Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Average customer rating
4.8 out of 5
4.8
(4,267 Reviews)
Open Ratings Snapshot
Rating breakdown 4,267 reviews
5 Stars
3,600
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product. 
(
457 out of 520
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Silver Shadow (AT&T)
Customer Rating
5 out of 5
5
Thank you Samsung
on October 18, 2025
Posted by: Eugene
from Florence, AZ, USA
Verified Purchase:Yes
I have many smartphones in my life.
In short this one is the best without any to comparison.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
World's Greatest Phone
on October 29, 2025
Posted by: BigLez
[This review was collected as part of a promotion.] This is by far, the best phone I've ever had! This sleek thin design is sexy!!! I have to catch myself while at work because I could play with this phone for hours...I just recently purchased and haven't begun to see all the great features it offers; when I do, I will be back!!!
Hands down-**********
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good overall!
on November 11, 2025
Posted by: LovesSPenusser
[This review was collected as part of a promotion.] It's much lighter than previous model(fold 6) and bigger screen. So I am very pleased with it. However, the battery life is not so good and there is no pen. I knew there was no pen when I purchased it, but as a previous user of ultra series, having no pen is little inconvenient. If you have to have a s pen... maybe ultra is better. I just wish that fold series make s pen at least outside screen
Value
4 out of 5
4
Response from Samsung USBy R&RNovember 14, 2025
Hey there LovesSPenusser,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lighter feel and larger display, which truly make the Fold series distinctive. Regarding the battery and S Pen, we recognize their importance, especially if you're accustomed to Ultra devices. The Fold series emphasizes portability and an immersive dual-screen experience, with each generation enhancing these features. Once you adapt to the Fold-style workflow, you'll find that everyday tasks become more convenient and versatile, making your experience smoother and more open. We value your presence in the Samsung family and your insightful feedback, which helps us continually improve.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the larger front screen!
on November 24, 2025
Posted by: AuntFancy
from Genoa, Nevada
Expertise:Intermediate
Verified Purchase:Yes
I use both inside and front equally now that the front screen is large enough to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has it all
on November 27, 2025
Posted by: Johnnyco
[This review was collected as part of a promotion.] Love the AI transcript over my voice mail, save me a lot time not hearing junk messages
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Hinge is the issue
on December 9, 2025
Posted by: Harry
from DC
Expertise:Expert
Verified Purchase:Yes
The hinge is visible even though i keep my phone open all day long.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&RDecember 12, 2025
Howdy Harry,
Thank you for your feedback on the Galaxy Z Fold7. The hinge was crafted for long-lasting durability and smooth operation over thousands of folds. Your insights assist us in refining the design to make each Fold more stylish while upholding its durability and innovative features. We appreciate you sharing your experience and being part of the Samsung community.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features.. loving the z fold experience
on December 10, 2025
Posted by: Harry
Absolutely amazed by the overall Z fold experience. Only downside is if battery lasted little longer... but again it charges fast.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do not buy this phone!
on September 29, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
I rate it 1 star because it hasn't even been a month since I bought it and they already had to change the screen. For such an expensive phone and to already have these problems, it leaves a lot to say about the Samsung company, completely disappointed.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RSeptember 30, 2025
Hi Awilda castillo, Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Advanced Armor Aluminum frame and hinge, and an IP48 dust and water resistance rating. The foldability has been tested to withstand approximately 200,00 folds easily. We also recommend Samsung Care+ for added security, as accidents can happen- having Samsung Care+ provides unmatched peace of mind. All Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. For eligible devices, you can also choose to extend coverage with Samsung Care+ for additional protection and support. Thank you for your review and for choosing innovation with Samsung. -Ty
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Written by a customer while visiting Samsung US
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