Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
5
The product is a huge upgrade from the fold 5.
on July 31, 2025
Posted by: Obsidian
[This review was collected as part of a promotion.] I waited to upgrade my fold 5 and was impressed with the stark difference on my new Fold 7. It is a very big improvement in almost every feature, from the folding and hinge, to the battery and every day use. My biggest critic so far is that It is not compatible with the s pen my previous phone had.
I was a bit skeptical of Galaxy AI, but was impressed with its features and accessibility on my Fold 7. It helps with getting the perfect shot with exceptional lighting and color.
Value
5
Response from Samsung USBy R&R Team, July 31, 2025
Thank you for your insights on the Galaxy Z Fold7, Obsidian! We're glad to see that you’re experiencing the impressive advancements in the folding mechanism, hinge, battery life, and overall usability. The enhancements in these areas truly reflect our commitment to providing a premium folding device. We appreciate your feedback regarding the S Pen compatibility. While the Z Fold7 does not support the S Pen from previous models, we are always looking into ways to enhance our device ecosystem for a more integrated experience. Since the S Pen is not available on this iteration, the Fold7 is significantly thinner and lighter than its predecessors, making it more portable and pocketable. It’s awesome to see that Galaxy AI has made a positive impression on you! Its capabilities in photography, including optimizing lighting and color, are designed to help you capture stunning images effortlessly. We value your perspective and look forward to continuing to innovate for our users! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is a game changer.
on August 18, 2025
Posted by: SL6783
[This review was collected as part of a promotion.] I've been using my Galaxy Fold 7 and it's been an absolute pleasure. The Galaxy AI features have truly streamlined my daily routine, making tasks feel effortless. I use it constantly for work, like when I'm streaming video calls or reviewing documents. It’s also my go-to for entertainment—whether I'm catching up on a movie or gaming on the go, the experience is fantastic. The large screen is incredible for multitasking and really elevates everything I do, from planning my day to simply browsing the web.
Value
5
Written by a customer while visiting Samsung US
Posted by: Isaac
from Lakeland, Fl
Expertise:Intermediate
Verified Purchase:Yes
Great phone. The large front and unfolded dispaly is perfect. Light weight for the size is nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of my phone.
on September 16, 2025
Posted by: Cedric2574
[This review was collected as part of a promotion.] I love the fact I can unfold my phone and play games or watch Netflix. I also love that without a case when folded its still thinner than some other phones.
I have just started learning how to use galaxy AI and I must say I am loving it.
I have just started learning how to use galaxy AI and I must say I am loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone ever, fold screen is so fragile
on October 3, 2025
Posted by: Rupeshk
[This review was collected as part of a promotion.] Worst phone ever, fold screen is so fragile. Not even covered under warranty. Waste of money.
Value
1
Response from Samsung USBy R&R, October 7, 2025
Good day Rupeshk, \nThanks for reaching out and sharing your thoughts about your Galaxy Z Fold7. Samsung offers a 12-month warranty covering manufacturing defects in materials and workmanship for each product. You can also opt for extended protection with Samsung Care+ on eligible devices, which provides additional coverage and support. If your screen is damaged, we have partnered with uBreakiFix as an authorized repair provider. You can visit any of their 600 locations nationwide for repairs. We're here to support you and appreciate your choice of Samsung.\nuBreakiFix\nhttps://www.ubreakifix.com/repairs/smartphones/samsung-galaxy\nSamsung Care+ \nhttps://www.samsung.com/us/support/samsung-care-plus/\nSamsung Warranty\nhttps://www.samsung.com/us/support/samsung-care/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Fold7, especially screens & light weight
on November 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold series since the Fold2, and the Fold7 takes the whole experience to a new level. It has practically replaced my laptop — I run my business, handle documents, video-conference, and multitask with ease thanks to the large inner display and smooth app continuity.
Galaxy AI is a true game-changer. I use it daily to edit images directly in the Gallery — removing objects, improving composition, and creating clean, pro-level visuals in seconds. This has saved me countless hours and lets me work on-the-go without needing Photoshop or a computer.
I also love being able to draft, summarize, and translate documents on the spot. Whether I’m traveling, in meetings, or planning projects, Galaxy AI keeps me productive anywhere.
Outside of work, the Fold7 is my entertainment hub: I stream Netflix, Amazon Prime and YouTube on the inner display, which feels like a mini tablet — still pocket-friendly but big enough to enjoy everything comfortably.
I still can't believe the lightness, while the build quality feels stronger than ever, the cameras are excellent, and battery life reliably carries me through long days.
My Fold7 has become the single device I rely on for work + personal life, and it’s the first phone that truly makes a laptop optional. I can’t imagine going back to a regular phone.
Galaxy AI is a true game-changer. I use it daily to edit images directly in the Gallery — removing objects, improving composition, and creating clean, pro-level visuals in seconds. This has saved me countless hours and lets me work on-the-go without needing Photoshop or a computer.
I also love being able to draft, summarize, and translate documents on the spot. Whether I’m traveling, in meetings, or planning projects, Galaxy AI keeps me productive anywhere.
Outside of work, the Fold7 is my entertainment hub: I stream Netflix, Amazon Prime and YouTube on the inner display, which feels like a mini tablet — still pocket-friendly but big enough to enjoy everything comfortably.
I still can't believe the lightness, while the build quality feels stronger than ever, the cameras are excellent, and battery life reliably carries me through long days.
My Fold7 has become the single device I rely on for work + personal life, and it’s the first phone that truly makes a laptop optional. I can’t imagine going back to a regular phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blew me away
on November 24, 2025
Posted by: JSmooth32
[This review was collected as part of a promotion.] I can honestly say I had high hopes for the phone, but to say it has exceeded my expectations.
Value
5
Response from Samsung USBy R&R, November 25, 2025
Hey JSmooth32,
We love hearing that your Galaxy Z Fold7 experience exceeded expectations. The blend of immersive display, smooth performance, and elegant design truly leaves a mark. It’s the kind of innovation that makes everyday moments more exciting. Thank you for choosing Samsung.
-Ty
Samsung Support
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We love hearing that your Galaxy Z Fold7 experience exceeded expectations. The blend of immersive display, smooth performance, and elegant design truly leaves a mark. It’s the kind of innovation that makes everyday moments more exciting. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Upgrade
on August 5, 2025
Posted by: Brian67
[This review was collected as part of a promotion.] I upgraded from the z fold 4 to the 7. The wider and thinner design is impressive. I use the phone for streaming videos andplayinggames. The camera upgrade is noticeable and I love using Galaxy AI to enhance my photos and removing background noise from sound recordings.
Value
5
Written by a customer while visiting Samsung US