Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
3,561
4 Stars
476
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
423 out of
482)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
So light and still solid. Hardly no bump in screen
on October 22, 2025
Posted by: Bryce
from Tampa, Florida
Expertise:Intermediate
Verified Purchase:Yes
This phone is much better than I thought it would be. I traded in my Fold 4 for this Fold 7 and was surprised at the lightness of the phone and yet it is still very solid and very high performance. I am disappointed that they did not include the LED cover over the big screen camera as in earlier versions. I now have to see a dark spot on the big screen when watching a movie or video. The ripple in the big screen at the folded area is much better than the earlier versions. I hardly notice it whereas the others was a noticeable bump. I am very happy with this phone so far. Let's see if the screen laminate holds up after a year or so. The earlier versions bubbled after a few months.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Avinash
Verified Purchase:Yes
Not as i expected. The phone is very delicate would llike to go for S25 ultra instead. Any ways iits ok with this phone
Response from Samsung USBy R&R, October 23, 2025
Hey Avinash,
Thanks for sharing your thoughts on the Galaxy Z Fold7. This device truly lives up to its reputation for surprises, with durability that is hard to match. The Galaxy Z Fold7 features a screen rated for up to 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both slimmer and lighter. Its inner screen boasts a shock-resistant design inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for resilience. The Armor Flex Hinge is 27% thinner and 43% lighter, yet still durable enough to withstand the rated number of folds. While the Galaxy S25 Ultra is a strong choice, the Galaxy Z Series stands out, offering innovation, an improved UI, and features not available on many other devices. We appreciate your feedback and thank you for choosing Samsung’s innovative solutions.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy Z Fold7. This device truly lives up to its reputation for surprises, with durability that is hard to match. The Galaxy Z Fold7 features a screen rated for up to 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both slimmer and lighter. Its inner screen boasts a shock-resistant design inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, all tested for resilience. The Armor Flex Hinge is 27% thinner and 43% lighter, yet still durable enough to withstand the rated number of folds. While the Galaxy S25 Ultra is a strong choice, the Galaxy Z Series stands out, offering innovation, an improved UI, and features not available on many other devices. We appreciate your feedback and thank you for choosing Samsung’s innovative solutions.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
No S Pen? No Problem.
on October 22, 2025
Posted by: FanOfTheHotness
[This review was collected as part of a promotion.] At first, I thought the lack of an S Pen would make this a huge "no deal." But, my opinion has changed. This can be seen on the market too. So many Z Fold 7 sales. I'd use the S Pen to assist in refining my drawings or when using Galaxy AI, but the AI is so good the drawing SNAPS to whatever I'm trying to erase. It just knows. It just works. It's amazing. The weight and thinness of the device is amazing too. You won't regret it. No S Pen? No Problem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold7, a truly astounding phone.
on October 22, 2025
Posted by: Lovethisphone
[This review was collected as part of a promotion.] I have used this phone for 2 weeks now, and it's absolutely phenomenal. Ive used it to stream, game, emulate, and multitasking. I love it. Galaxy AI has also been really useful, and has been nice to have. Ive really enjoyed this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super thin
on October 23, 2025
Posted by: Xanz277
[This review was collected as part of a promotion.] Galaxy ai is amazing so many useful features especially translate live and over the phone. Its makes conversation with non english speakers so easy. I upgraded from the fold 4 and the difference feels so advanced waiting to upgrade was worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way better then the fold 4
on October 23, 2025
Posted by: Aspect
[This review was collected as part of a promotion.] I've been using the fold 7 for about 2 months so far. And its been a huge upgrade from the fold 4. The front screen is now a normal sized screen. And the big screen is even bigger. So far I have 0 complaints. I would highly recommend this phone if you want a mini tablet and phone in one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone but lacks battery
on October 23, 2025
Posted by: Slipfoot1970
[This review was collected as part of a promotion.] Good Phone. I like the Galaxy AI built in and the larger screen size when I am reading. But the battery life is just insufficient. I have to walk around with a power bank if I am out and about all day.
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hello Slipfoot1970,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Weeelllll....
on October 24, 2025
Posted by: deelyf
[This review was collected as part of a promotion.] I do like the style and design of this version the fold 7. I've had every model that Samsung has offered. My 4 star rating is simply for the audio output, specifically the speaker phone. I the volume is lower or not as clear than the fold 6.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hey there deelyf,
Thank you for your continued loyalty to the Galaxy Fold series. We're glad to hear you appreciate the design and evolution of the Fold7. Your feedback regarding the speaker performance contributes to our ongoing innovation, as we aim to provide immersive sound quality and improved craftsmanship that embody the Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued loyalty to the Galaxy Fold series. We're glad to hear you appreciate the design and evolution of the Fold7. Your feedback regarding the speaker performance contributes to our ongoing innovation, as we aim to provide immersive sound quality and improved craftsmanship that embody the Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US