Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,221 Reviews)
Rating breakdown 4,221 reviews
5 Stars
3,561
4 Stars
476
3 Stars
96
2 Stars
21
1 Star
67
88%of customers recommend this product.
(
423 out of
482)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Best Fold So Far
on October 14, 2025
Posted by: Fandroid7
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is an incredible device that truly earns five stars. Its large display makes streaming and browsing amazing, while Galaxy AI enhances everything from multitasking to productivity. Despite its foldable design, it’s surprisingly easy to use and manage every day, switching smoothly between phone and tablet modes. Powerful, smart, and beautifully designed—the Fold 7 is the perfect all-in-one phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jaycee
Verified Purchase:Yes
Very good product. I really likes the way it looks and feels. My only wish is if they had brighter colors like a white or cream or orange.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Tech Guru
Expertise:Expert
Verified Purchase:Yes
This phone is a productivity specialist. I can effectively use desktop view for the applications needed and multitask easily. It was also my tablet during my 8 hour plane trip. The only thing I feel it's missing is the Ultra Cameras. I had the S24 Ultra and those cameras were better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 17, 2025
Posted by: Lokb
Excellent phone with great camera and battery life
Written by a customer while visiting Samsung US
Posted by: Nchinchin
Verified Purchase:Yes
I love the Z Fold7. It is thin, has some great features and the camera is awesome. I am glad I made this purchase. I traded in a Z Fold4
Written by a customer while visiting Samsung US
Posted by: Gaminggeekfamily
Verified Purchase:Yes
Awesome phone definitely worth the wait. Not the durability of a slap phone but not bad
I would recommend this to a friend!
Response from Samsung USBy R&R, October 28, 2025
Hey there Gaminggeekfamily,
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone except battery
on October 20, 2025
Posted by: GeonCarlos
from Los Angeles
Expertise:Intermediate
I love this phone is perfect in all aspects but the battery is awful. I would sacrifice having a bigger phone and heavier for a bigger battery that can handle a full day battery without having to recharge mid day. Aside from that the fold 7 is perfect. I love it.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 28, 2025
Hey there GeonCarlos,
Thank you for sharing your thoughts on your Galaxy Z Fold7, especially about the battery life. We value your feedback. Improved battery efficiency helps you stay connected longer, and we’re here to help you maximize it. You can achieve all-day battery life—it's just about optimizing your device’s battery. To do this, go to Settings, tap Battery, then scroll down to the graph and tap View details to see app usage information. Turn on Power saving mode to reduce your phone’s performance. Tap Power saving, then activate the switches next to your preferred settings. Put rarely used apps to sleep in the background to save battery. Tap Background usage limits, then adjust these options:
- Put unused apps to sleep automatically if they haven't been used for a while.
- Never auto sleep apps—you can choose which apps won't auto sleep.
- Sleeping apps—that won't run in the background; view your current sleeping apps here.
- Deep sleeping apps—they won't run in the background and will only activate when you open them.
Switch to the Light performance profile to prioritize battery life over processing speed. Go to Settings, tap Device care, then Performance profile, and select Light.
You can also optimize your device’s display for better battery life; more details are in the link below. We appreciate your feedback, and thank you for choosing innovation with Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7, especially about the battery life. We value your feedback. Improved battery efficiency helps you stay connected longer, and we’re here to help you maximize it. You can achieve all-day battery life—it's just about optimizing your device’s battery. To do this, go to Settings, tap Battery, then scroll down to the graph and tap View details to see app usage information. Turn on Power saving mode to reduce your phone’s performance. Tap Power saving, then activate the switches next to your preferred settings. Put rarely used apps to sleep in the background to save battery. Tap Background usage limits, then adjust these options:
- Put unused apps to sleep automatically if they haven't been used for a while.
- Never auto sleep apps—you can choose which apps won't auto sleep.
- Sleeping apps—that won't run in the background; view your current sleeping apps here.
- Deep sleeping apps—they won't run in the background and will only activate when you open them.
Switch to the Light performance profile to prioritize battery life over processing speed. Go to Settings, tap Device care, then Performance profile, and select Light.
You can also optimize your device’s display for better battery life; more details are in the link below. We appreciate your feedback, and thank you for choosing innovation with Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Google to Samsung; The journey I needed
on October 21, 2025
Posted by: Libra420T
[This review was collected as part of a promotion.] This is the most game-changing device that I have ever purchased. Years prior I was a OnePlus user, then I moved over to the Google pixel series. Now coming to Samsung specifically the Galaxy Z fold 7 has been an overwhelming experience for only the Good.
Speaking of good, good luck is such an essential app that comes from Samsung. Not to mention the Galaxy AI and all the features that come with it. I truly appreciate this.
Speaking of good, good luck is such an essential app that comes from Samsung. Not to mention the Galaxy AI and all the features that come with it. I truly appreciate this.
Value
5
Written by a customer while visiting Samsung US