Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
3,561
4 Stars
476
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
423 out of
482)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Karla
from Spokane WA
Verified Purchase:Yes
I love my Z fold 7! My favorite cell phone for sure. I use it for business. I can use it folded closed or open to use more like a mini tablet. I also watch movies on it traveling. It's very thin and light weight. It's the perfect phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KBNM
from New Mexico
Verified Purchase:Yes
I like the phone but it has been difficult to learn how to get most out of it.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R, November 7, 2025
Hi KBNM,
Thank you for sharing your feedback on the Galaxy Z Fold7. Its strong performance and large, bright display are made to enhance your work and streaming experience. As you explore the many advanced features, you may discover helpful shortcuts as you get used to the layout. Please see the links below to learn more about your Galaxy Z Fold7 and all its capabilities. We're glad to hear that the Fold7 suits your needs and continues to provide speed and functionality.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback on the Galaxy Z Fold7. Its strong performance and large, bright display are made to enhance your work and streaming experience. As you explore the many advanced features, you may discover helpful shortcuts as you get used to the layout. Please see the links below to learn more about your Galaxy Z Fold7 and all its capabilities. We're glad to hear that the Fold7 suits your needs and continues to provide speed and functionality.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
Discover the Power of AI on Samsung Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006885/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Hobs360
from Lancaster, Pa
Verified Purchase:Yes
The whole process was a breeze. Awesome phone! Great service!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, October 31, 2025
Hey Hobs360,
We’re excited to hear you’re enjoying your new Galaxy Z Fold7. A seamless setup and a strong first impression set the tone for everything the Fold experience offers. Thank you for sharing your thoughts and for being part of the Samsung community.
-Ty
Samsung Support
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We’re excited to hear you’re enjoying your new Galaxy Z Fold7. A seamless setup and a strong first impression set the tone for everything the Fold experience offers. Thank you for sharing your thoughts and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kissimmee florida
Expertise:Expert
Verified Purchase:Yes
In my opinion, it's been one of the best foldable phones they've made in terms of weight, software, memory, and size. They've improved a lot in every way. I'm a big fan of Samsung technology, but this phone has been something really great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 31, 2025
Greetings Mrventz,
Thank you for your insightful review of the Galaxy Z Fold7. It's clear that this generation stands out in weight, software, memory, and size, showcasing the unique qualities of the Fold series. The Fold7 has attracted many fans thanks to its slimmer profile and improved multitasking, fitting smoothly into your daily life. We’re pleased it has become one of your favorite Samsung products. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for your insightful review of the Galaxy Z Fold7. It's clear that this generation stands out in weight, software, memory, and size, showcasing the unique qualities of the Fold series. The Fold7 has attracted many fans thanks to its slimmer profile and improved multitasking, fitting smoothly into your daily life. We’re pleased it has become one of your favorite Samsung products. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with an even better screen
on November 1, 2025
Posted by: Atothej15
[This review was collected as part of a promotion.] The innovative folding design offers a truly unique and expansive viewing experience. Multitasking becomes incredibly seamless, allowing for enhanced productivity on the go. Its advanced camera system captures stunningly detailed photos and videos in any lighting condition. The device's durability has been thoughtfully engineered for everyday use. Overall, this technological marvel redefines what a smartphone can be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek design, one major (tiny) flaw.
on November 4, 2025
Posted by: TeeRock
[This review was collected as part of a promotion.] The overall design of the phone is super sleek, thin and modern. However, my one and biggest gripe with this phone is how hard it is to open the phone when its closed, specially if you don't have a case that you can use to grip your hands on.
Magsafe or magents on the back would've been a huge plus for me, qi 2 standard that is.
Magsafe or magents on the back would've been a huge plus for me, qi 2 standard that is.
Value
4
Response from Samsung USBy R&R, November 4, 2025
Hello There,
Thanks for sharing your experience with the Galaxy Z Fold. It’s great to hear that you notice improvements in the new design, which feels lighter and slimmer. We understand your concerns about the closing mechanism. The spring was designed to be tighter for a sleeker look and added security, ensuring your device stays closed and requires manual opening to prevent accidental unfolding. We also appreciate your feedback on the MagSafe feature. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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Thanks for sharing your experience with the Galaxy Z Fold. It’s great to hear that you notice improvements in the new design, which feels lighter and slimmer. We understand your concerns about the closing mechanism. The spring was designed to be tighter for a sleeker look and added security, ensuring your device stays closed and requires manual opening to prevent accidental unfolding. We also appreciate your feedback on the MagSafe feature. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Worthless without the SPEN
on November 4, 2025
Posted by: Sad samsung user
from Charlotte, NC
Expertise:Expert
IM SO DEPRESSED. I love this phone and I have loved samsung for years. The removing of the S pen functionality is killing me. But the whole point of getting a phone that turns into a tablet is to draw, sketch, work, and TAKE PHOTOS. The device is not worth the cost without the pen. Features here vs the s series are minimal except for the large screen that makes using multiple apps at the same time easier.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
4
Value
1
Response from Samsung USBy R&R, November 4, 2025
Hello There,
Thank you for reaching out and sharing your feedback on the Galaxy Z Fold7. We appreciate you taking the time to clearly communicate your thoughts on the new design and layout. Our aim with the Z Fold7 update has been to provide simpler functionality and more seamless navigation. Your insights are valuable as they help us understand how users interact with their devices. We are continually innovating and strive to include advanced features in each device series. Your feedback will be forwarded to the design team. Thank you for reaching out and for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for reaching out and sharing your feedback on the Galaxy Z Fold7. We appreciate you taking the time to clearly communicate your thoughts on the new design and layout. Our aim with the Z Fold7 update has been to provide simpler functionality and more seamless navigation. Your insights are valuable as they help us understand how users interact with their devices. We are continually innovating and strive to include advanced features in each device series. Your feedback will be forwarded to the design team. Thank you for reaching out and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on November 4, 2025
Posted by: MikeInFL
[This review was collected as part of a promotion.] This is my first foldable and I have been waiting to get one, and with the z Fold 7, Samsung has hit it out of the park. They were always compromises in previous generations, but this phone is the complete package. It is so easy to multitask, and multimedia on this phone is amazing. The crease is virtually non-existent, the phone is fast, and the cameras are finally on par with the ultra series. The Galaxy AI is fun to play with and could be used for productivity as well. Overall, this is an amazing phone. I would highly recommend that you get insurance for it though, because it can be very expensive to fix if it breaks.
Value
5
Written by a customer while visiting Samsung US