Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(7,346 Reviews)
Rating breakdown 7,346 reviews
5 Stars
6,043
4 Stars
963
3 Stars
190
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5
Returning customer
on September 1, 2025
Posted by: phoneman
[This review was collected as part of a promotion.] Great phone, great Gen AI, love Samsung products but phones are out of competition.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Charlotte Nc
Expertise:Expert
Verified Purchase:Yes
Great phone i had the Z fold 5 and didnt thi g they could do better but i was wrong. Its lighter with a bigger screen.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Emmett Otter
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Unimaginably thin. When closed, it's basically as thin as a regular non-folding phone! Works perfectly when closed, and when I want a bigger view I just open it up and it's a tablet in my hands!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Juan
Expertise:Intermediate
Verified Purchase:Yes
Great device, Samsung forever, i am a fan of their product
Written by a customer while visiting Samsung US
Posted by: ATphilly
from Philadelphia
Expertise:Expert
Verified Purchase:Yes
Great phone. Excellent camera and screens. Love the touch unlock feature. This phone has everything.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your review of the Galaxy Z Fold7! It’s great to know you’re enjoying the phone's features, especially the camera and screen. The camera system is impressive, with five cameras that really enhance your photography. The new 200MP wide-angle lens, also featured on the Galaxy S25 Ultra, allows you to capture stunning details in any lighting. Plus, with the ProVisual Engine, your photos will be clear and vibrant, whether you’re in bright light or low light. We're glad you appreciate the touch unlock feature as well! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Setal
from Nj
Expertise:Expert
Verified Purchase:Yes
Phone is too slow and and screen freezes on regularly
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Setal. We hate to see that you're experiencing slow performance and screen freezes with your phone.We're glad you reached out and we're here to help. The first step we recommend is to make sure your phone and all apps are updated with the latest software. You can explore additional options to enhance performance through the link provided. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Colorado
Expertise:Expert
Verified Purchase:Yes
Perfection in every way except for an s pen. It doesn't matter how often you use it, when you're messing with Excel spreadsheet, you want one. You just took this from the world's most perfect business phone to the world's greatest multimedia phone. I hope that was your intention
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, James! We truly appreciate your feedback. We understand the vital role the S Pen plays for many users, especially when it comes to tasks like working with your Excel spreadsheets. While the S Pen remains a valuable part of the Galaxy lineup, our top priority with this latest iteration was delivering the lightest and thinnest Galaxy Z series experience yet. This focus on maximizing portability offers a new level of convenience and versatility that we believe enhances the overall user experience. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. We’re excited for you to explore all the possibilities the Galaxy Z Fold7 has to offer! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Glad that I upgraded. Fold phones only gets better
on September 1, 2025
Posted by: James
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Phone is solid. Tight and Thin. Display is wonderful
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US