Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8
(4,152 Reviews)
Rating breakdown 4,152 reviews
5 Stars
3,506
4 Stars
469
3 Stars
92
2 Stars
21
1 Star
64
87%of customers recommend this product.
(
401 out of
459)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
3
Amazing hardware, features and quality. Software i
on October 3, 2025
Posted by: Roseyishere
[This review was collected as part of a promotion.] Samsung must work much more closely with Google and not try and compete by improving apps, rather they need to extend them. The hardware is fantastic, but their application software is always two steps behind.
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hi Roseyishere, \nThank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. We appreciate your feedback and how our collaboration with Google has influenced your experience. We are continuously working with software developers to enhance the software functions you depend on. Since this is an ongoing process, we all work together to improve. Your feedback points out areas where we can develop further. We're glad to hear that your device’s structure works well for you. Voices like yours enable us to keep improving, and we thank you for choosing Samsung and our innovative approach. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Fold7 vs S22 Ultra
on October 4, 2025
Posted by: Unknown
[This review was collected as part of a promotion.] I went from an S22 Ultra to the Fold7 and it has been a wonderful change. There is one thing I do not like. I am used to the big screen (front screen for the fold) I feel like with the fold my hands are cramped when trying to type. It feels like trying to use 2 hands to type using the front screen is too much (that is just the habit I developed with the bigger screen).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then the of 6 model
on October 4, 2025
Posted by: Cellphonelover
[This review was collected as part of a promotion.] Feels better in the hand. Screen really solid. Tablet use when open is a game changer for me. Very good item.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick and durable
on October 4, 2025
Posted by: CamdenA
[This review was collected as part of a promotion.] I've received the Z folder 7 for free and I've loved the phone. I use it as my work phone and my customers love to mess around with it. It's great if you ever need a larger screen for reading or signing documents and all the Ai features I love from my s25+ are available on the fold as well. Iblove how thenphone feels in my had and thanks to the improvements to their hing system I don't worry about taking the phone to the work site where former models would've been in danger from the dust and dirt
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cloud in Your Hand
on October 4, 2025
Posted by: Marissa
[This review was collected as part of a promotion.] This new samsung galaxy z fold 7 is nothing short of AMAZING!!! it is so slim and fits in you hand ,pocket and purse with ease. I also love that is is very lightweight. I am truly a samsung loyalists. Android for LIFE!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Size Matters
on October 5, 2025
Posted by: Sidewinder10
[This review was collected as part of a promotion.] I love the size of the screen when opened. It is big enough to watch a movie or stream videos. Using Galaxy AI help show all the features of the Z-Fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I miss the s-pen
on October 5, 2025
Posted by: BrewmasterB
[This review was collected as part of a promotion.] I had a fold in the past and recently switched from an s24 ultra. While I love this phone and the new galaxy Ai, I really miss the s-pen functionality. Even if it was sold separately I would have given 5 *
Value
4
Written by a customer while visiting Samsung US
Posted by: Angele
from Louisiana
Verified Purchase:Yes
I like the slim took it don't feel bulky while in hand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US