Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,199 Reviews)
Rating breakdown 4,199 reviews
5 Stars
3,541
4 Stars
475
3 Stars
95
2 Stars
21
1 Star
67
87%of customers recommend this product.
(
412 out of
471)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Posted by: Willyum
from Kansas
Expertise:Expert
Verified Purchase:Yes
I love everything about the phone except the battery. I have to charge it between 2 and 3 times a day. I got it because I own a bakery and need to use multiple apps at the same time. Sadly I feel tethered to the outlet now. My s24 ultra went 2 days without a charge with the same usage.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hiya Willyum,
Thank you for sharing your thoughts on your Galaxy Z Fold7. It's common to notice your battery draining throughout the day, culminating in the 15% warning. We understand and want to help with some troubleshooting tips to keep your device working smoothly and avoid constant searches for chargers. Remember, moving from the S24 Ultra to the Z Fold means powering up 3 screens instead of one. Adjusting your screen brightness to a moderate level can help conserve battery while still maintaining visibility. You can also optimize your battery usage by going to Settings > Battery. Review app activity via the graph and 'View details.' Enable Power saving mode to limit performance—just tap Power saving and select your preferred settings. Put infrequently used apps to sleep to prevent unnecessary drain: go to Background usage limits, then set apps to sleep, exclude certain apps from auto-sleep, and view current sleeping apps. Deep sleeping apps won’t run in the background until reopened. Switch to Light performance profile for better battery life: go to Settings > Device care > Performance profile and choose Light. For more tips on extending battery life, see the linked article below. If you need further help, contact our Samsung Support Team via phone, chat, or the Members app on your device. We genuinely appreciate your trust and your role in the Samsung community. Thank you for being a valued member.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7. It's common to notice your battery draining throughout the day, culminating in the 15% warning. We understand and want to help with some troubleshooting tips to keep your device working smoothly and avoid constant searches for chargers. Remember, moving from the S24 Ultra to the Z Fold means powering up 3 screens instead of one. Adjusting your screen brightness to a moderate level can help conserve battery while still maintaining visibility. You can also optimize your battery usage by going to Settings > Battery. Review app activity via the graph and 'View details.' Enable Power saving mode to limit performance—just tap Power saving and select your preferred settings. Put infrequently used apps to sleep to prevent unnecessary drain: go to Background usage limits, then set apps to sleep, exclude certain apps from auto-sleep, and view current sleeping apps. Deep sleeping apps won’t run in the background until reopened. Switch to Light performance profile for better battery life: go to Settings > Device care > Performance profile and choose Light. For more tips on extending battery life, see the linked article below. If you need further help, contact our Samsung Support Team via phone, chat, or the Members app on your device. We genuinely appreciate your trust and your role in the Samsung community. Thank you for being a valued member.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great pics abd videos,zoom could use improvement
on October 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Ai has reassured me with mankind and how they are here to advocate for us all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features and is pretty easy u
on October 12, 2025
Posted by: Pete117
[This review was collected as part of a promotion.] I love this new phone and Galaxy AI is great. helps me write my contracts for work, it helps me navigate through all the features on the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z fold 7!
on October 12, 2025
Posted by: CattTheAppJunkie
[This review was collected as part of a promotion.] I use my z fold 7 for everything from phone, camera to streaming television programs. The camera is great just using basic features but I'm discovering that there are a lot more features that I haven't even used yet. I particularly like the steadying feature of the camera, it makes my videos so much better. I'm also enjoying the MagSafe capabilities. Magnetic charging is easy and the magnetic cases make everything simple to use. I absolutely love everything about this phone. I just got it, so I'm still in the learning phase of all the features it possesses. I've delved into the Galaxy AI and find it very user-friendly. I use it more and more every day. I also use my z fold 7 for gaming and the storage capacity is sufficient for all of my gaming and application needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't wait for my new Galaxy Z fold to arrive.
on October 12, 2025
Posted by: lwharrell
[This review was collected as part of a promotion.] The new Galaxy Z fold phone is sleek, lightweight and designed well. It has no crease down the middle for the screen. With the new Galaxy AI apps and it is very useful and convenient especially for content creation.. I LOVE A.I. AS I WILL LOVE MY NEW Z FOLD!
Value
5
Written by a customer while visiting Samsung US
Posted by: George
Verified Purchase:Yes
Perfect phone for someone that likes watch videos and uses the phone for work as welll.
Written by a customer while visiting Samsung US
Customer Rating
5
An upgraded foldable experience
on October 13, 2025
Posted by: TheOneNOnlyQ
[This review was collected as part of a promotion.] The Galaxy Fold 7 nails it. The form factor feels just right—comfortable folded or unfolded. Both screens are gorgeous, with vibrant colors that make everything pop. Performance is buttery smooth with no stutters, and Galaxy AI’s interpreter is already proving to be a game‑changer. I can’t wait to use it on my next trip abroad.
The camera may not be for pixel peepers, but for everyday shots it’s excellent—I haven’t been disappointed once. Overall, this phone delivers on design, speed, display, AI, and camera. Easily a 5‑star device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Z Fold 7
on October 13, 2025
Posted by: Swvgzoo
[This review was collected as part of a promotion.] Review: Samsung Galaxy Z Fold 7 – The Evolution Becomes a Revolution
The Samsung Galaxy Z Fold 7 is not just the best foldable phone ever made—it is the best flagship phone, period. After years of refinement, Samsung has finally delivered the perfect synthesis of a traditional phone and a tablet, creating a device that feels wonderfully ordinary when closed, and radically essential when open. This is the moment the foldable form factor graduates from niche enthusiast device to mainstream powerhouse.
📐 The Design: A Near-Impossible Feat
The defining feature of the Z Fold 7 is its architecture. Samsung has achieved a feat of engineering that has to be felt to be believed:
Unbelievably Thin and Light: At just 8.9mm folded and a mere 215 grams, the Z Fold 7 is thinner and lighter than many traditional slab flagships. It slips into a pocket or purse with ease, shedding the "bulky" reputation that plagued its predecessors.
The Perfect Cover Screen: The exterior display is finally wider and more natural. You no longer have to unfold the device for simple tasks; the 6.5-inch cover screen feels like a premium, single-handed device in its own right, making it a truly two-in-one phone.
The Vanishing Crease: Thanks to a new, ultra-durable hinge and internal structure, the crease on the massive 8-inch main display is minimized to the point of being nearly unnoticeable under normal use. The main screen is brighter, more responsive, and the most immersive mobile display available.
The Samsung Galaxy Z Fold 7 is not just the best foldable phone ever made—it is the best flagship phone, period. After years of refinement, Samsung has finally delivered the perfect synthesis of a traditional phone and a tablet, creating a device that feels wonderfully ordinary when closed, and radically essential when open. This is the moment the foldable form factor graduates from niche enthusiast device to mainstream powerhouse.
📐 The Design: A Near-Impossible Feat
The defining feature of the Z Fold 7 is its architecture. Samsung has achieved a feat of engineering that has to be felt to be believed:
Unbelievably Thin and Light: At just 8.9mm folded and a mere 215 grams, the Z Fold 7 is thinner and lighter than many traditional slab flagships. It slips into a pocket or purse with ease, shedding the "bulky" reputation that plagued its predecessors.
The Perfect Cover Screen: The exterior display is finally wider and more natural. You no longer have to unfold the device for simple tasks; the 6.5-inch cover screen feels like a premium, single-handed device in its own right, making it a truly two-in-one phone.
The Vanishing Crease: Thanks to a new, ultra-durable hinge and internal structure, the crease on the massive 8-inch main display is minimized to the point of being nearly unnoticeable under normal use. The main screen is brighter, more responsive, and the most immersive mobile display available.
Value
5
Written by a customer while visiting Samsung US