Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(3,910 Reviews)
Open Ratings Snapshot
Rating breakdown 3,910 reviews
5 Stars
3,293
4 Stars
448
3 Stars
85
2 Stars
21
1 Star
63
87%of customers recommend this product. 
(
399 out of 457
)
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Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (AT&T)
Customer Rating
5 out of 5
5
Definitely worth the upgrade
on September 29, 2025
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great phone love how thin it is and bigger screen. I upgraded from the fold 6 and its definitely a noticeable difference. The hinge feels snappier and stronger, less of a crease on inner screen. Definitely happy with my purchase.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Water condensation in camera lenses
on October 23, 2025
Posted by: APPP
from Dallas
Expertise:Expert
Verified Purchase:Yes
Tried getting this phone twice, and both times had water condensation in the camera lenses. At which point I decided it was trash and went back to my old phone.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&ROctober 24, 2025
Hello APPP,
Thank you for reviewing the Galaxy Z Fold7. It combines advanced engineering with high-quality materials to provide an immersive foldable experience. Your feedback on the camera housing and environmental durability helps us improve the structural strength and long-term reliability of our foldable devices. Every insight helps make future models more robust and refined. We appreciate your feedback and thank you for choosing Samsung.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Fold7, is it worth it?
on October 26, 2025
Posted by: 12341234
[This review was collected as part of a promotion.] I don't use the Galaxy AI features, so I can't comment on them. I can tell you that there are a decent amount of things that don't resize to a 1:1 square. This will cause elements to be off of the screen or a straight cropping of the application. Sometimes you'll be prompted to restart applications if they were opened while the screen was unfolded and then you try to open on the single outside screen.
Ultimately the camera sucks. Samsung Wallet isn't supported by as many as Samsung would like to think so you'll get annoyed by the forced center swipe up that can't be changed to Google wallet. The wireless charging is so pitifully slow (especially power sharing) and you can't even power share to the new Galaxy watch as the design is different.
It probably would be better if they had kept the pen functionality and did try and get a chub from making it thinner.
Value
3 out of 5
3
Response from Samsung USBy R&ROctober 29, 2025
Hi there,

Thank you for sharing your insights about the Galaxy Z Fold7 and reaching out regarding the aspect ratio. Usually, app developers can set their own aspect ratios, and the Z Fold7 offers customizable display options to optimize your experience. You can modify settings from font size to overall screen layout. The screen is calibrated for comfortable, high-quality viewing. To change the aspect ratio for specific apps, tap the app and choose from options like Full screen, 16:9, or 4:3. Be aware that some older or niche apps might need manual resizing to fit the screen. If you encounter issues with split-screen or multitasking, try exiting and reopening the app in full-screen mode on the internal display. For more details on adjusting aspect ratios, please refer to the linked article. We appreciate your feedback, and if you need more help, contact our Samsung Support Team.

Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/#:~:text=From%20Settings%2C%20tap%20Display%2C%20and,9%2C%20or%204:3

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Gadget!!
on October 29, 2025
Posted by: EGWURUGWU EGBELIGWE
from TEXAS
Expertise:Expert
Verified Purchase:Yes
It is a cool piece of advance electronic on the palm.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Fold 7: The Best Yet, and It's Not Even Close
on August 24, 2025
Posted by: DenverGadgetUser
[This review was collected as part of a promotion.] Look, I've had every Fold since the 3, and I can tell you that the Fold 7 is the one they've been building up to. The difference is just wild. The thinness and lightness are amazing—it finally doesn't feel like a bulky gadget. It's just a sleek, powerful phone that unfolds into a tablet.

This phone is literally with me all day. On my commute on the light rail, I'll use the cover screen to check a few emails or texts, and when I'm on a plane, the big screen is perfect for watching movies or playing Diablo Immortal.
​Multitasking with multiple apps open at once? A total game-changer. The Galaxy AI features are super helpful, too. I've used them to quickly edit things before I send it. It summarize long articles with the browser.
​And the battery life? Insane. I use it all day long and still have 30% left by the time I'm ready for bed. Honestly, my only problem is that I just can't put it down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The upgrade we've been waiting for
on August 27, 2025
Posted by: Docc
Expertise:Intermediate
Verified Purchase:Yes
Amazing device. The upgrade we've been waiting for.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome device
on September 7, 2025
Posted by: Ozfest
[This review was collected as part of a promotion.] Utilizing AI with this device has been live changing. I use this feature on a daily. I love that I can remove unwanted things from a picture.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamSeptember 9, 2025
Thank you for sharing your experience with the Galaxy Z Fold7! We're really glad to see that the Photo Assist feature has been so helpful for you in removing unwanted elements from your pictures! You might also enjoy exploring the Gallery app's editing options, where you can change a photo’s perspective, add filters, and even create your own custom stickers and GIFs! If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. Your feedback is important, and we're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dsmsung is the ultimate
on September 7, 2025
Posted by: Chuckyy
[This review was collected as part of a promotion.] The new Ai top of its game on the new7 fold just cant get enough of it
Value
5 out of 5
5
Response from Samsung USBy R&R TeamSeptember 9, 2025
Thank you so much for your enthusiastic review of the Galaxy Z Fold7, Chuckyy. We appreciate your feedback and love to see that you can't get enough of your Z Fold7! It's awesome to see that you're utilizing the AI features. The Z Fold7 has features, such as side-by-side photo editing, Instant Slow-mo, the audio eraser, the interpreter, as well as the Now brief and Now bar. We hope that you continue to enjoy everything about the Z Fold7, and if you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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