience. It’s clear you’re really maximizing both displays, including the one-handed ease of the cover screen and the full multitasking capabilities of the main screen. That combination of productivity and entertainment truly makes the Fold series special. Your comments on performance, Galaxy AI features, and especially Call Assist demonstrate how naturally the phone integrates into your daily life. And even with your mention of low-light moments, it’s great to see how well the camera performs in all your uses. We enjoy seeing the Z Fold7 become a dependable all-day companion for you. Thank you for being part of the Samsung community.
-Ty
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Thank you for sharing such a thoughtful review of your Galaxy Z Fold7 experience. It’s clear you’re really maximizing both displays, including the one-handed ease of the cover screen and the full multitasking capabilities of the main screen. That combination of productivity and entertainment truly makes the Fold series special. Your comments on performance, Galaxy AI features, and especially Call Assist demonstrate how naturally the phone integrates into your daily life. And even with your mention of low-light moments, it’s great to see how well the camera performs in all your uses. We enjoy seeing the Z Fold7 become a dependable all-day companion for you. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US