Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.7 out of 5
4.7
(4,830 Reviews)
Open Ratings Snapshot
Rating breakdown 4,830 reviews
5 Stars
4,039
4 Stars
551
3 Stars
125
2 Stars
32
1 Star
83
88%of customers recommend this product. 
(
631 out of 719
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
1 out of 5
1
Visual Artist with No S Pen!
on August 16, 2025
Posted by: S Pen Fan
No S Pen! Why Artists Need the S Pen
As an artist, the S Pen isn’t just a “nice-to-have” tool—it’s essential. A smartphone with S Pen support becomes a portable sketchbook, studio, and notepad in one.
1. Precision and Control
The S Pen provides fine pressure sensitivity and palm rejection, making it possible to sketch with line variation, shading, and detail that a finger or generic stylus simply can’t achieve. For artists who rely on expressive marks, this precision is non-negotiable.
2. Creative Workflow Anywhere
Ideas rarely wait for the studio. With the S Pen, artists can capture quick thumbnails, compositional notes, or color ideas on the go. Whether commuting, traveling, or between sessions with a model, it transforms idle moments into productive sketching opportunities.
3. Layered Productivity
Beyond drawing, the S Pen supports features like screen annotation, instant note-taking, and even cut-and-paste for reference images. This allows artists to quickly gather visual research, mark up photos, or draft workshop notes—all without carrying extra tools.
4. Professional Integration
For those teaching or presenting, the S Pen makes it seamless to annotate slides, demonstrate techniques live, or draw directly on digital references. It bridges traditional and digital practices, enhancing both instruction and communication.
5. A True Studio Companion
In the same way brushes are tailored for different strokes, the S Pen is tailored for creative intent. Without it, foldable devices become just large screens; with it, they become creative canvases.
Response from Samsung USBy R&R TeamAugust 18, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7! We're more than happy to see that you’ve discovered so many creative ways to utilize the S Pen. While the S Pen remains a valuable aspect of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest experience yet. We focused on maximizing portability to ensure that you can take your Galaxy Z Fold7 anywhere with ease. Your feedback helps us continue improving, and we appreciate your insights! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do not buy this phone!
on September 29, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
I rate it 1 star because it hasn't even been a month since I bought it and they already had to change the screen. For such an expensive phone and to already have these problems, it leaves a lot to say about the Samsung company, completely disappointed.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RSeptember 30, 2025
Hi Awilda castillo, Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Advanced Armor Aluminum frame and hinge, and an IP48 dust and water resistance rating. The foldability has been tested to withstand approximately 200,00 folds easily. We also recommend Samsung Care+ for added security, as accidents can happen- having Samsung Care+ provides unmatched peace of mind. All Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. For eligible devices, you can also choose to extend coverage with Samsung Care+ for additional protection and support. Thank you for your review and for choosing innovation with Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is so much thinner
on July 29, 2025
Posted by: NeroDaHero
[This review was collected as part of a promotion.] All of those phone holders and wireless charging slots that weren't designed for the thickness of a fold phone has finally been resolved. Its so much thinner then the fold 6, I am in awe everytime I grab it. Its fast, looks great, feels great, and the speakers are noticeably louder. Oh and the split screen/ multi screen doesnt feel wonky anymore.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Galaxy z fold7
on September 26, 2025
Posted by: Chrisking
[This review was collected as part of a promotion.] This galaxy is a no good phone it's constantly blinks out and always lacking the screen
Value
1 out of 5
1
Response from Samsung USBy R&RSeptember 26, 2025
Hello there Chrisking, Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate hearing from Fold users as it helps us understand their real-world experiences. Designed to bring a laptop-like experience into your pocket, with its large display, powerful multitasking capabilities, and advanced camera system, your feedback reminds us how important it is to keep evolving the Fold series to meet everyday needs. Please note, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Additionally, for eligible devices, you can choose to add extra coverage through Samsung Care+, which offers continued protection and support. We have partnered with uBreakiFix as an authorized repair location. With over 600 locations across the US, you're sure to find one nearby. Our Samsung Support Team is here to assist in any way. Thanks again for being part of the Galaxy community and sharing your perspective. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on July 28, 2025
Posted by: Fishingman1
[This review was collected as part of a promotion.] I use my device for everything, it's part of my daily routine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love the Z 7 fold!
on July 29, 2025
Posted by: Zannie
[This review was collected as part of a promotion.] I haven't been able to put it down since I've gotten it it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product, needs S Pen
on July 29, 2025
Posted by: Drinok
[This review was collected as part of a promotion.] Long time samsung just. Phone fixed all the issues that fold 3 had. Wish it had S Pen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best phone I ever had.
on July 30, 2025
Posted by: Samsungshopper
[This review was collected as part of a promotion.] The best device for streaming, gaming, movies, sports, work, school and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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