Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.7
(5,783 Reviews)
Rating breakdown 5,783 reviews
5 Stars
4,797
4 Stars
705
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
2
Great phone, but hate the angel wings effect
on May 10, 2026
Posted by: NC Buyer
I enjoy the phone, with one exception. I hate the angel wings effect that occurs when the phone is closed due to the screens touching. I contacted Samsung about this issue and was referred to a third party for repair, but was told that Samsung made the phone so thin that there was no issue and to clean the screen frequently.
Overall, I wish I had kept my Z Fold 6
Response from Samsung USBy R&R, May 11, 2026
Hey there NC Buyer,
Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 7 is exceeding my expectations
on May 13, 2026
Posted by: Fold7Fan
[This review was collected as part of a promotion.] From the moment I picked it up, I knew the experience was going to be out of this world. From multitasking to all the customizations, this phone can handle everything smoothly. I can't imagine grabbing any other phone that isn't a foldable phone now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Amazing!
on May 14, 2026
Posted by: Jay12345
[This review was collected as part of a promotion.] I have had the last several foldable phones and they all have been awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold Yet
on July 25, 2025
Posted by: FoldAndACat
[This review was collected as part of a promotion.] Pros:
Very thin
Feels very solid
Screens are great
Performance is great
Galaxy AI features still among the better implementations
Battery life is ok considering the size, although I’m using it intensively at the moment, will probably be better day-to-day.
Feels very solid
Screens are great
Performance is great
Galaxy AI features still among the better implementations
Battery life is ok considering the size, although I’m using it intensively at the moment, will probably be better day-to-day.
Cons:
No Qi2 in 2025
Wish there was still Spen support because this feels like the best iteration for it and I find myself wanting to write on this screen.
No Qi2 in 2025
Wish there was still Spen support because this feels like the best iteration for it and I find myself wanting to write on this screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Flagship Reaches Maturity
on July 26, 2025
Posted by: Ghaks99
[This review was collected as part of a promotion.] I recently purchased the Galaxy Z Fold 7, and after spending some time with it, I can confidently say it’s one of the most refined foldables to date. Samsung has truly elevated both hardware and software — especially with the integration of Galaxy AI.
Galaxy AI: Smarter and More Useful Than Ever
The Gemini-powered screen analysis feature is incredibly helpful. Whether I'm reading documents, browsing websites, or viewing images, it can understand and summarize content or answer contextual questions instantly.
The object eraser tool in photos is seamless — it removes unwanted elements naturally without leaving visible traces. I no longer need third-party editing apps.
Voice recording to text with automatic summarization is another highlight. It’s perfect for meetings, interviews, or lectures, saving me hours of transcription and note-taking.
Cover Display Feels Like a Regular Smartphone
Unlike previous Fold models, the outer screen on the Z Fold 7 feels balanced and fully usable. It’s responsive, comfortable to use with one hand, and works just as well for everyday tasks like messaging, web browsing, and navigation — no compromise.
🎬 Unmatched Viewing Experience on the Main Display
Once unfolded, the large inner display shines. Watching videos, streaming content, or playing games feels immersive and cinematic. It’s also perfect for multitasking, allowing up to three apps at once with ease — ideal for productivity and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Had very convenient software and great quality!
on July 27, 2025
Posted by: Cdxp0097
[This review was collected as part of a promotion.] Great for anything and everything loved the screen size and quality and speed 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on July 27, 2025
Posted by: JU1CYJAK3
[This review was collected as part of a promotion.] Very smooth and easy to navigate. Wish the s pen was compatible, and if it means being sacrificed for a thinner and lighter device for now then yes! Regardless, definitely recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far it’s been great!
on July 27, 2025
Posted by: Longwaldo
Expertise:Intermediate
No issues , works flawlessly. First folding phone but has surpassed my expectations.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US